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Amazon Video not playing

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video… (read more)

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

Asked by SunnySkyez 5 months ago

Last reply by cor-el 5 months ago

DRM and Widevine Content Decryption Module

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED … (read more)

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED TO PLAY THE AUDIO OR VIDEO ON THIS PAGE. PLEASE TRY AGAIN LATER."

I went to my Settings under DRM and found some articles on how to watch DRM content. I dug a little deeper and went to Manage Your Plugins and noticed two Enabled Plugins - OpenH264 Video Codec and Widevine Content Decryption Module provide by Google.

Under the Widevine plugin, there is a message highighted in yellow that reads - Widevine Content Decryption Module will be installed shortly.

It's been like this for 2 days and I don't know what to do next.

Asked by ravioli18 4 months ago

Last reply by cor-el 4 months ago

Unable to SAVE posts on Facebook with Mac, I can with IPhone

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?… (read more)

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

Asked by BBea03 4 months ago

Last reply by Terry 4 months ago

Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (read more)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Asked by chughes2 1 month ago

Last reply by jonzn4SUSE 1 month ago

Authenticity verification

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open… (read more)

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open has not been verfied. Really don't understand that since it is the firefox browser and this came from Mozilla. How do I correct that?

Asked by Brian Davenport 1 month ago

Last reply by cor-el 1 month ago

Missing two days of history and booksmarks

Good Afternoon, I was looking at some images on Wednesday 28th Feb on Pinterest which I booked marked but when I tried to find them the following day they weren't there. … (read more)

Good Afternoon, I was looking at some images on Wednesday 28th Feb on Pinterest which I booked marked but when I tried to find them the following day they weren't there. I checked history and Library and restore. And the 27th and 28th Feb are missing. So I am thinking do I have two Firefox accounts and that's the reason the dates are missing ?. Is their anyway to find the two days I was browsing ?.

Gerard

Asked by gerardk94 13 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago