• Archived

Missing History

I’m running Firefox 29.2 on iOS 14.2. When I try to find my browser’s history, it’s a circuitous route, and it only shows history from the past month. I’ve never deleted… (read more)

I’m running Firefox 29.2 on iOS 14.2.

When I try to find my browser’s history, it’s a circuitous route, and it only shows history from the past month. I’ve never deleted my history, so how do I go back farther to view more? I’m not signed in to an account to sync with, if that makes a difference, but there’s browsing data I’m trying to find from several months ago that just isn’t there.

Asked by acdinmore 2 years ago

Last reply by 1127627225 1 year ago

  • Archived

Search bookmarks in Firefox iOS

Hello, I don't know if I'm missing this but I cannot find any way to search within bookmarks on the iOS versions of Firefox. I use sync to get my desktop bookmarks on the… (read more)

Hello, I don't know if I'm missing this but I cannot find any way to search within bookmarks on the iOS versions of Firefox. I use sync to get my desktop bookmarks on the iOS browsers. However when I need to use one of my lesser used links it is impossible to find and I either have to search the web or go onto my desktop. In this respect the browser is very difficult to use.

Is there a search function? If not is one likely to be added?

Thanks.

Asked by nevil.underwood 2 years ago

Last reply by gherrick 1 year ago

  • Archived

If I click an address in iMessage and it opens up in Firefox, it will infinitely open up tabs

As per the title, if I click on address in iMessage on my iPhone 12 (vers. 14.3), it will open Firefox app (vers. 30) and Firefox will infinitely open up new tabs with an… (read more)

As per the title, if I click on address in iMessage on my iPhone 12 (vers. 14.3), it will open Firefox app (vers. 30) and Firefox will infinitely open up new tabs with an Apple maps URL (Apple maps is uninstalled). I have to minimise Firefox to stop it, and then spend a few minutes closing tabs.

Seems like a bug?

Asked by blake.morrow 2 years ago

Last reply by Vicky 1 year ago

  • Archived

Firefox won't let me log in, keeps saying "Create a new account"

When I try to log into my account on Firefox iOS, the "scan QR code" thing doesn't work. When I go to the address on Desktop, it says: "Pair using an app Did you use the … (read more)

When I try to log into my account on Firefox iOS, the "scan QR code" thing doesn't work. When I go to the address on Desktop, it says:

"Pair using an app

Did you use the system camera? You must pair from within a Firefox app."

So I tried logging in with my email. I used all the emails on my account. I even added a new one just to see if that would work. It brings me to the "Create a new account" page.


When it HAS worked (before I switched phones in the last month): I've had this problem for over a year now:

https://support.mozilla.org/en-US/questions/1284415

It won't sync at all. I'm still having this problem. E.g. It was January 10th. It said it hadn't synced since 12/20. I click the sync button. It does not sync.


Two problems in one. I'm frustrated. I've had a variation of this problem for over a year now. It's definitely not my phone, as I've had three different phones in that time period.

Asked by x 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Can not access email...

I can not access my email... Don't know how to fix... I am not a computer person... at all. > I am continually directed to: Set up up my "Existing" mail ??? I al… (read more)

I can not access my email... Don't know how to fix... I am not a computer person... at all. > I am continually directed to: Set up up my "Existing" mail ??? I already hae an account... Why set it up??? HELP !!!

Asked by Dale 1 year ago

Last reply by Samuel Berrit Olam 1 year ago

  • Archived

QR scanner iOS

I follow instructions here https://support.mozilla.org/en-US/kb/scan-qr-codes-firefox-ios but I don't see what's in the instructions. Is someone able to enlighten me ple… (read more)

I follow instructions here https://support.mozilla.org/en-US/kb/scan-qr-codes-firefox-ios but I don't see what's in the instructions. Is someone able to enlighten me please?

Asked by Fiona 1 year ago

Last reply by MrVenkman 1 year ago

  • Archived

New install, works at first opening but error after closing

I have the iPhone XS Max iOS 14.4. I installed Firefox from App Store. First time opening it, works perfectly. Close the app and come back to it and it flashes the “Well … (read more)

I have the iPhone XS Max iOS 14.4. I installed Firefox from App Store. First time opening it, works perfectly. Close the app and come back to it and it flashes the “Well this is embarrassing “ error before closing itself. I have fully deleted and reinstalled it and same issue. What is wrong?

Asked by amandakeen83 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Getting "Access Denied" error message

I am getting an "Access Denied" message when trying to log into a website that I have used for years. I am able to log in through Safari and Chrome. I recently upgraded… (read more)

I am getting an "Access Denied" message when trying to log into a website that I have used for years. I am able to log in through Safari and Chrome. I recently upgraded to MacOS Catalina, but have no idea if that has anything to do with the problem. The specific message is:

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.354b1f45.1613428618.1e86a7a1

I have tried clearing the cache and cookies, "forget this website" and changing to "no proxy" server. None of these have worked.

Any suggestions to fix this would be greatly appreciated.

Asked by Nancy 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Extra Tabs Opening without Reason

Since installing v31.0 I have been getting extra tabs opening with most searches performed from the top bar and from clicking links in loaded pages. When an extra tab op… (read more)

Since installing v31.0 I have been getting extra tabs opening with most searches performed from the top bar and from clicking links in loaded pages.

When an extra tab opens from a new search, the results load in the new tab and the tab where I entered the search sits with the progress bar at about 25% and never loads.

When an extra tab opens after clicking a link, the page loads in the second tab and the first tab does not open contents of the link.

I have uninstalled three time, restarting in between, an beyond that I don’t know what else to try to stop this behaviour. Below is a shot, I entered the search in the tab which shows the progress bar as loading, nothing ever completes. The third tab shown has the search results and opens as soon as I hit enter on the empty tab.

Asked by Noneyrbidnz;) 1 year ago

Last reply by ab000 1 year ago

  • Archived

firefox and Facebook.

I have been having trouble with Firefox not letting me log out of facebook or go to other pages within facebook. Can you please help? it's been happening for a few week… (read more)

I have been having trouble with Firefox not letting me log out of facebook or go to other pages within facebook. Can you please help? it's been happening for a few weeks after new software downloads, trying to sign out. AND it doesn't do that when I open up my FB in Safari. I don't want to redirect all my browser away from firefox, but will have no option unless I can get this fixed, as we use the FB app for our ministry alot, and firefox will not let me go to the page or group.

Asked by denise23 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Customization lost with new Log-ins

Thanks in advance. My troubles may well all be due to my inexperience with IOS... When I relaunch Firefox, or reinstall it after not being able to find it, all my settin… (read more)

Thanks in advance. My troubles may well all be due to my inexperience with IOS... When I relaunch Firefox, or reinstall it after not being able to find it, all my settings, extensions, etc. are gone. I'm hoping there is a simple thing or two that I've missed that are keeping my install and customizations from"sticking". Hope you are all well. Kyle Bowen KMB.Ute@gmail.com

Asked by Kyle 1 year ago

Last reply by brisu 1 year ago

  • Archived

Firefox crashes whenever I open it

I’ve been using Firefox on both my iPhone and iPad, but suddenly, whenever I open it on the iPad it immediately closes. It has no problem on the iPhone. I’ve uninstalled … (read more)

I’ve been using Firefox on both my iPhone and iPad, but suddenly, whenever I open it on the iPad it immediately closes. It has no problem on the iPhone.

I’ve uninstalled it an reinstalled it, and after I’ve logged back in, it crashes immediately.

Asked by theodinspire 1 year ago

Last reply by demoklion 1 year ago

  • Archived

No outgoing mail possible

Hi, I have been experiencing on and off problems with the outgoing e-mail. It says it failed to log in my account. With all of my accounts. Nothing changed as far of the … (read more)

Hi,

I have been experiencing on and off problems with the outgoing e-mail. It says it failed to log in my account. With all of my accounts.

Nothing changed as far of the settings go, I triple checked them even with my provider. The problem seems to be in Thunderbird. If I use another e-mail program I don't have any problems. Also tried after disabling all of the add-ons but same problem.

Is this a bug?

Love to hear how we can fix this.

Asked by kathleen7 1 year ago

Last reply by brisu 1 year ago

  • Archived

firefox auto save & fill of logins & password on ipad not working

have set up as per https://support.mozilla.org/en-US/kb/manage-saved-passwords-firefox-ios when you enter login the pop up window offering to save passwords has never… (read more)

have set up as per https://support.mozilla.org/en-US/kb/manage-saved-passwords-firefox-ios

when you enter login the pop up window offering to save passwords has never appeared since firefox installed(pop ups are allowed in settings) though if you manually enter a login the pasword autofills from the details held on firefox sync but cannot get both to happen and itdoesn't retain the login to autofill next time you use site.


firefox is the default browser

the sync file works as it should on Imac with logins auto-filling as expected its just not working on ipad

Asked by linda.hh 1 year ago

Last reply by brisu 1 year ago

  • Archived

Version 86

Has anyone had problems with the new version 86 and Total cookies ? I have tried changing my custom cookies to strict and standard but still can’t log in to websites ??? … (read more)

Has anyone had problems with the new version 86 and Total cookies ? I have tried changing my custom cookies to strict and standard but still can’t log in to websites ???

Asked by crocketbear 1 year ago

Last reply by brisu 1 year ago