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Firefox slow with interactive sites and Youtube

Youtube has this issue the most. On any other browser YouTube works fine; however, on firefox, videos sutter, play at a very low FPS and if I try to interact with the pag… (read more)

Youtube has this issue the most. On any other browser YouTube works fine; however, on firefox, videos sutter, play at a very low FPS and if I try to interact with the page like pause the video, it takes somewhere between 5 to 20 seconds for the site to respond and actually pause the video.

This happens on other websites as well that have interactive features

Additionally, when on sites like discord or LinkedIn, if a video starts playing and I pause it the audio will continue playing and loop and overlap over itself. The only way it will stop is if I refresh the site.

I have tried updating my video drivers, reinstalling them, changing all the settings possible on my computer to make it work but nothing yet. Thanks for the help.

Asked by grnsmenmanny 1 day ago

Firefox stops working and I have to uninstall and reinstall every 2 or 3 weeks

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a differ… (read more)

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a different browser.

Asked by deborah525 3 days ago

Firefox crashes continuosly

Hello, As described in the object, on the last days, Firefox is keep crashing (2-3 times per day). I have followed a tutorial online to copy the ID of crash error. Thi… (read more)

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Asked by lorenzobrandimarte16 5 days ago

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 5 days ago

Last reply by Pedro 2 days ago

Google Calendar: Can No Longer Sign In

Previous to the current Thunderbird update(s) (v 102.9.0), I was able to use an add on like Google Calendar Plugin or similar to access my Google Calendar through Thunder… (read more)

Previous to the current Thunderbird update(s) (v 102.9.0), I was able to use an add on like Google Calendar Plugin or similar to access my Google Calendar through Thunderbird.

Now, when selecting any such add on, the Google Workspace page appears, offering two options, "Get Started" or "Sign In".

As I already have an account and a Google Calendar, selecting Sign In redirects to a blank "page" where previously I would expect to find the Google Sign In.

I also tried Get Started, same result, blank page.

What can I do to continue to access my Google Calendar through Thunderbird?

I also tried Lightning, but it's subpar in comparison and, if that's the solution I would just as soon scuttle the further use of Thunderbird.

Asked by Chummy 1 week ago

Last reply by Chummy 6 days ago

Unexpected crash

After many years of proper work my Thunderbird crashed completely and left me with a start-up screen for a complete new installation. Restart of Thunderbird or the pc did… (read more)

After many years of proper work my Thunderbird crashed completely and left me with a start-up screen for a complete new installation. Restart of Thunderbird or the pc didn't help to solve the problem.

I entered my credentials (Name, E-mail-address and password and I succeded getting all mails lying on the mailserver downloaded (around 1500 mails from February 9th to March 20). I am also able to send e-mails.

But I have lost contact to all my e-mails before this date which, besides my ordinary inbox and sent-box counts archives going 12 years back.

How do I connect my new setup with all the folders from the old configuration. Looking in %appdata%\tThunderbird, I can see they are lying there, but how do I connect to them? It seems that the new profile has already got in contact with my address book, (so far so good). But there seems to be no contact to everything else.

I use POP3

Can you provide me with the necessary knowledge to reestablish the situation, please?

Looking forward

Johannes

Asked by johannes.lund 6 days ago

network.dnsCacheExpiration is ignored when using DNS over HTTPS

When DNS over HTTPS is not enabled in Firefox and I set network.dnsCacheExpiration to 600 seconds, evidence from about:networking#dns shows that the minimum DNS cache exp… (read more)

When DNS over HTTPS is not enabled in Firefox and I set network.dnsCacheExpiration to 600 seconds, evidence from about:networking#dns shows that the minimum DNS cache expiration time is indeed 600 seconds. However, when I enable DNS over HTTPS and set network.dnsCacheExpiration to 600 seconds, the network.dnsCacheExpiration setting seems to be ignored. New DNS cache entries are able to have far less than 600 seconds to expiry. Why is network.dnsCacheExpiration ignored when DNS over HTTPS is enabled? Could this be a bug in Firefox?

Asked by zogbin 1 day ago

Key frame rate too low when using Firefox to livestream via Facebook live

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the … (read more)

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the stream Event log) when I stream:

Too low key frame rate (currently 0.13 key frames/second; recommended minimum 0.25 )

And I get a separate warning from Facebook that the key frame rate is too low, and will result in poor video quality.

If I stream from Chrome, I don't get the error (but Chrome has other problems), so I think it must be related to Firefox. Is there anything I can do about it? Thanks.

Asked by Paul Chamberlain 6 days ago

always having problems with your site

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not recti… (read more)

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not rectify my problem i will start using Safari instead, had this problem now for sometime

Asked by petermauricebavington 6 days ago

Firefox keeps freezing on the menu page on multiple streaming services.

In the last 4 days Firefox is constantly freezing on the Tile Pages of multiple streaming sites. It becomes non-responsive, and won't let me reload or use the Home butto… (read more)

In the last 4 days Firefox is constantly freezing on the Tile Pages of multiple streaming sites. It becomes non-responsive, and won't let me reload or use the Home button. I have tried turning off hardware acceleration and clearing the cache and I still have the same issue.

Asked by sidedwards667 1 day ago

Strange white space when open FF

Hello, Everytime when I open the FF I see the white space on the screen, please check the screenshot. After I press F11 two times I see borwser normal again. Thank yo… (read more)

Hello,

Everytime when I open the FF I see the white space on the screen, please check the screenshot.

After I press F11 two times I see borwser normal again.

Thank you, Danijel

Asked by dmiskovic 6 days ago

Last reply by dmiskovic 6 days ago

"failed" message stuck in Thunderbird from months ago, error message box pops up every day or so, 4 or 5 times a day

Thunderbird 102.9.0 Windows 10 I guess I have a "failed" message stuck in Thunderbird on my work computer from months ago. Error message box pops up probably every coupl… (read more)

Thunderbird 102.9.0 Windows 10 I guess I have a "failed" message stuck in Thunderbird on my work computer from months ago. Error message box pops up probably every couple days, then for a few days in a row, then not for a few days. When it comes up there are normally 3 or 4 instances, have to close each one.

Picture of error message attached.

When the error box pops up it prevents the sent and inbox folders from syncing - I don't think it stops messages from sending (I use the Send Later add-on regularly) - which means when I go to look at my emails on my phone or home computer the folders will not refresh till I get back to my work computer and clear the error.

Last emailed this person back in November (11 emails sent total) and had this message once around that time, called him and he confirmed email came through.

Appreciate any suggestions.

Asked by gord3 6 days ago

404 Problem with Google Review Link

I'm experiencing a strange problem with this Google review-link for my customer: After the login-procedure for Google I end up with a 404-Error and can't find any help … (read more)

I'm experiencing a strange problem with this Google review-link for my customer:

After the login-procedure for Google I end up with a 404-Error and can't find any help at Google. I also wonder where that local URL is coming from.

It works on iOS and on Chrome or Samsung Internet on Android. Here's the error message: The requested URL /local/writereview?placeid=ChIJazm4u47ql0cRsiGgJDKAtQ8&source=g.page.m.ia._&laa=nmx-review-solicitation-ia2 was not found on this server. That’s all we know.

I already tried to disable safe browsing and cleared my cache. Nothing helps. Looks like a bug.

Asked by matthias.baier1 6 days ago

on my iMac the search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected if the Command key is held down

On my early 2009 iMac, the drop down search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected a search engine if… (read more)

On my early 2009 iMac, the drop down search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected a search engine if the Command key is held down.

Asked by memnontoo 3 days ago

How to stop message grouping?

Still having the message-grouping issue: https://support.mozilla.org/en-US/questions/1385113 The dirty workaround worked for some weeks but now again Thunderbird has thi… (read more)

Still having the message-grouping issue: https://support.mozilla.org/en-US/questions/1385113

The dirty workaround worked for some weeks but now again Thunderbird has this really annoying behavior. This makes Thunderbird even more annoying than Outlook.

Any progress on this? Will the setting be permanently saved in the future? And will it be easy accessible in the menu? Any chance this can be disabled by default? Looks like only 3 people in the whole world use this...and 8 billion people have to deal with this trouble.

I run Thunderbird on 7 machines - both on linux and Windows...and this behavior really made it unusable. I really got into trouble since I didn't find messages through this behavior. Even I've overseen messages through this behavior. And when searching older messages, you can't sort them by date properly, since it's no straight timeline anymore... I really can't understand why this ever happened to Thunderbird, which was one (probably THE) best mailclients for more than 15 years now. But so its nearly completly useless and wastes time (and energy) every time for millions of users :(

Asked by m.weber7 1 day ago

Last reply by m.weber7 1 day ago

Tbird 102.8.0 (64bit) makes extra sent folders.

Running Tbird 102.8.0 (64bit) on Linux Mint 21.1 Since the previous Tbird update, more Sent folders are appearing. I am running unified folders and when I start Tbird in … (read more)

Running Tbird 102.8.0 (64bit) on Linux Mint 21.1 Since the previous Tbird update, more Sent folders are appearing. I am running unified folders and when I start Tbird in troubleshooting mode the Sent folders don't appear. I have my unified Sent folder, then a second folder appeared under that one labeled Sent - Local Folders. Then a second Sent Local Folders appeared with a Sent folder inside it, Today a third Sent Local Folders has appeared. I now have 4 Sent folders under my main Sent folder! I have 7 pop3 email accounts and when I send an email from any of them, the sent emails show up in the first Sent - Local Folders folder. When I generate the troubleshooting file there are 8 accounts listed as account 1, 2, 3, 5, 6, 7, 8, 9. Account 2 shows as (none) Local Folders with security as 0. The other 7 show the correct pop3 names and ports. I have added 2 screen shots, the one without the extra folders is the troubleshooting run. When I right click on the extra folders, there is no delete option. No crash reports and no error messages in the troubleshooting file. I have tried turning unified folders on & off several times.

Asked by jsmoley 3 days ago

Cannot Open Firefox Browser

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in… (read more)

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

Asked by lfwood2 1 week ago

Last reply by lfwood2 5 days ago