All Products Support Forum

Cheers geeks,

Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've been using Firefox mobile since 2015.

Whenever I fill out a form and switch to another tab or app, the website refreshes, causing me to lose all my progress.

Whose marvelous idea was this, and what on earth is the bloody purpose behind it?

Unfortunately, I haven't found any workaround to disable it so far. The about:config doesn't work on mobile.

I've read something about RAM resource management, but seriously, does this single tab really require management when most devices have 8 - 16 GB RAM these days?

Please help, I'm desperate for a solution!

A new version of Firefox was installed yesterday and now my Adblocker Ultimate is blocking content on some sites. For example, I can no longer see my local digital newspaper and photos on the Eddie Bauer website no longer load. If I turn adblocker off, the website loads correctly. These sites, and others, have worked fine for years. How can I fix this without turning adblocker off?

Why does Firefox has 13 processes open here and taking 700mb of memory. I went away for 2 minutes and when I left it has 6 processes and was taking about 300mb and then I came back to this.

To repeat, in trying to connect to J. Lawson site for sending cards I received a message regarding cookies being cancelled through the browser I am using. As I stated above, I am 88 and have very limited knowledge regarding the computer. I wouldn't have a clue to cancel anything. This has never happened before. Could this be the result of Norton trying to update my "drivers"? Thank you for the help and thank you for fixing this. I do not want cookies deleted or whatever you folks call it. .

I have added a two factor authorization and when I sign it it asks me to check my app and enter code. I have no clue as how to do this. I have googled it and it says download google authenticator app and that doesn't work so how in the world do I get the code to enter it . I had to disable two factor because your systems makes no sense, usually you send the code to a phone number not an app that doesn't exist.

I recently replaced my mouse on my PC. Now, when ever I click Firefox, MSN comes up. I have tried to delete MSN but it does not show up on any program. Please advise about removal of MSN so that I can continue to use your website which I have enjoyed for many years.

When I first open Firefox from my home screen it opens up minimized in the top left corner and I have to click the minimize button and then the un-minimize button to get it to open full screen.

Thanks, Patrik

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such that their website works.

Replication Steps: 1. Open Firefox Browser 2. Go to top left and click hamburger icon (3 horizontal lines) in top right under the close option 3. Click Settings 4. On left side click privacy and security 5. Locate permissions in the submenu 6. Location -> Settings 7. Add website into search bar and hit enter to add to whitelist

Current Result: Cannot add to whitelist and cannot utilize website with browser. Will be forced to use competitions browser.

Expected Result: Site would be added to whitelist and therefore allow use of a site that is arbitrarily adding forced location permissions because vpns are well... hurting their bottom line to be frank.

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue.

However over the past month or so, when using the Linux system, it's become impossible to download any video from YouTube, without an error popping up after a couple of seconds.This occurs whatever choice of aspect for a video is available, be it in mp4 or mkv format. I should emphasize that this issue only seems to occur on YouTube. Other unrelated sites that host video-sharing still work with Linux.

In Windows 10, Video DownloadHelper with YouTube still seems to be working as normal. So any ideas why I can no longer use this extension with Linux and YouTube?

Regards,

I have the latest version of Firefox installed on my iMac and my MacBook Air, and even though I'm signed into my same Firefox account on both, and have synced bookmarks on both, the bookmarks on my toolbar on each device are different.

How do I get the same Toolbar bookmarks on both devices?

I have 1 password add-on installed along with other add-ons and extensions. They are not showing up next to the address bar as they used to. Nor can I access 1 password to open it and open my logons. I've been trying for over an hour to open it but can not.

Hi, I’m having a problem with Firefox on Windows 11. Sometimes, when I browse the web, the text on some websites appears glitchy and distorted. Some letters are missing and some colors are wrong. I tried refreshing Firefox and it fixed the problem once, but then it came back. I also tried restarting my computer, clearing my cookies and cache, restarting Firefox in Troubleshoot Mode, updating my graphics driver, and disabling hardware acceleration. None of these worked. I’m using the default theme and I don’t have any extensions enabled. Does anyone know what might be causing this problem and how to fix it? Thanks in advance.

The last Walmart questions are 2022, so again... When I click a link to Walmart, for a second I see the full site displayed correctly on my desktop monitor, then it shrinks to about half to the left side. Windows 10 up to date, Firefox 116.00. Enhanced tracking, whether on or off, doesn't matter. Walmart is the only site I have this issue with. Is it Walmart's fault?

This seems like an interesting and potentially useful feature. There's only one problem...what does it mean to do this? I can't find an explanation anywhere I look.

Verbatim from the v116.0 release notes: "'It is now possible to copy any file from your operating system and paste it into Firefox."

I Did the windows fresh installation on my laptop and then I installed the fresh firefox on my laptop. After that try to sign in my previous Firefox account and try to sync my bookmarks and everything. but sync is not working.

I try to do the force sync from the settings as well but that is still not sync my old bookmarks and saved things before I format my laptop.

Any Idea or workaround to get this sorted ?