Showing questions tagged:

Social Security Web Site refuses to Allow Log in using Current Firefox

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged… (read more)

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged in last) I am at 144.0 and can log in without an issue using Chrome. How can this be fixed? From what I can tell it seems to not allow a return from server when you click on LOGIN on SSA <ssa.gov/myaccount/> I can get in with out a problem using Chrome. Please let me know what the fix is.

Open 5 1 121

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Open 4 1 239

playback speed youtube not working

Hello Mozilla Support Team, from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available. Could you please c… (read more)

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Open 1 1 143

Mouse scroll wheel "effects" are driving me nuts

I admit, I don't read about updates so I don't know when Firefox did all these "enhancements"...but I'd love to know how to turn my mouse wheel BACK into a "scroll throug… (read more)

I admit, I don't read about updates so I don't know when Firefox did all these "enhancements"...but I'd love to know how to turn my mouse wheel BACK into a "scroll through the page" only function. I hate it auto opening links, I hate it scrolling through tabs. I suspect it of doing other "helpful" functions...and I can't even find the right words to do a search for this. The only applicable setting I found is "autoscroll"...which is turned off in my preferences...and which the browser STILL does.

All I want is for my wheel to scroll through the page...under my control. No auto-stuff. There's no setting for this in my mouse controls, as far as I've been able to determine, and it didn't used to do this. It must be in a Firefox update. Is this even possible any longer? Or am I, after decades with Firefox, going to have to change browsers? At this point, I've had far too many important operations disrupted and even fouled by this "helpful" change.

Pleeeease help?

Open 1 1 48

Firefox Issues With Outlook Login

Hello Support Team, Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign i… (read more)

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

  • Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
  • Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
  • Disabled Extensions (Did Not Resolve)
  • Disabled Privacy Settings (Did Not Resolve)
  • Cleared Cookies, History, Cache (Did Not Resolve)
  • Cleared Forms (Did Not Resolve)
  • Tried Private Window (Did Not Resolve)
  • Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Open 1 1 157

how do i logout of firefox

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox … (read more)

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox

Open 1 1 147

"AI future" of Firefox - an inconvinience and a threat at once

Since the new CEO of Firefox seems to be very determined to add more AI features to the browser that I've been using (among other things) specifically to escape AI slop, … (read more)

Since the new CEO of Firefox seems to be very determined to add more AI features to the browser that I've been using (among other things) specifically to escape AI slop, I will be considering switching to another browser. It will be disheartening to abandon the browser I've been using for years, but I value my personal data (and cpu) too much to let an AI handle it. I appreciated his words that it would be "Completely opt-in, you have full control, and if you try it and find it’s not for you, you can choose to switch it off", but I strongly believe that all AI browsers are inherently insecure. The first AI feature that I can't make completely disappear forever with one click will be my sign to switch browsers. Hopefully, Firefox re-thinks its approach and decides not to destroy the exact thing that makes it so valuable - the commitment to protect the users' privacy.

Open 1 168

How can i remove Ai?

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want … (read more)

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want to see it, ever! Why is it even on by default??? I don't want "chatbots", "Ai assistants" or any of that shit at all.

Open 1 226

Any linux 32 bit alternatives?

I read firefox is dropping linux 32. Are there any alternatives? I only use the internet to watch youtube videos. I don't feel like having to buy a new laptop for this. … (read more)

I read firefox is dropping linux 32. Are there any alternatives?

I only use the internet to watch youtube videos.

I don't feel like having to buy a new laptop for this.


https://support.mozilla.org/en-US/kb/firefox-has-ended-support-32-bit-linux#firefox:linux:fx144

Open 9 194

Why does the updated firefox snap (141) for linux, open files that previously it would have saved

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab. How can the correct… (read more)

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab.

How can the correct behavior be restored?

Alternately, can the Linux snap be fixed to allow saving of new file types? {The procedure shown in https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file is not present in the firefox 141 snap.

Open 8 301