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My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 3 months ago

Answered by extraordinarycj 3 months ago

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Thunderbird crashes when clicking on link in email. SOLVED by turning off hardware acceleration

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14 When clicking on a link within an email, the system crashes and the monitor display displays ja… (read more)

Thunderbird v31.4.0 Linux Mint Debian Edition 3.1.2-amd64 Cinnamon 2.0.14

When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.

Same results running in Safe Mode.

Any ideas?

Asked by gppixelworks 8 years ago

Answered by Matt 8 years ago

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Unable to receive email from att.net

Recently I was required to change my password for my att.net account (sbcglobal.net email). After that I cannot receive emails from that account. Thunderbird is able to… (read more)

Recently I was required to change my password for my att.net account (sbcglobal.net email). After that I cannot receive emails from that account. Thunderbird is able to retrieve emails from my google email, but not the att.net account. I keep receiving the attached message.

I have tried resetting the password under "Saved Passwords" without success. I have verified using the same incoming and outgoing server as before. Also tried going back to att.net and changing the password back to the original without success. When I contacted ATT they seemed to indicate that the server settings were correct. I even tried to remove the account and entering it again in Thunderbird.

There is a lot of useful information available that users have submitted, however with my limited understanding the suggestions haven't solved the problem. It seems that the problem is with the account settings within Thunderbird, but can't seem to find it. Any help would be appreciated.

Asked by John 2 years ago

Answered by sfhowes 2 years ago

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tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 2 years ago

Answered by cor-el 2 years ago

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Sent Folder

Why does my Sent messages folder not appear in my Folder pane? My settings are for All folders to be viewed. I'm using Thunderbird version 78 in Windows 10. Thanks for an… (read more)

Why does my Sent messages folder not appear in my Folder pane? My settings are for All folders to be viewed. I'm using Thunderbird version 78 in Windows 10. Thanks for any help.

Asked by mike.wylie 2 years ago

Answered by mike.wylie 2 years ago

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Deleting Messages

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save… (read more)

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save disk space. This just started in the past week. I want my deleted messages to go to the trash folder and I will manage that folder. I can't seem to find anything in settings that lets me disable this option.

Asked by miclev2333 2 years ago

Answered by christ1 2 years ago

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Broswer not displaying mobile site

Hi on the latest version of Firefox for android there is a website which im acessing https://www.thhs.org.uk/ why does it not display the mobile website of the site it sh… (read more)

Hi on the latest version of Firefox for android there is a website which im acessing https://www.thhs.org.uk/ why does it not display the mobile website of the site it shows desktop site I have tried diffrent broswers which it displays the mobile site automatically.

I even tried https://m.thhs.org.uk/ still goes to desktop site for some reason.

Asked by zakirhussain1988 2 years ago

Answered by Paul 2 years ago

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Hate new "tabs"

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly: "What's the point of a 'tab' if there's no tab? Text floating ar… (read more)

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly:

"What's the point of a 'tab' if there's no tab? Text floating around at the top of the page is not a tab."

Asked by JackieFromNabb 1 year ago

Last reply by Chris Ilias 1 year ago

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89.0 update changed theme

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now… (read more)

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

Asked by lee37 1 year ago

Last reply by Chris Ilias 1 year ago

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How do I roll back?

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0. Also your feedback page is down, which is … (read more)

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0.

Also your feedback page is down, which is unfortunate because I'd love to give some.

Asked by josh.carman 1 year ago

Last reply by Chris Ilias 1 year ago

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Firefox home search fake editable inconvinience

Hi, FF 89.0b2 Developer edition now contains a "fake editable" search field at the home page (the sentence contains in the class attribute so I used it here), when one st… (read more)

Hi, FF 89.0b2 Developer edition now contains a "fake editable" search field at the home page (the sentence contains in the class attribute so I used it here), when one start typing in it and the letters appear in the address bar.

For me personally this is partly non-intuitive partly annoying. I never met a scenario in UI of other programs, when typing in one place (where the caret is) show actual letters at another place.

Is this feature is here to stay or are there plans to to make it customizable? I used ff home page search for ages, now I installed a new tab home page extension with manually setting www.google.com in it.

Thanks

Asked by maxerist 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Different ip on security page of my mozilla account

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. A… (read more)

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.

Asked by Bern412 1 year ago

Answered by Paul 1 year ago

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menus too spread out after update to 89 from 82, how to restore?

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra spac… (read more)

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra space between each item. Where I didn't have to scroll before I do now.

How can I change it back to what it was before so the pulldown menus I've tailored with no scrolling required will again work as before.

I have gone back to 82 because of this.

Asked by ff33 1 year ago

Answered by ajohn050 1 year ago

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Can't find tabs or see an opened new tab in 89, and I have over 100 open

My Sessions and Session Boss know I have all my tabs open presently. I can't see the tabs & I can't right click a bookmark and see a 2nd tab open. I had the tabs at t… (read more)

My Sessions and Session Boss know I have all my tabs open presently. I can't see the tabs & I can't right click a bookmark and see a 2nd tab open. I had the tabs at the top and just under the bookmarks bar. Now it is just one long blank bar. I disabled and then re-enabled proton, which is the worst upgrade experience ever. I changed to a simple theme, still no tabs. I downloaded the previous version 88, but it will start a new profile. I just want where I was 2 hours ago. I'll attach an image of the left upper screen with the blank tab bar.

Asked by lepiane 1 year ago

Answered by cor-el 1 year ago

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How to set Tabs below address bar Firefox 89

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this ever… (read more)

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this every so often and I wish they would just have a button to say tabs on top, or tabs below address bar.

Asked by chip4343 1 year ago

Last reply by Chris Ilias 1 year ago

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where is "email link"?

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current pa… (read more)

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current page. Two clicks and I'm editing the email. I don't see the button in this new release. How do I email a link to the current page? Ideally in one or two clicks.

Asked by jordanwouk 1 year ago

Answered by Paul 1 year ago

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tabs missing with new update

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate w… (read more)

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate with keyboard shortcuts, but i don't know how many i have open, what they are, and personally DO NOT like navigating with shortcuts if i don't have to.

why is it necessary to keep messing with tabs? weren't they just fine below the address bar back in the day? How is ruining the user experience worth whatever was even trying to be done here?

image is how my firefox looks right now

Asked by luckytrefoil 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Windows and Tabs

In version 89 running on windows there is no "options" setting in the three bar file. Previously I had things running so that if I opened a new window it came up with my … (read more)

In version 89 running on windows there is no "options" setting in the three bar file. Previously I had things running so that if I opened a new window it came up with my chossen browser (Startpage). Now if I do that it opens a new tab instead of a window and does so in Firefox. So then I try to find "options" but its not there. So I go to settings and it offers me an option to open in tabs instead of new windows. Implication is that the default is a new window. SO I make sure thats not ticked and I close firefox and reopen it. No difference. Then I come at it the other way ie to tell the tab to despay my home page but it wont let me do that either. Choices there are only a blank page or (yes you guessed it) Firefox. All help gratefully recieved.

Asked by dysonm 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Cannot sync data between laptop and Android phone

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices. Now I try to sync my de… (read more)

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices.

Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins.

By the way, i can send a tab from laptop to phone, so they are connected.

I've checked Firefox Sync troubleshooting and tips but none helped.

What shell I do?

Asked by alexsuperdeveloper 1 year ago

Answered by alexsuperdeveloper 1 year ago