Showing questions tagged:

How do I change the VPN location?

I just activated the built-in VPN for the Firefox browser on Android. How do I change the location? ie. I'm in Australia but want the internet to think I'm in the UK... … (read more)

I just activated the built-in VPN for the Firefox browser on Android. How do I change the location? ie. I'm in Australia but want the internet to think I'm in the UK...

Solved 2 1 193

The Cache is never completely cleared, why?

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should b… (read more)

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should be 0 MB. Even clearing the cache "manually" does not clear it completely. HOW CAN I CLEAR MY CACHE COMPLETELY? (Firefox / Windows 11)

See two attached Screenshots

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I want to consult the stored cookies on my macbook and partial delete these, but cannot find any cookie

I asked on 11 January 2026 Help for finding back my cookies. Got an answer by e-mail, but this disn't help to find my cookies and so I cannot manage these. Who can tell m… (read more)

I asked on 11 January 2026 Help for finding back my cookies. Got an answer by e-mail, but this disn't help to find my cookies and so I cannot manage these. Who can tell me please where I can find all my cookies? Thanks in advance. Regards Theo Koeppen

Locked Archived 1 231

see no way send

Bugzilla Report Package Product: Developer Tools Component: General / Debugger Title: [Source Map Loader] Worker crash due to unhandled JSON.parse error on non-JSON/HTML … (read more)

Bugzilla Report Package

Product: Developer Tools

Component: General / Debugger

Title: [Source Map Loader] Worker crash due to unhandled JSON.parse error on non-JSON/HTML responses in fetchSourceMap.js

Description:

When fetching source maps in a worker context, fetchSourceMap.js occasionally encounters an unexpected non-JSON response (such as an HTML error page or 404 response starting with ). This causes an unhandled JSON.parse exception at line 83 (_fetch), crashing the source map consumer.

Stack Trace: Plaintext

Source map error: Error: JSON.parse: unexpected character at line 1 column 1 of the JSON data Stack in the worker: parseSourceMapInput@resource://devtools/client/shared/vendor/source-map/lib/util.js:163:15 _factory@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:1069:22 SourceMapConsumer@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:26:12 _fetch@resource://devtools/client/shared/source-map-loader/utils/fetchSourceMap.js:83:19

Proposed Patch (fetchSourceMap.js - Line 83): JavaScript

// Replace direct unhandled parse at line 83 with safe parsing: const sourceMap = (() => {

 try {
   const trimmed = responseText ? responseText.trim() : "";
   if (trimmed.startsWith("<") || trimmed.startsWith("

})();

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Requested a refund for Mozilla VPN and then sent a follow-up email to cancel the request

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to d… (read more)

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to disregard the first email because I thought it would just be more hassle and I think the VPN works fine anyway. Today I get an email saying my subscription had been cancelled! which I could understand is my fault for being indecisive in the first place and the last email I sent might not of been read in time, but the email that I had received also didn't state I would get a refund and seemed like an email I would get if I had cancelled my subscription myself stating "We’ve cancelled your Mozilla VPN subscription. Your final payment of US$59.88 was paid on 14/07/2026" Should I still expect to get a refund or was there an error with my request?

Solved 2 50

how do i submit a bug report for firefox?

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it lat… (read more)

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it later, the browser window is not the size and position it was in when I stopped the program last, it comes up with a large window again.

Solved Archived 2 141

Internet Access

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me of… (read more)

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me off from regular internet access as if I was not logged in.

Locked Archived 1 313

Where did the option to split with different applications go?

So, i'm trying to use VsCode and firefox in conjunction to file away some info, but for some reason, the ability to split the screen easily is gone. It is still there on … (read more)

So, i'm trying to use VsCode and firefox in conjunction to file away some info, but for some reason, the ability to split the screen easily is gone. It is still there on my laptop with firefox, so i'm not sure why it is missing on my pc, especially since the pc is the newer version of firefox. See attached image for what i mean by easily split my screen.

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Questions abou installation

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft … (read more)

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft blocks it or deforms it. During any update, Microsoft removes MusicBee and some other software not purchased from Microsoft store

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