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No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 2 months ago

Answered by rtwymanjr 2 months ago

  • Solved

Hotmail account NOT SENDING email in Thunderbird 115.2.2

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both … (read more)

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both accounts and put them back in Thunderbird and still do not send email. They download all the emails and folders without a problem.

what should I do to make them work on Thunderbird?

Asked by edo1802 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

layout changed with new version -- how to fix it back?

Changes/updates occurred today to Thunderbird creating problems. Current Thunderbird version is: 115.2.2 (32-bit) However, computer is: 64-bit running Windows 11 Chang… (read more)

Changes/updates occurred today to Thunderbird creating problems. Current Thunderbird version is: 115.2.2 (32-bit) However, computer is: 64-bit running Windows 11

Changes observed:

  • Icon on desktop changed
  • The left pane no longer shows the number of messages in a folder--only the number of unread messages
  • When changing a message filter, the window is too big, and I cannot approve any changes--the buttons at the bottom are too far down and are inaccessible. It is not possible to adjust the window size.

The inability to change the message filters is a major problem. I have tried changing:

  • Font size
  • View
  • Density

I have also tried restarting Thunderbird and rebooting. None of these make any difference.

What should I do?

-DT

Asked by pab39612 2 weeks ago

Answered by Michael 2 weeks ago

  • Solved

Thunderbird 115 still using the same old UI not showing the latest updated card view.

Hi Team, I download the latest update i.e. 115 for the official web site but new ui isn't reflecting. please help. I loved the new UI Supernova but even after installing … (read more)

Hi Team, I download the latest update i.e. 115 for the official web site but new ui isn't reflecting. please help. I loved the new UI Supernova but even after installing the latest version I am not able to use it. it is still showing the email in the old way.

Asked by Deepak 2 months ago

Answered by Wisewiz 2 months ago

  • Solved

Thunderbird compose mail, pasted image not visible

I am an avid clip and paster. Historically, I have had no problem pasting images I have copied into emails that I am composing. Using a simple ctrl-V always worked fine… (read more)

I am an avid clip and paster. Historically, I have had no problem pasting images I have copied into emails that I am composing. Using a simple ctrl-V always worked fine for me. For some reason, I can no longer do this. When I ctrl-V paste into the message body, nothing happens. Similarl, if I Insert/Image and select a file, an outline box just displays with no image in it. Through test emailing from another account, I have found that the only way I can send an image is to file attach it to the message I am composing. The resulting email displays the image correctly in the body text area. What is up with this? I have tried reinstalling Thunderbird from the most current download from the Mozilla website - did not help at all. I have gone into my google account in a web browser and while composing an email message, ctrl-v inserts an image just fine. What gives? It seems like this may have been affected in the last update. My current version is 102.13.0

Asked by rlgrafx 2 months ago

Answered by sfhowes 2 months ago

  • Solved

Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (read more)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Asked by omegasmileyface 3 months ago

Answered by omegasmileyface 3 months ago

  • Solved

I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 5 months ago

Answered by cor-el 5 months ago

  • Solved

New Translate Button/Function not showing with Version 118.0.1

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico web… (read more)

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico webpage. However, there's no Translate button/icon in the address bar. I've verified I'm running version 118.0.1 and have rebooted the computer. Still no Translate function observed. Any ideas?

Thanks, Mike P

Asked by wa8vms 2 days ago

Answered by wa8vms 2 days ago

  • Solved

Fullpage translation icon doesn't appear on address bar

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation… (read more)

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation icon doesn't appear at all in the address bar. I can go to the menu and click "Translate Page..." and then the icon will appear but when I click to "Show original" it dissapears.

Asked by Ecastro179 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

Folder labled "important"

Lately I have noticed that some incoming emails are going to a folder labled important'. They do not show up in my inbox folder and not all emails are being sent to this … (read more)

Lately I have noticed that some incoming emails are going to a folder labled important'. They do not show up in my inbox folder and not all emails are being sent to this folder.

What causes one email to go to important and not another email?

Thanks,

Asked by william.bowser 1 week ago

Answered by david 1 week ago

  • Solved

Email will not connect with gmail account

Thunderbird updated on my system today.....ever since that it will not connect to my gmail account I get a popup and when i click on next i get an error messaging saying … (read more)

Thunderbird updated on my system today.....ever since that it will not connect to my gmail account I get a popup and when i click on next i get an error messaging saying

Google 400. That's an error.

"The server can not process the request because it is malformed. It should not be retried. That's all we know"

Everything was completely fine up until this update!

Asked by spkchow75 1 week ago

Answered by spkchow75 1 week ago

  • Solved

PR_CONNECT_RESET_ERROR on our website

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer ver… (read more)

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

Asked by zakwil 1 week ago

Answered by zakwil 1 week ago

  • Solved

Cannot upload files or add attachments in Firefox

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open … (read more)

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

Asked by apolglaze 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

Emails not downloading from Optimum/optonline

Thunderbird has stopped downloading emails from my Optimum (optonline) account. It is still downloading emails from my AOL account and I can send emails from Thunderbird… (read more)

Thunderbird has stopped downloading emails from my Optimum (optonline) account. It is still downloading emails from my AOL account and I can send emails from Thunderbird through the Optimum account. Windows Mail and my iPad are still able to download the Optimum account emails. I am not getting any error messages. When I click on "Get Messages" for the Optimum account, nothing happens and there is no message in the box at the lower left that typically says something (like "No new messages"). Any help would be appreciated. Thank you.

Harry

Asked by Harry Stuckey 3 weeks ago

Answered by Wayne Mery 3 weeks ago

  • Solved

New Thunderbird account - when I send mail, it goes to me, not recipient

I just downloaded and configured Thunderbird to access my Outlook email account. Seemed to go fine. But when I send a test message to my other (gmail) account, it does no… (read more)

I just downloaded and configured Thunderbird to access my Outlook email account. Seemed to go fine. But when I send a test message to my other (gmail) account, it does not arrive there but arrived in my Thunderbird/Outlook account. Must be a setup problem, but where? Thanks!

Asked by BostonGuido 3 weeks ago

Answered by BostonGuido 3 weeks ago

  • Solved

I can't get back from card view to the default.

Using Thunderbird 115.1.0, I clicked on the icon top right of the screen and selected card view to see what it looked like. I now need to return to the normal view but th… (read more)

Using Thunderbird 115.1.0, I clicked on the icon top right of the screen and selected card view to see what it looked like. I now need to return to the normal view but the icon has disappeared, so how do I do it?

Asked by rhfinch 1 month ago

Answered by david 1 month ago

  • Solved

Unwanted Redirect

When I go to my church website, www.universalist.org, it automatically redirects to www.webhostking.net. How do I stop this? Both Chrome and Microsoft Edge block this red… (read more)

When I go to my church website, www.universalist.org, it automatically redirects to www.webhostking.net. How do I stop this? Both Chrome and Microsoft Edge block this redirect.

Asked by dave_skidmore 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Mouse scroll wheel not working anywhere in V115

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar. The scrollbars are visible, if I cl… (read more)

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar.

The scrollbars are visible, if I click and drag them they work, if I use the up/down arrow keys the window scrolls as expected, it's just the mouse wheel doesn't work. Mouse wheel works in other programs ex firefox.

I disabled smooth scrolling and autoscrolling but the issue persists.

Asked by jake.harris 2 months ago

Answered by sfhowes 2 months ago

  • Solved

Firefox is not asking where to save files

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferenc… (read more)

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferences I have turned on "Always ask you where to save files" under Downloads, and I have set Applications to "Ask whether to open or save files". I have even gone in to about:config and turned off "browser.download.useDownloadDir", but the files are still going directly to my default folder.

Asked by m_dessain 2 months ago

Answered by m_dessain 2 months ago