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keyboard and spacebar issue in some pages.

I have some issue with spacebar on some sites with firefox. like in google search, the spacebar refuse to display two or more blank space in a row when the bar is pressed… (read more)

I have some issue with spacebar on some sites with firefox. like in google search, the spacebar refuse to display two or more blank space in a row when the bar is pressed more than once. instead each press is added in the same blank space. means for example if i press space 4 times, only one space appear, but to delete that single blank space i need to press the "back space" key 4 times.

Similar problem with the search bar on the cookie setting (the page in preference where you can manage or delete your cookie list). several time the search bar doesn't write the letters i type. But copy/paste a text work, only keyboard doesn't work. I need to close and re-open the tab for the keyboard working again on the cookie list search bar.

Asked by thor94 13 hours ago

Last reply by thor94 4 hours ago

PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (read more)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by Jason Worlock 1 week ago

Last reply by Jason Worlock 5 days ago

My Firefox won't start

Hello, I've read and tried the fixes to open the newly updated (deleted and installed 3 times) Mozilla Firefox and nothing is working. I've pressed down alt to open in s… (read more)

Hello,

I've read and tried the fixes to open the newly updated (deleted and installed 3 times) Mozilla Firefox and nothing is working. I've pressed down alt to open in safe mode and I am unable to get it to open. I've looked for the Facebook plugin to disable it (saw a comment on that) and the plugin folder is empty. Is there a help desk with an actual person that can figure this out?? It is quite alarming to see so many other people with this problem and no real help from Mozilla employees themselves. HELP!!

Asked by nataly.idressa.ba 6 days ago

Last reply by nataly.idressa.ba 6 days ago

YouTube slowdown when loading videos

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpo… (read more)

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpoints for my search but I couldn't separate them and also it lagged a lot when having unloaded tabs. LibreWolf provides a better service maybe you could understand the frustration that Firefox had on me. There's no section for videos.

Asked by Ruyeex 6 days ago

External VGA monitor on Mac OS

I am using a MacBook Air M1 connected to an old 1680x1050 external monitor with a VGA cable. Thundebird is the only app I cannot move to the external monitor because it … (read more)

I am using a MacBook Air M1 connected to an old 1680x1050 external monitor with a VGA cable.

Thundebird is the only app I cannot move to the external monitor because it does not resize/scale itself: when moved to the old monitor it becomes unusable: - it does not scale - scrolling does not work in many UI elements.

I have made plenty of searches and tried the few solutions I have found, but none seem to solve the issue.

Question 1) Is it possible to use Thunderbird in my settings? Question 2) If yes, what do I need to do in order to have the application resize/scale itself?

Attached photos, the one with more than one window is of the external monitor.

Asked by lordthistle 1 week ago

Last reply by lordthistle 6 days ago

subscribed to newspapers

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fi… (read more)

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fixed the problem only temporarily.

Thank you, Mike

Asked by mjohnson3020 6 days ago

FireFox and Thunderbird chrashes during start process

The problem comes up for two days after Windows crashes with a blue screen. After POR Windows recovers itself and now works, but FireFox and Thunderbird chrashes immediat… (read more)

The problem comes up for two days after Windows crashes with a blue screen. After POR Windows recovers itself and now works, but FireFox and Thunderbird chrashes immediately after start. Do you have an idea, what can I do? FireFox crash ID: bp-c4fe47cd-45dc-4024-8cc1-4a2220231204

Thx, Flo

Asked by ff.richter 5 days ago

Open Whatsapp links in Firefox Android has strange behaviors

On Firefox 120.0.1 when I clic a whatsapp link, for example https://wa.me/########## where # is the number, it opens the webpage and has the message Whatsapp is not insta… (read more)

On Firefox 120.0.1 when I clic a whatsapp link, for example https://wa.me/########## where # is the number, it opens the webpage and has the message Whatsapp is not installed. Opening the same link with Desktop Site enabled, works fine. The behavior is the same using api.whatsapp.com/send?phone=##########

Open links on app setting is enabled to always and other app links are working ok.

I'm using Whatsapp Business app on Android 13 Xiaomi Miui 14 Phone

On Chrome for Android and Edge for Android it works ok

Asked by Fernando 5 days ago

"Edit as new message" fails

Using 15.5.1 x64. When I select a message from my sent folder and Edit as new message, I add a couple of lines and hit send. I then get an error (shown in the attachment)… (read more)

Using 15.5.1 x64. When I select a message from my sent folder and Edit as new message, I add a couple of lines and hit send. I then get an error (shown in the attachment) saying the mail server responded too long without a DATA command (etc.) If I wait a minute or so and try send again, it appears to work.

Asked by steveA 5 days ago

Last reply by steveA 5 days ago

Thunderbird v115.4.2 Not Retrieving Emails from POP3 Server

Hi, I’ve run TB for a long time so before the change to TLS. I’ve used the settings below successfully all this time and don’t seem to have luck with other settings via E… (read more)

Hi, I’ve run TB for a long time so before the change to TLS. I’ve used the settings below successfully all this time and don’t seem to have luck with other settings via Earthlink. But am now having problems retrieving emails from pop.earthlink.net

pop.earthlink.net port:110 smtpauth.earthliink.net port 587 Connection Security: None Password: Transmitted insecurely, not saved in password manager These are the same settings in an answered question https://support.mozilla.org/en-US/questions/1386214 These settings also work fine on my iPhone an have worked for years in TB.

Windows 7 64-bit The problem started several days after updating from a very old version 45.8.0 to TB v115.4.2 TB would no longer retrieve emails from the POP server. Click Get Messages and see no activity at all, no Error messages, no prompt for password after re-launch. Close / re-launch TB and same result. Uninstall TB and re-install TB and same result.

I finally resolved by uninstalling TB, manually deleting the profile which is not removed during uninstall. Reinstalled and same problem. Repeated again with no existing profile but with a PC re-boot in between. TB re-downloaded all emails, I had to import address books and TB worked for about 2 weeks. I do custom install to turn off remember password maintenance service leaving all others at the defaults and use manual configuration. Then advanced config to move forward since auto-detect doesn't succeed and there is no option in the initial install setup to choose password transmitted insecurely so the connection fails. It must be changed in the account settings afterwards.

Now the same problem/symptoms again. Updated to v115.05.1 from TB help menu and same result. Went through the uninstall/re-boot and that is not succeeding this time.

Another question suggested doing the following: Go to Thunderbird advanced configuration, set mailnews.pop3.loglevel to 'All' in the config editor (Settings / General) CHANGED from Warn to All and open Tools / Developer Tools / Error console. The following message was posted: mailnews.pop3.2: ConnectionRefusedError: a Network error occurred Pop3Client.jsm:369:18

Any thoughts on a solution?

Regards, p7

Asked by planetseven 6 days ago

Last reply by planetseven 5 days ago

Still receiving authentication request for a deleted mail account

I've been through all related articles in this forum to try to resolve this issue, as the popup keeps popping up. This is what I've checked and did; 1- Checked Outgoing … (read more)

I've been through all related articles in this forum to try to resolve this issue, as the popup keeps popping up.

This is what I've checked and did; 1- Checked Outgoing server (SMTP) settings - No trace of account there. 2- Produced a 'Troubleshooting Information" report; Nothing under 'Mail and News Accounts' 3- I've deleted my Calendar and made a new one. 4- Got HostGator on the phone and they confirm that my account is close and files deleted.

And it is still not resolved. Anyone knows how to resolve this issue ? Thanks

Asked by francois40 5 days ago

Last reply by francois40 5 days ago

Google Maps pegs CPU

Firefox 120.0 on openSUSE Tumbleweed. Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the… (read more)

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

Asked by DMW 1 week ago

Last reply by DMW 5 days ago

Thunderbird is blank on startup

I use TB daily on my PC .. yesterday all fine. Today W10 booted OK, I started TB and it opens with a page asking me to create an account ..... seems to have no details o… (read more)

I use TB daily on my PC .. yesterday all fine. Today W10 booted OK, I started TB and it opens with a page asking me to create an account ..... seems to have no details of my inboxes, accounts or filed mail

Rebooted PC - restarted TB ... same again


I checked on my iPad and all 3 accounts still working so it is limited to TB on my PC

Seems to have lost my profile(s) How do I recover ?

I only get 2 tabs ... blank Inbox and 2nd tab to set up email address (pics attached)

Asked by rick_hughes 1 week ago

Last reply by rick_hughes 5 days ago

SPAMHAUS blockage to outgoing email

For two days I have been blocked by SPAMHAUS in sending emails. Hours spent online with both SPAMHAUS and my ISP have narrowed the problem to Thunderbird. I was using v… (read more)

For two days I have been blocked by SPAMHAUS in sending emails. Hours spent online with both SPAMHAUS and my ISP have narrowed the problem to Thunderbird. I was using version 115.4.1 but uninstalled it and downloaded 115.5.1 but the problem persists. I may have to dump Thunderbird and find a new mail app.

Asked by dorval 6 days ago

Last reply by dorval 5 days ago

I can't open videos on YouTube. Com and load or buffing and can't play

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of re… (read more)

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of refreshing it plays and it is same at all time so please fix it

Asked by Gudi Rana 5 days ago

No access to emails

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compati… (read more)

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

Asked by Jim 5 days ago

Right click - tab opens but blank window

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts? … (read more)

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts?

Asked by temppub 5 days ago

Last reply by temppub 5 days ago

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (read more)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 4 months ago

Last reply by brianna.cacchione 4 months ago

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (read more)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 6 days ago

Last reply by madekatsu 5 days ago