Showing questions tagged: Show all questions
  • Solved

Weird big stripe on top of every webpage

Hello, After installing some random extension (pinned tab whats app or something like that), my firefox starts to act weird. I have big stripe/band on top of barely every… (read more)

Hello,

After installing some random extension (pinned tab whats app or something like that), my firefox starts to act weird. I have big stripe/band on top of barely every website I use (as seen on attached screenshots).

I uninstalled the extension right away but it doesn't fix the issue. So I uninstalled entirely firefox, deleted what I found as my use profile folder, made a fresh install, but the issue is still here.

It disappear in troubleshooting mode, but in normal mode even with no extension the bug is still here.

When displaying developer tools, the page is now totally blank on some site, normal on others.

I'm on Elementary Os 5.1 (ubuntu 18.04).

Many thanks in advance for your help !

Benoît

Asked by Benoît_71 1 week ago

Answered by Joost Kremers 6 days ago

  • Solved

Secure Connection Failed on every single website

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, moz… (read more)

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, mozilla.org works fine.) Try Again never works, and Advanced - Accept risk works sometimes, but not always and if I close Firefox app and re-open it's back to the error page. I can't believe this is a common problem, so there must be something about my phone that's causing this. Android 11. Happens whether or not WiFi is enabled. What could it be?

Asked by don.wingate 2 months ago

Answered by Seburo 2 months ago

  • Locked

thunderbird freezing constantly (win10)

for the last 4 months i can not open Thunderbird without it freezing constantly. i have everything else closed it is updated i even reinstalled it nothing helps. how do… (read more)

for the last 4 months i can not open Thunderbird without it freezing constantly. i have everything else closed it is updated i even reinstalled it nothing helps. how do i make this stop?

Asked by hikarumoon2001 2 months ago

Last reply by Wayne Mery 6 days ago

  • Solved

WidevineCdm crash

Hi I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play I have refreshed Firefox and restarted… (read more)

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Asked by stefan.bagg 1 month ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 month ago

  • Solved

Problems with Plusnet incoming mail server since upgrade to TB ver 78.10.0

I use Thunderbird to connect to my ISP ( Plusnet ) and since the upgrade to TB ver 78.10.0 a couple of days ago, when prompted, I have been unable to connect properly to… (read more)

I use Thunderbird to connect to my ISP ( Plusnet ) and since the upgrade to TB ver 78.10.0 a couple of days ago, when prompted, I have been unable to connect properly to the incoming mail server at Plusnet, mail.plus.net. TB says it is connected to the server, but I never get the password prompt, and eventually it times out and I am unable to read or download my emails through TB. I am using POPmail on Port 110 on mail.plus.net with no security set. I connect to the outgoing mail server fine and I can send emails from the laptop (running latest version of Windows 10). I have talked to Plusnet, and they have not been able to identify anything at their end. Are there any TB issues that you are aware of that could be causing this. My email is john@johnwelch.plus.net.

Regards John

Asked by john589 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

Mozilla Thunderbird error message XUL Runner

Hi, Went to check my e-mails this morning and got the following error message, (See attached): XULRunner Error: Platform Version '78.10.1' is not compatible with minvers… (read more)

Hi,

Went to check my e-mails this morning and got the following error message, (See attached):

XULRunner

Error: Platform Version '78.10.1' is not compatible with

minversion >= '78.10.0' maxversion <= '78.10.0'

How do I resolve this without losing data?

Regards,

Neil Harland

Asked by cct667 1 month ago

Answered by catriona1 1 week ago

  • Solved

Many of My Thunderbird Folder Suddenly Disappeared

A whole bunch of my folders, which I have created and maintained carefully over many years, suddenly disappeared, creating a real problem. I searched for answers from the… (read more)

A whole bunch of my folders, which I have created and maintained carefully over many years, suddenly disappeared, creating a real problem. I searched for answers from the community postings but found nothing that worked (what I found was years old, so maybe that's the problem).

I am running Thunderbird 78.10.2 on an HP 24-g020 computer using Windows 10 Home version 20H2 OS build 19042.985. Nothing like this ever has happened before in the many years I have used Thunderbird.

How can these be made to reappear? I certainly did not delete them (they also are not in "Deleted," which is the first place I looked).

The only thing I did that might have something to do with this was to get the add-on "Manually Sort Folders," which I used once to sort some folders. This was maybe two weeks ago. The folders that have disappeared were still there afterwards and turned up missing only now.

Thank you.

Asked by Arvidd 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Thunderbird "Send Message Error"

I've made no changes to any Thunderbird settings. With the current version, [78.11.0] — also, the previous version [78.10.2] — I occasionally receive these error messages… (read more)

I've made no changes to any Thunderbird settings. With the current version, [78.11.0] — also, the previous version [78.10.2] — I occasionally receive these error messages when I attempt to send a message: the server can't / won't accept an encrypted password.

Send Message Error

Sending of the message failed.

An error occurred while sending mail: Outgoing server (SMTP) smtpauth.earthlink.net is unknown. The server may be incorrectly configured. Please verify that your Outgoing server (SMTP) settings are correct and try again

also

Sending of the message failed.

The Outgoing server (SMTP) smtpauth.earthlink.net does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)' to 'Password, transmitted insecurely'. If it used to work but now doesn't, you may be susceptible to getting your password stolen.

Saving the message (as a draft), closing Thunderbird, re-opening Thunderbird and again attempting to send the message succeeds. This happens randomly, which is to say: it's not an anomaly but I can't reliably reproduce the error.

Asked by redbike9 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

Disable automatic recovery

After a crash, or even after shutting down the computer without closing all Firefox windows, Firefox will restore all the windows and tabs from the last session on restar… (read more)

After a crash, or even after shutting down the computer without closing all Firefox windows, Firefox will restore all the windows and tabs from the last session on restarting Firefox.

There can be many reasons why this may not be preferred behaviour for many users: Sometimes Firefox or the computer crashes because too many windows and tabs are open (and other applications running), killing Firefox may be a measure against malicious pages trying to hijack the browser, discarded pages after shutdown do not need to be restored, ...

So is there a way to make Firefox immediately ask whether to restore the session, like it already does after the second crash? This should actually be an option in the settings.

Asked by lukasmaes 1 week ago

Answered by lukasmaes 5 days ago

  • Solved

Firefox freezes upon dragging a tab to my second monitor

Today I switched from Chrome to Firefox. Since I have two monitors one common thing I do is opening a new tab and then dragging it (the tab not the window) to my second m… (read more)

Today I switched from Chrome to Firefox. Since I have two monitors one common thing I do is opening a new tab and then dragging it (the tab not the window) to my second monitor. But when I do this firefox freezes and the only I can do is stopping firefox via Tasmanager and starting it again. I also tried it in debug mode and the same thing happened. I can replicate 100% of the time.

Asked by elijas5821 1 week ago

Answered by elijas5821 1 week ago

  • Solved

Accidentally deleted account and achived emails

Like many people recently, I was having difficulty connecting to my ATT account. That has been solved--thank you! But while struggling with it, I thought that if I del… (read more)

Like many people recently, I was having difficulty connecting to my ATT account. That has been solved--thank you! But while struggling with it, I thought that if I deleted my account on TB and recreated, it would help. It didn't, and now it appears that I have l;ost all my saved and archived email. Is there any way I can restore it? I have not emptied my computer's recycle bin yet.

Asked by faze62 1 week ago

Answered by Toad-Hall 6 days ago

  • Solved

Bank Website Login Fails after Firefox Update.

After allowing the latest version of Firefox to update (89.0) I can no longer access my bank's website. Any suggestions on how to fix this problem would be appreciated. … (read more)

After allowing the latest version of Firefox to update (89.0) I can no longer access my bank's website. Any suggestions on how to fix this problem would be appreciated.

BTW, I did not like the new theme offered so I changed browser.proton.contextmenus, doorhangers, modals, and places-tooltip to false. Not sure if this would cause a problem and I will set them back to true and test.

Oops! Nevermind!

After writing the above sentence about changing the proton settings, I went back to verify what I had done and found that I had left the browser.proton.places-tooltip set to 'True'. I switched it to false. Now all browser. proton settings are false and access to the bank website functions again.

Asked by aitona 1 week ago

Answered by Felipe 1 week ago

  • Solved

Context menus don't disappear if I click on the page

I noticed an issue since I updated to Firefox 89. Usually, when I right-click anywhere on the page to bring up a context menu and then decide I don't want to use any of t… (read more)

I noticed an issue since I updated to Firefox 89. Usually, when I right-click anywhere on the page to bring up a context menu and then decide I don't want to use any of the options on it, I can click on the page and the context menu disappears. Now, though, they don't go away unless I hit escape. I tried Firefox with the proton options enabled and disabled and in safe mode and regular mode and without any css personalization and it is the same regardless. Is this a bug? I'm on Windows 10 laptop.

Asked by Lisi 1 week ago

Answered by jscher2000 1 week ago

  • Solved

VCRRUNTIME140_1.dll

I got new computer and keep getting an error message that says, "The code execution cannot proceed because VCRRUNTIME140_1.dll was not found. Reinstalling the program ma… (read more)

I got new computer and keep getting an error message that says, "The code execution cannot proceed because VCRRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." I have reinstalled multiple times and keep getting the same message. Any advice on how to fix this would be greatly appreciated.

Asked by Bob 1 week ago

Answered by jscher2000 1 week ago

  • Locked

facing issues while browsing

I have been encountering this problem for a long time. When i click on any website (especially in the corners and the sides of the website) this error pops up and then it… (read more)

I have been encountering this problem for a long time. When i click on any website (especially in the corners and the sides of the website) this error pops up and then it takes few more click to open the link. I have also posted about this problem in the community forum I thought it will be fixed in the next update but the problem remains the same after updating. Please fix this problem.

Asked by mohanjeetendra1 1 week ago

Last reply by Seburo 6 days ago

  • Solved

Firefox tabs do not respond

Hello I have almost 10 tabs opened. I tried to refresh one of them but didn`t respond. Then I tried another one but didn`t respond either. So I closed Firefox and reopen… (read more)

Hello I have almost 10 tabs opened. I tried to refresh one of them but didn`t respond. Then I tried another one but didn`t respond either. So I closed Firefox and reopend it. A popup appeared for some seconds with the warning that there is a missing dll and may be a reinstall could fix the problem. I did so (without unistalling Firefox) but still the problem remains. Every time I open Firefox, all tabs appear, but the address bar is blank in all of them and back-forward and refresh tabs are grey. Any Help please? Thank you.

Asked by maria2953gr 6 days ago

Answered by TyDraniu 6 days ago

  • Solved

typing in search engine box goes to address bar

Whenever I try to type into duckduckgo serach box my address bar pops up and it goes into that instead of the search engine search box. I have tried to change search from… (read more)

Whenever I try to type into duckduckgo serach box my address bar pops up and it goes into that instead of the search engine search box. I have tried to change search from address bar to search box in settings yet it still happens. Started with 89 build.

Asked by lovs2build 6 days ago

Answered by lovs2build 6 days ago

  • Solved

BUG!!!! Firefox doesn't acknowledge the URL "http://fritz.box"

Hello community, I had some problems with my internet connection. Youtube streams changed frequently their video quality. So I wanted to look up my downstream. To do that… (read more)

Hello community,

I had some problems with my internet connection. Youtube streams changed frequently their video quality. So I wanted to look up my downstream. To do that I have look into my browser and type the URL "http://fritz.box" into it.

The message I got was that this is not possible anymore (uploaded pic). I had to do it with Google Chrome. That's a disgrace for Mozilla.

I hope it will be possible soon again to surf into my router UI.


Sincerely yours

Mario

Asked by Maikel22 5 days ago

Answered by Maikel22 4 days ago

  • Solved

firefox crashed every i trying to upload something with browse button

why every time I upload a file, firefox crashes. I've tried running the troubleshooting the problem is still there, my firefox version is up-to-date this is my report ID … (read more)

why every time I upload a file, firefox crashes. I've tried running the troubleshooting the problem is still there, my firefox version is up-to-date

this is my report ID : bp-9b2952cf-32f7-4838-b8ee-139b80210611 bp-2d34c8d9-aa8b-4204-89ca-ea6e60210611

Asked by Rahmat Prayogo 5 days ago

Answered by FredMcD 5 days ago