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On many of the sites that require hardware key for 2FA, what I should get is a prompt to press the Yubikey button, but instead I get a technical error. This has happened with logging into Google and Vanguard. Both use Yubikey as a 2FA.

I did not encountered this issue on Micrsoft Edge. I am running this on Windows 11 24H2. I believe it used to work.

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was pressing win+d twice to get rid of it. This seems to be a reoccurring issue as this only happens on firefox and nothing else. This reddit post helped me. https://www.reddit.com/r/firefox/comments/13eguvp/please_help_transparent_video_border_when_in/

Please let me know how to fix this permanently. I have also tried firefox safe mode and that curiously didnt have borders but even when i went out of safe mode and disabled all my extensions and cleared my cache, it didnt work.

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

THE ABOVE ERROR MESSAGE HAS PREVENTED ME FROM ACCESSING 3 WEBSITES - PaddyPower, Ladbrokes, & UK National Lottery. None of the suggested remedies has had any effect. Can you fix it?

Hello!

I am getting consistent issues with Firefox where the tabs seemingly just crash with no rhyme or reason to them. Could be within a few seconds, could be after a few minutes. Doesn't seem to be one website causing it either as I was worried it was Twitch but I get issues browsing other places too. Any help would be appreciated!

Here are the last 5 crash reports:

https://crash-stats.mozilla.org/report/index/ec73ed64-a446-42d2-9d3c-7e4eb0251111 https://crash-stats.mozilla.org/report/index/3cee5bdf-a6c5-423b-be72-495120251111 https://crash-stats.mozilla.org/report/index/b56f84df-ad2a-4bca-9ed4-c168c0251111 https://crash-stats.mozilla.org/report/index/accb021f-0cf7-4b20-a2cc-99e8d0251111 https://crash-stats.mozilla.org/report/index/91189681-3123-4d91-ab6a-c5f2c0251111

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

Speech output for Albanian on the website "loecsen.com" > language course "Albanian". Words cannot be heard under Windows 11. What can I do? I downloaded the Albanian language pack, but the voice isn't there. Is this a Firefox or Windows problem?

Link: https://www.loecsen.com/de/lernen-albanisch

Greetings from Switzerland

Hello! I am running firefox and had an issue with the URL bar. Before, the URL bar was at the top and right underneath it would appear the open tabs; underneath that were my bookmarks. I don't know what I pressed, but now, the tabs and bookmarks are on top (on the same line), and the URL bar is underneath that -- see screenshot for details. It is a small issue, but it is driving me crazy, since all my mucle memory on where to click etc. is gone. Furthermore, the bookmarks now crowd the open tabs, so if I have a lot of open tabs, I cannot see them all at a glance.

I tried looking for settings, but all settings for customizing the toolbar are about adding items to the URL bar, not switching the position of URL bar and the open tabs. How do I fix this?

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so two days ago. Now, I found that I do not have under History any of the former sites I not only visited but also had tabs open. What can I do, if anything, to recover them? Under the Add-ons Manager, if this helps, I already had the app Tab Session Manager, but don't know how to use it. Thanks to all in advance who may have made this same upgrade. Many out there are still on Windows 10.

The 'reader pane' on my microsoft email remains blank. It used to show me the body of the email on the right side of the screen.I now have to open/download the email to read it. Is there a way to resume the prior arrangement?

I can't sign in to TikTok anymore. This just happened recently. I can sign in on different browsers or on incognito browser but not on the regular browser. I have deleted all the cookies/browsing history and it still doesn't sign me in. There must have been something that was added or downloaded/Updated in the past week because this just started happening yesterday. Please help...

Get screen message: Making sure it's you.Please sign in to login.microsoft.com. This request comes from firefox. published by Mozilla. Insert your security key into the USB port. I don't have a security key for USB port. Can't access my email for messeges.