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  • Solved

Thunderbird Talktalk issue

I have received an email from Talktalk explaining that they will be making changes to the system in October and giving different email app settings. I use Thunderbird and… (read more)

I have received an email from Talktalk explaining that they will be making changes to the system in October and giving different email app settings. I use Thunderbird and I made what I think are the recommended changes including changing the incoming mail settings to mail.talktalk.net. I have tried to verify the changes and use Thunderbird but I now find that I can get no further as I am asked to 'Enter your password for 'aparr17@talk.net' on 'mailtalktalk.net' I am subsequently advised that 'Log in to servermail.talktalk.net with user name aparr17 @talktalk.net' failed and asked to enter a new password. Needless to say I can get no further and as I would like to continue to use Thunderbird after Talktalk have made the changes can you advise me how to get further forward with Thunderbird and the changed settings.

Asked by aparr17 4 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Firefox crash regular many time

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e… (read more)

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e217c307-dcdd-48f2-ac6c-d9fe90230117 bp-b06b6c11-ceb1-45da-be27-e2e540230117 bp-6a9d039e-8265-4edc-b285-0da350230117 bp-da80b395-2ba6-455f-9887-87cd40230117 bp-f945b086-6a0a-469b-936b-c23420230117 bp-686f1023-c63a-4879-b168-ff7980230117 bp-76cf5e66-98a5-4e42-ad59-641580230117 bp-a4dbdd3d-c828-49d2-9083-1dc6d0221227 bp-8e940aed-540d-448d-99de-e7f900221227

Asked by Arvind Shah 2 weeks ago

Answered by Arvind Shah 1 day ago

  • Solved

Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (read more)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Asked by sowmik.sengupta 1 month ago

Answered by cor-el 1 month ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 2 months ago

Answered by simonbergi9 2 months ago

  • Solved

"Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii")

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, ot… (read more)

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, others are throwing this kind of message. I wasn't even able to post this mesage from FF but other support.mozilla.org pages are working fine. Tried Troubleshoot mode, same issues.

Below are my Crash Report IDs

bp-d2e8b395-e76f-4f17-a6ce-f74530221123 23.11.2022, 20:28 Wyświetl bp-94f286d3-58ac-462d-9f7d-c62db0221123 23.11.2022, 20:28 Wyświetl bp-a6cd1461-5da3-4ada-82a7-f1f720221123 23.11.2022, 20:28 Wyświetl bp-f09520a5-d22b-4e77-9aaa-4450a0221123 23.11.2022, 20:28 Wyświetl bp-e52ff76f-49da-478a-85c3-188490221123 23.11.2022, 20:28 Wyświetl bp-af0438b5-2dc8-4f9f-9d44-27fc80221123 23.11.2022, 20:28 Wyświetl bp-ccb6f322-08c0-4988-94f2-bbe2a0221123 23.11.2022, 20:28 Wyświetl bp-607ddccf-48a7-4b99-8e60-7a0da0221123 23.11.2022, 20:28 Wyświetl bp-8848042f-78ef-447a-8443-3f1ee0221123 23.11.2022, 20:28 Wyświetl bp-4265b4bd-0886-4cc1-ae99-96ed20221123 23.11.2022, 20:28 Wyświetl bp-377c8550-bc41-4f92-8dbd-f1aa00221123 23.11.2022, 20:28 Wyświetl bp-4993fe49-f020-47ee-9216-4e1190221123 23.11.2022, 20:28 Wyświetl bp-7af51c18-16c9-42e9-8913-5e0b80221123 23.11.2022, 20:28 Wyświetl bp-4e3db8aa-0dcb-4198-8935-029930221123 23.11.2022, 20:28 Wyświetl bp-4252c2fc-217e-4cd0-8efc-cbe6a0221123 23.11.2022, 20:28 Wyświetl bp-3acf0b04-734e-4395-99eb-ed2460221123 23.11.2022, 20:28 Wyświetl bp-76cc428d-b6b5-4da8-b25e-0a4620221123 23.11.2022, 20:28 Wyświetl bp-683c5bb7-1251-49d4-8c3a-ec0420221123 23.11.2022, 20:28 Wyświetl

Asked by zakrzak 2 months ago

Answered by zakrzak 2 months ago

  • Solved

Something is preventing JavaScript from working on your computer.

When I browse carsales.com.au and redbook.com.au I get the error message: We want to make sure it is actually you we are dealing with and not a robot. Please click below… (read more)

When I browse carsales.com.au and redbook.com.au I get the error message:

We want to make sure it is actually you we are dealing with and not a robot.

Please click below to access the site.

Why is this verification required? Something about your browser’s behavior has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 180.150.36.41) as you.

Having problems accessing the site? Contact support.

I have accessed these websites many times previously without problem. Other websites appear ok.

I'm on Windows 10 pc.

Many thanks.

Asked by sniderralph 2 months ago

Answered by sniderralph 2 months ago

  • Solved

Mozilla ThunderBird not responding

1 of my customers are experiencing ThunderBird not responding, very random when it does not respond, Windows 10 Pro 64 Bit I checked that Mozilla ThunderBird is running l… (read more)

1 of my customers are experiencing ThunderBird not responding, very random when it does not respond, Windows 10 Pro 64 Bit I checked that Mozilla ThunderBird is running latest version (x64 en-US) Version 102.3.3 The fixes I have tried are running the setup exe file I have checked email settings are correct Check task manager to see if anything is overloaded such as RAM Memory Check AVG Firewall and allowed ThunderBird Adjusted Windows power management settings to high power plan

Asked by TechStar IT Australia 3 months ago

Answered by TechStar IT Australia 3 months ago

  • Solved

The last firefox update ruined my firefox browser

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until th… (read more)

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Asked by joyce.greer2 5 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Compose window won't move except corner by corner

For the past several TB updates my create new mail windows are stuck on my screen. I cannot move them around unless I inch it along corner by corner. It remembers the las… (read more)

For the past several TB updates my create new mail windows are stuck on my screen. I cannot move them around unless I inch it along corner by corner. It remembers the last position and opens it again there. I used to be able to move around the compose window without a problem. Anyone know what's wrong and how to fix it?

I'm on Mac OS 12.6, TB 102.5.1 (waiting for the Windows 36 bug to be fixed before updating).

Asked by Shemja 5 days ago

Answered by sfhowes 4 days ago

  • Solved

The page isn’t redirecting properly

I've started getting this error message on certain websites (always the same ones): The page isn’t redirecting properly An error occurred during a connection to www.mane… (read more)

I've started getting this error message on certain websites (always the same ones):

The page isn’t redirecting properly

An error occurred during a connection to www.manek.org.uk.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

The same websites still work fine on Firefox mobile, so it's nothing inherent in the sites themselves.

I have only noticed this in the last few days. I had just updated Firefox to version 109 – but it's not specific to one version of Firefox either, as I tried on one of my Macs which hadn't updated yet and is still on version 107, and the issue was replicated exactly the same.

I have tried clearing the cache, restarting Firefox, etc.

Can anyone help me resolve this? Some of these are websites I use quite a lot for my work, and it's frustrating to have to do anything just on my phone.

Asked by Kit Marsden 1 week ago

Answered by cor-el 1 week ago

  • Solved

crashing

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или з… (read more)

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или загрузить сразу же происходит падение. делал очистку и чистую установку удалял все аддоны проверял версии но ничего не помогает.ниже все последние отчеты по падениям bp-5258a840-e170-42ae-a91a-c86ef0230129 29.01.2023, 12:00 bp-9f26789e-7f92-4d89-8146-dd3cd0230123 23.01.2023, 15:18 bp-81b845d2-4422-4bd2-b462-8dbac0230123 23.01.2023, 15:18 bp-0a7f5964-634a-4789-9fb1-2ef520230123 23.01.2023, 15:14 bp-fa242af3-ebfd-4eca-bef7-ab7c50230123 23.01.2023, 15:11 bp-c711a64b-b942-4553-bb83-3d56e0230123 23.01.2023, 15:10 bp-7188edd5-7f6b-4f9f-a8d1-b48c60230123 23.01.2023, 15:08 bp-18a3eb0b-cdb3-4d6c-8363-0b3bc0230122 22.01.2023, 15:28 bp-e11e216a-e119-477f-a856-992350221207 07.12.2022, 13:52 bp-d74be234-27c4-46e1-9410-bac540221201 01.12.2022, 21:37 bp-94c9c72f-d557-4e85-bfba-f4ebe0221129 29.11.2022, 12:30 bp-2a8cf968-a783-4152-a1bd-7cc700221129 29.11.2022, 12:30 bp-a2660331-09a7-4692-907e-cd46b0221031 31.10.2022, 14:01 bp-717a4c22-e957-4046-8bdb-b11320221026 26.10.2022, 12:39 bp-c3f50104-9de4-4e9c-954b-38cbc0221026 26.10.2022, 12:35 bp-83773546-15a6-40a8-af96-ad25d0221024 25.10.2022, 0:23 bp-15aa9834-d969-40db-bcc6-e10340220906 06.09.2022, 10:33 bp-24567997-cde6-4616-a1cc-154470230129 29.01.2023, 18:19 bp-3e56a7e2-b9f0-49bb-bb23-b4c580230129 29.01.2023, 18:19 bp-77aa70d4-a97f-4d9f-ba27-e45910230129 29.01.2023, 18:19 bp-750e9d94-865f-4a29-9533-74d1f0230129 29.01.2023, 18:19 bp-b68c0ceb-159a-478c-a41d-e34390230129 29.01.2023, 18:19 bp-03222548-874f-417a-9551-e2c090230129 29.01.2023, 18:19 bp-42fe9c88-0b31-453d-8af4-2e00c0230129 29.01.2023, 18:19 bp-0bb24d82-e08e-49c2-be8d-043390230129 29.01.2023, 18:19 bp-4fefa779-6f52-4799-ba12-6252f0230129 29.01.2023, 18:19 bp-e7e35422-5ae1-43bf-9307-f0e720230129 29.01.2023, 18:19

Asked by thorny1 1 week ago

Answered by cor-el 1 week ago

  • Solved

Incoming server already exists

I have been using Thunderbird for many years. I have a large number of email accounts added. I recently tried to add another one and received the error message: 'Incoming… (read more)

I have been using Thunderbird for many years. I have a large number of email accounts added. I recently tried to add another one and received the error message: 'Incoming server already exists'. I eventually uninstalled and deleted the whole thing and downloaded another version which I installed. Although I had deleted all mentions of Thunderbird from my computer, it stills comes up with the same message. If I create an account without the password, it will accept it but then doesn't recognise the password, despite the account working on other devices.

Asked by mike597 1 week ago

Answered by david 1 week ago

  • Solved

Login to server outlook.office365.com with username xxxxxxxxxxxxx failed

Recently (~January 25, 2023) in Thunderbird (102.7.0) my outlook.com email (SMTP) stopped working with the error message, "Login to server outlook.office365.com with user… (read more)

Recently (~January 25, 2023) in Thunderbird (102.7.0) my outlook.com email (SMTP) stopped working with the error message, "Login to server outlook.office365.com with username xxxxxxxxxx failed."

  • I see some have suggested changing Authentication method to "OAuth" from "Normal Password" but this has not helped. (Not sure if OAuth is different than OAuth2, but only OAuth2 is an option in Thunderbird)
  • I have tried setting the Authentication to OAuth2 in the outlook.com account => account settings => Edit SMTP server
  • I have tried setting the Authentication to OAuth2 in the outlook.com account => Server Settings
  • In the outlook.com account => Server Settings - Connection security is set to SSL/TLS; Port is 993
  • In the outlook.com account => account settings => Edit SMTP server Connection security is set to SSL/TLS; Port is 465

Asked by lesd1 1 week ago

Answered by sfhowes 1 week ago

  • Solved

TB 102.7.0 on Linux disappears all messages in sent folder

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives m… (read more)

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives me the right number of messages in that folder.

In fact, If I go to ~/.thunderbird/my_profile.default/Mail/pop.gmail-2.com/Sent.sbd/2023 and open that file with whatever text editor, file 2023 contains all messages sent. I have tried repairing that file, then restarting TB to no avail. Is there a workaround ?

-Tx

Asked by Cbhihe 1 week ago

Answered by Cbhihe 1 week ago

  • Solved

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 1 week ago

Answered by mais285 6 days ago

  • Solved

Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle re… (read more)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Asked by francesco.agrusti 1 week ago

Answered by francesco.agrusti 1 week ago