All Products Support Forum

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

My Trash folder is filling up with folders that won't go when I "empty" trash. Instead it creates a new copy "folder(2)" when I try to delete the folder. My trash folder is becoming a hige tree of useless folders..... I would dearly like to bring back version 102 instead of the buggy "Supernova" with its ugly interface.....

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old version back. This was a horrid intrusion with no warning that it wasn't just a normal update

My Thunderbird program stopped receiving emails about 36 hours ago. I can send email from Thunderbird, but not send. I can receive emails if I sign onto the email server on the web. But Thunderbird does not receive. Thanks.

I updated to latest version of Thunderbird 102.14.0 on 4th August and thereafter all emails being sent by me are being blacklisted by spamhaus.

When i put in a request to Whitelist, it changes for some time and again all mails sent from my inbox are getting blacklisted. The message which i get is as under:

"Your IP address is either exhibiting suspect behavior, is misconfigured, or has a poor sending reputation.

As a result, the IP is listed in the CSS Blocklist (CSS)

Click on Show Details to see if you can request a delisting from this blocklist. This will also display any further information we have relating to this listing."

We have checked with our internet service provider, my email server works perfect. We have checked with ISP there is no problem there too as my colleague uses same network but different mail (outlook) works perfectly.

Please help as I am unable to use Thunderbird for sending emails. While I can receive emails.

regards Vineet

up until a few months ago, Thunderbird opened jpg/jpeg images inline, that is in the message window. Instead I get an empty white box where the image SHOULD have displayed. The only option now available appears to open the attached image with PHOTOS which takes longer as Thunderbird has to call photos to load the image. Also it takes longer to actually display the image. So what happened?

My current work-around to this issue is to drag/drop the attached image to my photo editor which loads rather quickly. Much faster than photos.

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located in the dynamic link library C:\Program Files (x86)\Mozilla Firefox\xul.dll." Followed by another pop-up. "Could not load XPCOM" There was an automatic up-date several days ago and I have had this problem ever since. Is there a fix?

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS.

I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected message. But now it has a lower limit, where I cannot push the line up further.

Attached is an image showing the line of concern. I could drag it down, but no further up. How could I change this behavior?

Thanks!

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the top (3 button) menu has no option for setting a different home page.

The homepage option under settings gives you exactly the same options as above.

The customize option under settings applies only to the theme and has no options for managing the home page.

Unfortunately every version of firefox is different and all the instructions I have found apply to different versions of firefox than the one I am using.

Others have expressed this frustration, I'm here to add my voice, because what was a useful view setting has become annoying since upgrading to 115.3.1. I sort my Sent and other reference folders by date, then group by sort, which gave me a useful screen of emails divided into Older, Last 14 Days, Last 7 Days, Yesterday and Today. The groups were collapsed by default which was so handy.

Now, they are expanded by default. I can collapse them, but they don't stay that way. I have thousands of emails in the first (oldest) group so to get to Last 14, Last 7, Yesterday and Today is a lot of scrolling. The obvious workaround is to sort in Descending order, which I have done. I just hate when things that used to work perfectly and usefully get broken.

That said, I have cats. They break perfect, useful things all the time. I survive. I'll survive this. Just maybe add it to the bug fix to-do list? Thanks :-)

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is fine. I have an HP desktop w/ 8GB ram. What I don't understand is that it started doing this recently, but never used to crash. Is TB using more ram now since the latest releases? Any insight would be appreciated.

Activity manager error message: "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections." The message has no data about which (out of my 10 connected) server issues it. May be should add this info to the message?