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Link not working on Firefox, but is on Chrome and Safari

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option. I have an email with a link to a monthly newsletter, which… (read more)

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by slschwe 5 months ago

Answered by zeroknight 5 months ago

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Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code… (read more)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 2 years ago

Answered by jonzn4SUSE 1 year ago

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Mac Bookmark dialogue box issue

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open an… (read more)

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

Asked by ric9 1 year ago

Answered by ric9 1 year ago

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Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site nee… (read more)

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site needing a password. I have got latest Firefox. I have uninstalled and re-installed. No change. Any ideas please?!



/edit: moved thread from Firefox for iOS (for iPhone./iPad) to Firefox section as Ventura is macOS and not the mobile iOS.

Asked by GarethW 1 year ago

Answered by cor-el 1 year ago

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DELETED THUNDERBIRD APP BY MISTAKE - URGENT (please...)

I use a MacBook Pro v. 10.15.7 (Catalina), and I live in the UK. I am going to upgrade my old MacBook Pro to a MB Air, and my Time Machine has stopped working. While res… (read more)

I use a MacBook Pro v. 10.15.7 (Catalina), and I live in the UK. I am going to upgrade my old MacBook Pro to a MB Air, and my Time Machine has stopped working. While researching a solution I found that perhaps there was not enough space on my HD to 'create a snapshot'. So in the process of deleting stuff in order to make space, I found lots of 'duplicates' in the Apps Storage section of the HD, I thought it was safe to delete them as the 'originals' would still be there (same date, same size). I now know I have been very ignorant/stupid (my dog died a few weeks ago and my mental health hasn't been the same since.) However, I was very mistaken and seem to have deleted a lot of my working apps, the most important of which being Thunderbird, which gathered my 4 different email accounts. I'm not sure what version I had last, as it has disappeared, but I'm pretty sure it would be the latest version. My latest download is 68.2.2 (20.11.19). So I tried to reinstall it, but came across this notification 'You have launched an older version of Thunderbird... Create new profile, or Quit.' I googled this but being a not-very-techy senior lady, I can't make sense of what I should do, my main concern being not to lose all my settings, my emails saved in folders, as well as being able to receive and send. I am sure I saw some reference in the past of a library which would contain the emails, but don't know what to do about this notification. The other problem, of course is that I can't completely rely on Time Machine as my last backup is dated 24.7.23. Thank goodness today is a Sunday as there should be less traffic on my email accounts (I am involved with lots of local activities, including being a community journalist). I would be so grateful if someone could help me navigate this minefield and reinstate my app so it works as closely as it did before. Many thanks in advance for your help and patience.

Asked by Marilou 12 months ago

Answered by david 12 months ago

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export saved logins from Mac Firefox

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. … (read more)

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. 78.15.0esr [64-bit]). This is a very old MacBook Air but Firefox tells me that it (Firefox) is up-to-date.

On this page: Home > Support Forums > Firefox for iOS > exporting printing log in and passwords (https://support.mozilla.org/en-US/questions/1368085#question-reply, I am referred to "Export login data from Firefox" (https://support.mozilla.org/en-US/kb/export-login-data-firefox). But this write-up tells me there is the same export option that doesn't exist.

How do I export this data unencrypted? Any file format would be fine.

Many many thanks, Jeanne


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your Mac uses macOS.

Asked by JeanneR 10 months ago

Answered by Paul 10 months ago

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Supernova spell checker

So, I upgraded to SuperNova and my spell checker no longer works. I removed and re-installed the dictionary extension, someplace I think it shows as installed and active.… (read more)

So, I upgraded to SuperNova and my spell checker no longer works. I removed and re-installed the dictionary extension, someplace I think it shows as installed and active. BUT it does not show my spelling mistakes as I compose an email, and when I go to send the spellchecker popup comes up with blanks. Any thoughts on what/how I can fix this. I "really" need a spellchecker.

Asked by r2varney 10 months ago

Answered by r2varney 10 months ago

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Can't click on any buttons

I've been using Firefox for iOS for several years and know how to use it at a basic level. Just in the last couple of weeks, it doesn't want to open any buttons. That m… (read more)

I've been using Firefox for iOS for several years and know how to use it at a basic level.

Just in the last couple of weeks, it doesn't want to open any buttons. That means if I want to write an email and add an attachment, or I want to post a listing on my Etsy shop and click on 'Add Photos', I click, and nothing happens. Just below this box, in fact, is 'Add images (optional):' and then a button that says 'Browse...'. Nothing happens when I click this button. There's no notification saying pop ups are blocked, just nothing happens.

So I find myself having to close down Firefox and go to Chrome or Safari, over and over again – it's so annoying, because all my passwords are saved on Firefox, so I'm just flicking between them all the time!

Any reasons you can think of? It seems to be up to date? Version is 119.0.1 (64-bit). Thanks!

Asked by ks_francis 8 months ago

Answered by cor-el 8 months ago

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How do I make the "New Bookmark" window bigger

Recently switched to Firefox, and while it's great, I have a HUGE problem with the tiny bookmark window. I went through the process outlined in this old thread, but nothi… (read more)

Recently switched to Firefox, and while it's great, I have a HUGE problem with the tiny bookmark window. I went through the process outlined in this old thread, but nothing changed: https://support.mozilla.org/en-US/questions/1242670#search

Any help is appreciated!

Asked by ipointdesign 6 months ago

Answered by zeroknight 6 months ago

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Gmail never displays in its latest version on Firefox, only in HTML -- for several years now.

I have been unable to use Firefox for Gmail for several years now. I use Chrome instead, because whenever I try it on Firefox, I get the following message: Do you really… (read more)

I have been unable to use Firefox for Gmail for several years now. I use Chrome instead, because whenever I try it on Firefox, I get the following message: Do you really want to use HTML Gmail? You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended). When I click on the box marked Take me to the latest version, absolutely nothing happens. If I click on the box for the HTML version, Gmail appears, but devoid of anything resembling Gmail as we know it now. Much as I want to use Firefox for everything, I can't, because this is a serious limitation. Am I alone with this problem? It has happened on two different laptops (Macbooks).

Asked by rosalucent 11 months ago

Answered by rosalucent 11 months ago