All Products Support Forum

Hi, been using Thunderbird for decades and been of Office/Microsoft 365 for several years.

All of a sudden TB demands I re-enter the password? Enter correct password but goes into a loop. Check passwords in Passwords and they are correct. Logon to Office 365 manually and they work. Use e-mail with Outlook and all OK. Change the password but it still happens.

Was on TB 91.11.10 and upgraded to 102.0 (both 64 bit) but it has made no difference.

TB has got itself into a loop. What is wrong and how do I resolve this?

Please help me to fix the "This site can’t provide a secure connectioneforms.assam.gov.in uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH' problem

No Matter what I do the fake McAfee has expired message keeps popping up, I have tried all the answers I could find on google and still there it is. I do not use McAfee I use Malwarebytes Premium so I do not know why this keeps happening.

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

___ You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

I received an email from my email people at mail.com saying thunderbird will soon be unable to receive emails, here is the gist of the email. I'd appreciate some advice on what to do, I have looked in the settings and am unsure what to do.

We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our mail.com email servers, or is using an unencrypted connection. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails).

Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our mail.com servers with these outdated protocols. Unencrypted access will also no longer be possible.

What does this mean for you?

After the protocols have been deactivated, the transfer of emails between your affected device or program and our mail.com servers will no longer work; i.e. no emails will be transmitted to or from your mail.com email account using TLS 1.0 and TLS 1.1. Furthermore, unencrypted SMTP/IMAP/POP3 connections will no longer function. In other words, as of Oct. 5, 2022, it will only be possible to connect if TLS 1.2 or TLS 1.3 encryption is in place.

The following devices or programs may be affected:

• Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your mail.com email account.

The only thing stopping me from switching to FireFox is this issue, whenever I try to enable 2-factor-auth I keep getting a message saying "Incorrect two-step authentication code".

I tried restarting my PC, restarting my phone, used 3 different auth apps, restarted my router, used a VPN, cleared cache and cookies, tried enabling it from a different browser, tried using a different phone, tried enabling it on a different account, and nothing fixed the issue, I keep getting the same error message "Incorrect two-step authentication code"

at this point I'm 99% sure it's a server sided issue.

help me, this is taking way too long to just activate 2-factor-authentication :(

I would like to know if the tags (important, work, personal...) applied to messages are stored locally only, or are they synced via IMAP with the email server like the read/unread status. That is, when I tag a message in Thunderbird, does my e-mail provider see this?

I've updated Firefox for Android to 79.0.4. I like the UI changes, but I cannot go to the about:config page. I get a "Cannot Complete Request" message.

I need to be able to disable javascript in my browser completely. It used to be in "about:config". Now there is no other way to disable it.

This is abslolutely critical. Javascript is the most frequent attack vector to hack phones through malicious websites. If Mozilla does not allow to disable javascript, it knowingly puts its users in danger.

I sign in to this support forum, I am not being asked for my password. Firefox already knows my E-mail address. The screen shots attached will show what I am talking about. I click on sign in when I see the E-mail address, I am signed in. How can I get Firefox to ask for the password?

For a website I have created two different accounts. However, Firefox Lockwise allows me to save only one. Is there a way of saving two different logins/passwords on the same web page? Thanks TS

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!