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Blue screen crash

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed th… (read more)

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89.

The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far.

Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

Asked by tim.skene1 4 days ago

Last reply by tim.skene1 3 days ago

firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (read more)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Asked by Lucas Zanella 6 days ago

Linux becomes sometimes completely unresponsive when browsing the web with Firefox

Hi everyone! When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and w… (read more)

Hi everyone!

When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and write a lot on the hard drive. I cannot actually say much more, because it not even possible to login in a console. The system is too slow and the console login times out... Firefox (or Web Content) writes wildly on the hard drive.

I used the Firefox provided by my Linux distribution (Linux Mint), but also the one downloaded from mozilla.org. The problem seems to be less frequent for the second, but it happend nevertheless.

The point is that this problem with Firefox happens sometimes, for example, when I forget the browser open on somehow demanding webpage (like in newspapers where there are a lot of media, graphics, and so on).

A point is also that I cannot replicate this "bug". If now I browsed the same pages that made the mess, nothing would probably happen.

I thought it had to do with the swap, but the system hanged both when the swap space was enabled and when it was disabled.

I saved a copy of the profile (and the cache) after the last crash, if they could be useful. The last time I had actually to force the shutdown of the computer, because there was no way to regain control over it.

Any ideas?

Thank you for your answers!

Asked by brancalessio 6 days ago

Last reply by brancalessio 4 days ago

Downloading OK. Uploading does not work for any platform (Google, YouTube, Vimeo)

In the past month or so I have been unable to upload files from my PC to any file hosting/sharing accounts: YouTube, Google Drive, Vimeo). Every attempt is either stuck a… (read more)

In the past month or so I have been unable to upload files from my PC to any file hosting/sharing accounts: YouTube, Google Drive, Vimeo). Every attempt is either stuck at "Upload starting" forever (waited 24 hours), or part way through the upload will fail with no meaningful information. When I switch to Chrome it works every time as expected. Again, note that so far I have not had any ongoing issues with downloads. The occasional failure, but nothing noteworthy. I have tried removing Firefox from my machine, wiping all folders, caches, etc. reinstalling - nothing fixes this issue. It has continued over approximately three FF major updates. Please assist. Thanks.

Asked by D K 6 days ago

firefox most anoying feature

Hi, Firefox update is so Microsoft-ish. Not only that it is forced on you (without any info) BUT it also deletes the last tab you tried to open. Why the last tab (the one… (read more)

Hi, Firefox update is so Microsoft-ish. Not only that it is forced on you (without any info) BUT it also deletes the last tab you tried to open. Why the last tab (the one in which restart button is open) is lost? WHY? it is a F*ck You message to all users.

case: -you click on link and instead of wished tab the restart tab is open -you restart the browser -there is no info of last tab tried to open

no way that this must work like this!!! if you after restart can reopen all other tabs you can reopen the tab that was used to force restart. thnx dj

Asked by jeges 8 hours ago

A web page is slowing down your browser

Previously, when the above happens, I get a yellow pop up message . After the latest update this is no longer available. Please reintroduce this, as I sometimes fail to … (read more)

Previously, when the above happens, I get a yellow pop up message . After the latest update this is no longer available. Please reintroduce this, as I sometimes fail to see the pop up window which allows me to stop it. If I fail to stop it in time, firefox freezes and I have to reboot every time. This time make it a red window, so that the warning is immediately noticeable. ''''Note': I am still using Windows 7.

Thank you

Victor nanshir Malaysia

Asked by nanshir 2 days ago

Firefox reloads every time I tab out

Every time I "tab out" to another app on my phone, and tab back in yo Firefox, it causes the page to reload. I'm using a Galaxy S20+, so there is no shortage of RAM or a… (read more)

Every time I "tab out" to another app on my phone, and tab back in yo Firefox, it causes the page to reload.

I'm using a Galaxy S20+, so there is no shortage of RAM or any system specification - and this issue does not happen with Samsung Internet or Google Chrome.

Can this be fixed - else I will have to return to Samsung Internet.

It's very annoying having to redo forms etc. just because I switched back and forth between apps.

Asked by Abisha 2 days ago

LOCKWISE LOGIN PROBLEMS

changed my password on firefox desktop and now lockwise on mobile isn't working, not loading. just stuck at syncing logins. i hope can be resolved....i don't want to disc… (read more)

changed my password on firefox desktop and now lockwise on mobile isn't working, not loading. just stuck at syncing logins. i hope can be resolved....i don't want to disconnect.

Asked by Antonio Torres Jr. 6 days ago

Can't get incoming messages

We have had Mozilla Thunderbird for a number of years now and not had a problem. Last week we were unable to download incoming messages. I have been through all the help … (read more)

We have had Mozilla Thunderbird for a number of years now and not had a problem. Last week we were unable to download incoming messages. I have been through all the help I could find, and checked all our settings to no avail. I have now reloaded/upgraded Mozilla, but still have the same problem - it just shows buffering. Any ideas gratefully received, thankyou.

Asked by patblayney 3 hours ago

Filter search blocks eMail to open; bei der Suche über den Filter werden die eMails erst geöffnet, wenn die Suche beendet ist

I use Thunderbird 78.11.0 (64-Bit) and I have lots of eMails in my inbox and some other folders. When I start a search with the filter it takes a long time to get results… (read more)

I use Thunderbird 78.11.0 (64-Bit) and I have lots of eMails in my inbox and some other folders. When I start a search with the filter it takes a long time to get results and I can't open a filtered eMail until th search has finished. This takes sometime minutes and I'm blocked in this time. That is frustrating. Has some a solution for this? Many thank Christian

Asked by cb9 4 days ago

[firefox 89] Can't enable Legacy OpenGL compositor

I use this workaround to fix tearing on my mediacenter powered by a intel baytrail hardware. https://wiki.archlinux.org/title/Firefox/Tweaks#Enable_Legacy_OpenGL_composit… (read more)

I use this workaround to fix tearing on my mediacenter powered by a intel baytrail hardware.

https://wiki.archlinux.org/title/Firefox/Tweaks#Enable_Legacy_OpenGL_compositor

until v88, it was working fine.

With v89, the setting layers.acceleration.force-enabled=true has no effect. The "about:support" page reports Compositing: webrender (software) whatever the value true or false.

I had to downgrade to v88.

Asked by hamelg1 6 days ago

Last reply by hamelg1 3 days ago

PDFs do not display in new Firefox release

Firefox 89.0 (64-bit) on Win 10 21H1: Since the last update PDFs do not automatically display. I have disabled all other extensions with no success. File downloads but d… (read more)

Firefox 89.0 (64-bit) on Win 10 21H1: Since the last update PDFs do not automatically display. I have disabled all other extensions with no success. File downloads but does not display. When this happens I am presented with a blank browser window when I access a URL directed to a PDF. Thank you, SK_AusTX

Asked by SK_AusTX 4 days ago

Corrupt profile?

Hi. Been opening lots of messages. Using Ctrl-9 or Ctrl-1 to move back and forth. (Great tip by the way) I'm on 98.11 but not sure the issue here. (Thought there was … (read more)

Hi. Been opening lots of messages. Using Ctrl-9 or Ctrl-1 to move back and forth. (Great tip by the way)

I'm on 98.11 but not sure the issue here.

(Thought there was a way to attach my info?)

I closed all emails. Exited TB. Messages stayed. Why?

I closed them again. I opened a few others. Closed TB. Same.

??

What can I do or should do?

Thanks.

Asked by DrDOS 2 days ago

Firefox 89.0.1 on Mac, slow on initial page load only

Since the recent update to 89.0, I've been experiencing longer than normal initial page loads from start up or wake up for my MBP. Safe mode doesn't seem to matter, and i… (read more)

Since the recent update to 89.0, I've been experiencing longer than normal initial page loads from start up or wake up for my MBP. Safe mode doesn't seem to matter, and it doesn't matter if a browser window is open and a page loaded or if I'm opening a new browser window, that first page load (or reload) takes much longer than it should (up to 10 seconds to load for example, the Google home page). Once I'm past that initial page load, my browser speed is fine. I also checked Safari and Chrome on this MBE, and neither have this issue, which leads me to believe it isn't a security or some other setting on the Mac.

Asked by jamesaltemus 1 hour ago

Firefox starts, but cannot open any Page

Firefox on a Windows 10 (Build 19042.1052) that It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just… (read more)

Firefox on a Windows 10 (Build 19042.1052) that

It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just stays white. Also nothing happens if clicking on a bookmark. Or the settings. I was able to open the about:support page via the menu, but not by entering it into the adress bar.

Here are the things that I already tried to no avail: - updated to the latest version - Incognito mode - Troubleshoot mode - graphics card driver is up to date - reinstallation - Cleaning Firefox - delete firefox profile - clearing the start cache - downgrade to version 88.0.1

It is weird, that the about:support page works when opened from the menu but not when entered into the adress bar, right? This means that content can be displayed, but you cannot navigate to it via the address list. But then why don't bookmarks work either?

By the way: It is not a network Issue. Chrome and Edge work, and also the problem persists across multiple different networks.

Asked by stephan.graf 2 days ago

Last reply by stephan.graf 1 day ago

Firefox stops working after a few minutes or open tabs

I have used Firefox for many years, but last year it started to stop working for no obvious reason and after playing around with it for a while I started using another br… (read more)

I have used Firefox for many years, but last year it started to stop working for no obvious reason and after playing around with it for a while I started using another browser. However, I am Firefox user at heart and so recently installed the latest version (89). However, the same problem exists. I have:

- started in safe mode - eliminated all extensions - I am using a completely new profile

I can start up Firefox and it works for a few minutes , then with 4+ tabs open (not sure if that is relevant) it stops work - tabs don't load. I can write in the address bar, but nothing will then load up.

When I close the browser down it appears to close down normally, but when I restart (immediately or minutes later) I get a box saying an "Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

Is it a sync problem?

Look forward to getting any help/suggestions.

Rob

Asked by robdover 2 days ago

Last reply by robdover 1 day ago