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Install Firefox on Windows 11

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps fro… (read more)

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

Asked by nansandomeng 4 months ago

Last reply by James 4 months ago

Lost 5 years worth of email on my computer

Hello I have used Thunderbird successfully as my primary email tool for over 10 years and today my macbook pro crashed. I need help determining if the Thunderbird data … (read more)

Hello

I have used Thunderbird successfully as my primary email tool for over 10 years and today my macbook pro crashed. I need help determining if the Thunderbird data (email folders trash folder etc) is somewhere on my computer. I have a time machine back up from Sept 27 which I can live with but before I erase my computer and restore just wondering what to do? thank so much Alexander P

Asked by amspaterson 5 months ago

Last reply by Wayne Mery 5 months ago

Switching ISP providers

I have switched ISP providers, going from Primus to Bell. On my Thunderbird, Primus was POP. Bell is IMAP. When I discontinue my billing service with Primus, do I risk lo… (read more)

I have switched ISP providers, going from Primus to Bell. On my Thunderbird, Primus was POP. Bell is IMAP. When I discontinue my billing service with Primus, do I risk losing the hundreds of folders and the emails and valuable information they contain? If this risk exists, is it avoidable and how would I go about this? Basically, I'd like to be able to see the folders and mail boxes created under the Primus account in Thunderbird, and when I discontinue the Primus service be able to see and have access to those folders etc., when using Bell. Thanks to anyone and everyone who may respond to this call for help.

Asked by kwoolhouse 3 months ago

Last reply by david 3 months ago

New install, no messages or folders displaying - Thunderbird

After a recent catastrophic failure of my hard drive, I'm starting anew with a fresh install on Windows (102.5.1 64 bit). The install seemed to go fine, and adding accoun… (read more)

After a recent catastrophic failure of my hard drive, I'm starting anew with a fresh install on Windows (102.5.1 64 bit). The install seemed to go fine, and adding accounts went fine, but Thunderbird is not displaying any folders or messages. This thread seemed to be closest to my problem, but the solutions that applied did not work, and the extended discussion seemed to diverge from my problem.

Problem: No folders or messages being displayed Details: - Accounts seem to be connected - I am getting pop up alerts when new messages come in - I CAN send emails using "Write" - This is a default install with no add-ons added yet, just trying to get startup functionality - using IMAP

Screenshot: - See attached

System info: Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.60 GHz Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Windows info: Edition Windows 10 Home Version 22H2 Installed on ‎12/‎2/‎2022 OS build 19045.2311 Experience Windows Feature Experience Pack 120.2212.4190.0

Error console messages: - The console had a bunch of errors. They're copied below 1670509056013 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.jsm:63

   FileUtils_getDir resource://gre/modules/FileUtils.jsm:63
   getUpdateBaseDirNoCreate resource://gre/modules/UpdateServiceStub.jsm:67
   UpdateServiceStub resource://gre/modules/UpdateServiceStub.jsm:71

While creating services from category 'profile-after-change', could not create service for entry 'nsUpdateServiceStub', contract ID '@mozilla.org/updates/update-service-stub;1' readUpdateConfig: Unable to read app update configuration file. Exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/UpdateUtils.jsm :: getConfigFilePath :: line 152" data: no] 2 UpdateUtils.jsm:863

   readUpdateConfig resource://gre/modules/UpdateUtils.jsm:863

NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.jsm:63

   FileUtils_getDir resource://gre/modules/FileUtils.jsm:63
   getUpdateDirCreate resource://gre/modules/UpdateService.jsm:1014
   getUpdateFile resource://gre/modules/UpdateService.jsm:1053
   UM__loadXMLFileIntoArray resource://gre/modules/UpdateService.jsm:4100
   UpdateManager resource://gre/modules/UpdateService.jsm:3995
   showWhatsNewPage chrome://messenger/content/specialTabs.js:1098
   openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:838
   onLoad chrome://messenger/content/msgMail3PaneWindow.js:569
   onLoad self-hosted:1115

Uncaught Exception { name: "NS_ERROR_XPC_GS_RETURNED_FAILURE", message: "ServiceManager::GetService returned failure code:", result: 2153185302, filename: "chrome://messenger/content/specialTabs.js", lineNumber: 1098, columnNumber: 0, data: null, stack: "showWhatsNewPage@chrome://messenger/content/specialTabs.js:1098:64\nopenSpecialTabsOnStartup@chrome://messenger/content/specialTabs.js:838:10\nonLoad@chrome://messenger/content/msgMail3PaneWindow.js:569:17\n", location: XPCWrappedNative_NoHelper } ​ columnNumber: 0 ​ data: null ​ filename: "chrome://messenger/content/specialTabs.js" ​ lineNumber: 1098 ​ location: XPCWrappedNative_NoHelper { QueryInterface: QueryInterface(), filename: Getter, name: Getter, … } ​ message: "ServiceManager::GetService returned failure code:" ​ name: "NS_ERROR_XPC_GS_RETURNED_FAILURE" ​ result: 2153185302 ​ stack: "showWhatsNewPage@chrome://messenger/content/specialTabs.js:1098:64\nopenSpecialTabsOnStartup@chrome://messenger/content/specialTabs.js:838:10\nonLoad@chrome://messenger/content/msgMail3PaneWindow.js:569:17\n" ​ <prototype>: ExceptionPrototype { toString: toString(), name: Getter, message: Getter, … } specialTabs.js:1098

   showWhatsNewPage chrome://messenger/content/specialTabs.js:1098
   openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:838
   onLoad chrome://messenger/content/msgMail3PaneWindow.js:569
   onLoad self-hosted:1115

1670509116305 Toolkit.Telemetry WARN TelemetryController::_delayedInitTask - saveUninstallPing failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/TelemetryStorage.jsm :: getUninstallPingPath :: line 132" data: no] Stack trace: getUninstallPingPath()@resource://gre/modules/TelemetryStorage.jsm:132 removeUninstallPings()@resource://gre/modules/TelemetryStorage.jsm:2050 saveUninstallPing()@resource://gre/modules/TelemetryStorage.jsm:2037 saveUninstallPing()@resource://gre/modules/TelemetryStorage.jsm:388 saveUninstallPing()@resource://gre/modules/TelemetryControllerParent.jsm:740 setupTelemetry/this._delayedInitTask<()@resource://gre/modules/TelemetryControllerParent.jsm:890 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.jsm:63

   FileUtils_getDir resource://gre/modules/FileUtils.jsm:63
   getUpdateDirCreate resource://gre/modules/UpdateService.jsm:1014
   getUpdateFile resource://gre/modules/UpdateService.jsm:1053
   UM__loadXMLFileIntoArray resource://gre/modules/UpdateService.jsm:4100
   UpdateManager resource://gre/modules/UpdateService.jsm:3995
   XPCU_serviceLambda resource://gre/modules/XPCOMUtils.jsm:161
   get resource://gre/modules/XPCOMUtils.jsm:62
   get isReadyForRestart chrome://messenger/content/aboutDialog-appUpdater.js:172
   appUpdater chrome://messenger/content/aboutDialog-appUpdater.js:79
   init chrome://messenger/content/aboutDialog.js:85
   onload chrome://messenger/content/aboutDialog.xhtml:1

<Provider> does not support changing `store` on the fly. It is most likely that you see this error because you updated to Redux 2.x and React Redux 2.x which no longer hot reload reducers automatically. See https://github.com/reactjs/react-redux/releases/tag/v2.0.0 for the migration instructions. react-redux.js:881:13

   Redux 3
   React 13

Asked by Brendan Riley 3 months ago

Last reply by Toad-Hall 3 months ago

Homepage Icons in Firefox

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a fe… (read more)

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a few exceptions. One being the subject of this question. I use the buttons on the home screen a lot. A while back I made each button use the website logo. Now I have lost those icons which were replaced by the first initial of the site. can someone help on this?

Asked by walchuk1 3 months ago

Last reply by cor-el 3 months ago

Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (read more)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Asked by firefoxlosesuserdata23 1 month ago

Last reply by Paul 1 week ago

Help! I need to wholesale delete about 2200 old messages.

I have just discovered this great Thunderbird/Mozilla email site and I need to clean up and delete about 4 address sites so I can begin using it. Is there a way to delete… (read more)

I have just discovered this great Thunderbird/Mozilla email site and I need to clean up and delete about 4 address sites so I can begin using it. Is there a way to delete them in bulk quickly? Thank you, Herb Mason

Asked by masonherb 2 weeks ago

Last reply by david 2 weeks ago

  • Archived

Problem with profile Import

Hi, I recently had a problem with a pc but before it all went south I managed to save my data including my thunderbird profile. I imported this profile onto a spare pc no… (read more)

Hi, I recently had a problem with a pc but before it all went south I managed to save my data including my thunderbird profile. I imported this profile onto a spare pc no problem. The pc with the problem has now been fixed but it did require a new hard drive and a clean Windows install. I have reinstalled Thunderbird and imported my saved profile, the first time I start thunderbird all is fine and everything shows as it should. If I close it and then reopen it I get this:-

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-08-05-56-16-40961f.png

I have tried importing the profile a few times and reinstalled thunderbird tree times but still get the same result.

I'm sure I carried out the exact same proccess when I migrated the profile to the other pc with no problems so I'm not sure what is going on.

Asked by m.meadham 2 years ago

Last reply by andy161 1 year ago

  • Archived

Outgoing mail to GoDaddy's Office365 server isn't working.

GoDaddy has migrated us all to Office365 as their email server. I'm able to receive email on my Thunderbird on Mac Big Sur 11.0, but when I send email, it asks for the pa… (read more)

GoDaddy has migrated us all to Office365 as their email server. I'm able to receive email on my Thunderbird on Mac Big Sur 11.0, but when I send email, it asks for the password and then rejects it. I tried changing the password in GoDaddy, tried restarting the computer, and GoDaddy's support chat was not helpful. Is this a Thunderbird issue? I see from three years ago that Thunderbird did not support Microsoft's proprietary authentication stuff, but the settings all seem to be available now that match GoDaddy's specs. Thoughts?

Asked by nat.case 2 years ago

Last reply by ivan34 1 year ago

  • Archived

My favourite flash game no longer works on latest version of Firefox - but does work on an older version

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work. The makers of the game have already taken steps to move to a different platfo… (read more)

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work.

The makers of the game have already taken steps to move to a different platform on January 1st ... but the existing Flash version still works perfectly ... until YOU came along!

Your so-called "update" made it impossible to even load World Golf Tour's menu screen - I heard the music, but the graphics were frozen.

I'm no Sherlock - but this problem only occurred when Firefox updated.

It took me ages to downgrade back to v.82.3 - but WGT loaded perfectly when I did it.

Proving that it's YOUR fault! So don't give me this "most problems are caused by other peoples' software" stock answer crap.

I WILL upgrade to the latest version of Firefox on January 1st, not one second before.

Is there any way I can turn off the "Download Firefox Update Reminder" until then?

It's really annoying.

Asked by paulstubbs251 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox apk

I am trying to download the firefox apk app. One of the instruction boxes i was reading said that this app can harm your device. I want the apk firefox browser because i … (read more)

I am trying to download the firefox apk app. One of the instruction boxes i was reading said that this app can harm your device. I want the apk firefox browser because i would like google not to be able to pop its head into all my business. The app will not completly install on my dwvice and i am unsure why. Anyone with any experience with the firefox apk version that can give me aome guidance om safety and installation would be very much appreciated. Thanl you.

Asked by 1rjazzyjones 2 years ago

Last reply by Alex Zonay 1 year ago

  • Archived

Thunderbird on Windows 7/10

I am a Windows 7 Firefox user. A dying computer is forcing transition to Windows 10. I have used Windows Live Mail 12 for years, and have thousands of emails stored in … (read more)

I am a Windows 7 Firefox user. A dying computer is forcing transition to Windows 10. I have used Windows Live Mail 12 for years, and have thousands of emails stored in 4 or 5 accounts on the old computer. The Mail program in Windows 10 will not accept a transfer of my emails and profiles, according to Microsoft Support (Microsoft Sales told me it would, but that's another story). Can I export my emails to Thunderbird and then transfer them to Thunderbird on Windows 10? My only other option appears to be Outlook, and that is the road to Hell. Thank you.

Asked by Mark 2 years ago

Last reply by Toad-Hall 1 year ago