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error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (read more)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 3 months ago

Last reply by g.l.sanders 3 weeks ago

Where did my Firefox bookmarks go?

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that… (read more)

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that were saved in the previous Firefox browser are gone! Most of my useful bookmarks were in Firefox. Where are they, and how do I get them back?

Asked by cowsters 4 months ago

Last reply by zeroknight 4 months ago

Facebook Messenger Video

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they… (read more)

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they should be showing. I have tried everything from uninstalling to different settings. I have made sure also that permissions were set correctly. Also it has been giving the error "slowing page down" or what says. Nothing helps. Now if I use Edge or phone it works just fine and we can see each other. This has never happened before. Also, the messenger games wont work on firefox either, but will on others. Please help if possible or tell me how.

Thank you

Asked by Paula Kay 5 months ago

Last reply by cor-el 4 months ago

where to find the cast-cast media to device icon in firefox browser

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser. … (read more)

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser.

Asked by k.Indrakanth K 1 month ago

Last reply by zeroknight 1 month ago

I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (read more)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Asked by Matan 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Disable/remove default add-on themes

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I … (read more)

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I would really like to disable these recommendations; for these, it only gives me the option "manage" whereas the ones I downloaded I also have the option choose to remove or report. They are not relevant to me, and they take up space and are a distraction from those I am interested in. Is there a way to disable these "Recommended Themes" section???

Asked by Ryan Hasemeier 3 months ago

Last reply by cor-el 3 months ago

meddelande om hot? att jag måste åtgärda re-captha-version-3-49.top. vad är detta?

As soon as i start my computor with firefox i get this message: Warning you have virus. You must install re-captha-version-3-49.top. What is that? I have norton and norto… (read more)

As soon as i start my computor with firefox i get this message: Warning you have virus. You must install re-captha-version-3-49.top. What is that? I have norton and norton says no virus. What shall i do?

Asked by stefan.nyskold 5 months ago

Last reply by zeroknight 5 months ago

can't access a web page.

I can't access this web page: www.fivelakes.settlement.com. This comes up: Hmm. We’re having trouble finding that site. We can’t connect to the server at www.fivelakes… (read more)

I can't access this web page: www.fivelakes.settlement.com. This comes up:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.fivelakes.settlementaccount.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by akhenaton_50 5 months ago

Last reply by jonzn4SUSE 5 months ago

Several -

Most internet sites I go to open up at 120% - this page did - FB opens up at 84% Some of my programs, when opened, has text at top so small I can hardly read it with my … (read more)

Most internet sites I go to open up at 120% - this page did - FB opens up at 84% Some of my programs, when opened, has text at top so small I can hardly read it with my glasses - Xara is an example. I can find no way to change any of this.

Asked by jim 5 months ago

Last reply by cor-el 5 months ago

Offidocs

Offidocs has hijacked my Firefox browser making it impossible to read PDF files. I never added it and it does not appear in my extensions list. I've marked "always as… (read more)

Offidocs has hijacked my Firefox browser making it impossible to read PDF files. I never added it and it does not appear in my extensions list. I've marked "always ask" in the preferences for opening PDF files but to no avail. My antivirus and Malware bytes scans are negative. How can I get rid of this?

Asked by vetbird 5 months ago

Last reply by jonzn4SUSE 5 months ago

Why are so many features which used to be visible by default now hidden in about:config?

The File -> Page setup option used to be visible by default. Now I have to dig into the "hazardous" about:config menu to enable it. This was available by default for… (read more)

The File -> Page setup option used to be visible by default. Now I have to dig into the "hazardous" about:config menu to enable it. This was available by default for years (decades?). Why is it now hidden away from average uses who may not need or want to mess with the custom prefs? Feels like Firefox is becoming more difficult to use rather than easier.

print.prefer_system_dialog and print.show_page_setup_menu seem like really basic features that the average user would want by default. Both require a trip into about:config now.

Asked by jbuzz 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Help! My Wordpress site is stuck on the preloader when I open on firefox

This isn't happening on chrome, just on Firefox. My website is stuck on the preloading animation. I used WP Smart Preloader to make a preloader screen and I use Elementor… (read more)

This isn't happening on chrome, just on Firefox. My website is stuck on the preloading animation. I used WP Smart Preloader to make a preloader screen and I use Elementor Pro.

Asked by utilisdesign00 6 months ago

Last reply by zeroknight 5 months ago

Laptop dead! New laptop, have access to old drive. How do I get bookmarks & previous windows opened

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the dri… (read more)

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the drive now. How do I pull all the information that was in Firefox (bookmarks, open tabs when laptop died, etc.) from the old drive to the new laptop?

Asked by dave_mellon 5 months ago

Last reply by cor-el 5 months ago