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How to submit feedback about Firefox

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible. When I go to the menu Help -> Submit Feedback optio… (read more)

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible.

When I go to the menu Help -> Submit Feedback option, it redirects me ti this site https://mozilla.crowdicity.com/ where you cannot submit any feedback, you can only submit ideas.

What the hell?

Asked by gyokzoli 3 days ago

Last reply by Rodney 2 days ago

5.7.1 .... This message has been blocked for containing SPAM-like characteristics.

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from a… (read more)

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from another PC it's still broken. Other e-mails as Gmail are working totally fine. I think there is a problem with my account. How can I repair this error? Thank you in advice ! Have a great day.

Asked by Marius Cardos 4 months ago

Last reply by jport8 3 days ago

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 1 month ago

Last reply by Einar Páll 3 weeks ago

Work-around: WebSDR sites won't save memories stored on my computer

Edit: Rewritten from scratch on Wednesday, June 16, 2021: I am running the new Firefox 89.0 on Linux. Under the Edit menu, the Preferences option is now called Settings… (read more)

Edit: Rewritten from scratch on Wednesday, June 16, 2021:

I am running the new Firefox 89.0 on Linux. Under the Edit menu, the Preferences option is now called Settings.

Please open Settings and search for site data. This displays the pertinent settings for Cookies and Site Data, and for History.

A Web SDR site is a website that gives each of its visitors the ability to tune a Software Defined Radio chip to a different frequency, independent of other users' listening preferences. The audio is streamed back to the user.

It requests that the user supply a user name, often a ham radio operator's callsign. This is used to display on the radio dial where each user is listening. If a name is missing, the user's IP address is used.

A cookie is stored with the user name, and if that cookie survives to the next visit to the site, the name does not have to be re-entered.

The web SDR can allow users to save custom memory presets, and cookies are said to be used to save memory presets "on your computer," and not on the server.

I had set cookie preferences for each site to always allow cookies, and my username was indeed carried over from one browser session to another. But my presets were never saved.

I finally discovered that it was not a cookie, but offline site data storage on my computer that retains these presets.

Under the History section in Preferences of earlier versions of Firefox, I told Firefox to use custom settings, and then I had set first- and third-party cookies to be allowed for the session. I told Firefox to Clear history when it closes, and in the "Settings ..." dialog, I unchecked everything but cache and offline site data. Only cache and offline site data were deleted.

The History section in Settings in FF 89.0 is still set for Firefox to use custom settings, but cookie options are not listed. I still tell Firefox to Clear history when it closes, and the "Settings ..." dialog is the same.

In the Cookies and Site Data section in Settings, I tell Firefox to Delete cookies and site data when it is closed. In the "Exceptions ..." dialog, I enter the address of the website and hit "Always" for everything entered, to save the site's cookies and data from the bulldozer.

It occurred to me that there are two duplicate means to clear cookies and site data.

I went to History and opened the "Settings ... " dialog again and cleared the checkbox for offline site data.

NOW my stored memories on the Web SDR sites are still here! In Firefox 89, do not use History's Clear history when Firefox closes to delete cookies or site data, for that will blow away the cookies that were saved in the Cookies and Site Data's Exceptions!

The browser was overhauled, and History's handling of cookies and site data became obsolete.

I do have a question here: If I am on a site, I can click on the lock in the address bar to retrieve a series of screens that lead me to the Security tab, and to its left, the Permissions tab. By selecting the Permissions tab, I can set the site's permissions for cookies and for persistent storage of site data.

If I set to allow cookies and allow site data in Permissions, does that enter the site address into the Settings' Cookies and Site Data's Exceptions dialog? Or must I still copy the address of the site and go to Settings and enter that in Exceptions also?

Asked by Linux_Mint_Firefox 1 week ago

Last reply by jscher2000 6 days ago

Google News

Until approximately 3 days ago, Google News worked just fine through Firefox. Since then, however, Google News always indicates that an error occurred while loading and I… (read more)

Until approximately 3 days ago, Google News worked just fine through Firefox. Since then, however, Google News always indicates that an error occurred while loading and I need to refresh the page. No matter how many times I refresh the page, the same error occurs. I have cleared the cash cleared the data moved Firefox for Android from external memory to internal memory. Nothing seems to work. Help?

Asked by lidokan 6 days ago

Last reply by Seburo 5 days ago

Website fonts not being recognized / displayed correctly

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro. I've tried the f… (read more)

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

Asked by shirine.pont 4 days ago

Last reply by cor-el 4 days ago

Thunderbird v80.0.1 - Google Contacts

After major meltdown of computer I've had to do a compete rebuild. I've installed Thunderbird v80.0.1 working find except unable reach Google Contacts. What's the fix t… (read more)

After major meltdown of computer I've had to do a compete rebuild. I've installed Thunderbird v80.0.1 working find except unable reach Google Contacts. What's the fix to my issue?

I keep all my contact info in Google Contacts.

Asked by Nodakman 2 days ago

Last reply by christ1 2 days ago

error "VCRUNTIME140_1.dll was not found" occurs when Office 365 is uninstalled, lost bookmarks

I am having issues with activation of an existing O365 subscription. After hours working with Microsoft Office support the issue is still not resolved. That is seemingly… (read more)

I am having issues with activation of an existing O365 subscription. After hours working with Microsoft Office support the issue is still not resolved.

That is seemingly unrelated to Firefox, yet when trying to resolve the issue I uninstalled O365 twice, I could not open Firefox. I received the error "VCRUNTIME140_1.dll was not found". After reinstalling O365, I was able to access Firefox but all of my bookmark folders are gone.

How do I recover those bookmark folders (with hundreds of bookmarks--if they're permanently gone, it will be a significant loss). AND why would uninstalling O365 affect Firefox?

Asked by PogoStick99 3 days ago

Last reply by cor-el 2 days ago

Why is firefox such a piece of crap?

It's awful. I switched from Chrome because it's a CPU hog, but FF is absolutely USELESS. NOTHING works. It crashes if there's more than like 5 tabs open. It WILL. NOT. … (read more)

It's awful. I switched from Chrome because it's a CPU hog, but FF is absolutely USELESS. NOTHING works. It crashes if there's more than like 5 tabs open. It WILL. NOT. PLAY. YOUTUBE. I have only one extension-- adblock-- and basically any site with blocked ads becomes useless. Convenient... These problems started literally the first day I used it. I've cleared cache etc, safe mode, and made sure the hardware settings were right. Nothing works. Piece of garbage. Good job screwing up a half decent product. It's crap now. Waste of my time.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by dominique.sportiche.koopman 3 days ago

Last reply by Chris Ilias 1 day ago

  • Archived

Cant play videos in fb (flash)

Hi i am using nightly browser latest updated one..... This works smooth in my lww device.... I use fb regularly... But i cant play those videos shared in fb. I had instal… (read more)

Hi i am using nightly browser latest updated one..... This works smooth in my lww device.... I use fb regularly... But i cant play those videos shared in fb. I had installed adobe flash player and works fine in my stock browser. Pls help me in this regards to somehow play those online videos....

Asked by Jagadeesh11 7 years ago

Last reply by patrickmc 7 years ago

  • Archived

Checked box for 'do not ask again' on stop unresponsive script dailogue, now facebook page does not load... Help!

I'm not sure exactly where this question should go, so apologies if I picked the wrong category. As far as I can tell, it fits into 'other problems': So I was getting … (read more)

I'm not sure exactly where this question should go, so apologies if I picked the wrong category. As far as I can tell, it fits into 'other problems': So I was getting an 'unresponsive script on page, do you want to stop it' dialogue for a Facebook page I frequent. Got sick of telling FF to stop the script every time, so I checked the 'do not ask again' box, hoping it would automatically just stop the script whenever it became a problem. Well, it's working a little too well. Now the page loads zero content. I'm just wondering how to 'undo' checking that box. Is there maybe a line in about:config I can look for, some setting I can adjust, to reset the 'do not ask again' option on 'stop unresponsive script' dialogues? Thanks in advance for any help!

Asked by Jade-Raevyn 7 years ago

Last reply by guigs 7 years ago

  • Archived

Upload limit

We have a website where our clients upload their images and there would be lots of images i.e 1000 or 10000 . There is one option on the website from where clients brows … (read more)

We have a website where our clients upload their images and there would be lots of images i.e 1000 or 10000 . There is one option on the website from where clients brows their files and upload .I need to know that is there a limit on the browser that he can’t upload more than 2000 files or it is depend on the system configuration. Please help me with this because there are several client who upload 10000 files once in a year. Waiting for your valuable reply . Thanks.

Asked by mohdAzim 7 years ago

Last reply by guigs 7 years ago

  • Archived

Firefox crashes after having installed Flash, don't know why. Is this fixable?

When ever install Flsh, it then crashes Firefox, I really don't know why. I have Firefox Version 26.0 on windows 7 Home premium 64 bit. I see that others have had this i… (read more)

When ever install Flsh, it then crashes Firefox, I really don't know why. I have Firefox Version 26.0 on windows 7 Home premium 64 bit. I see that others have had this issue and nothing is showing up as for a selution to this issue.

Asked by carrottop1023 7 years ago

Last reply by John99 7 years ago

  • Archived

Web Search tab opens every time i open firefox. i do not want this

i always have had four tabs on my as a standard when i open firefox. all of a sudden a tab called Web Search opens. i neither asked for or want this. how can i stop it fr… (read more)

i always have had four tabs on my as a standard when i open firefox. all of a sudden a tab called Web Search opens. i neither asked for or want this. how can i stop it from opening

Asked by toant 7 years ago

Last reply by FredMcD 7 years ago