• Solved
  • Archived

Firefox Icon on second laptop

I have a MacBook Air, and recently purchased a second, to replace an old desktop. Now, on my MacBook a second firefox icon, with a gray square appears whenever my wife is… (read more)

I have a MacBook Air, and recently purchased a second, to replace an old desktop. Now, on my MacBook a second firefox icon, with a gray square appears whenever my wife is using the new MacBook, even if Firefox is not running on her computer. If I click on the new icon, it takes me directly to whatever site she is browsing in Safari.

Obviously something is being shared, but I've tried unsyncing different things, and it still happens. Is there any way to stop this?

Attached is a screen shot. Thanks

Asked by sunbatt50 1 year ago

Answered by Chris Ilias 1 year ago

  • Solved
  • Archived

YouTube comment replies not loading

This applies in Firefox and not the YouTube app. When I press SHOW MORE REPLIES, no replies appear. Also happens when pressing SHOW MORE COMMENTS after that. Also, the F… (read more)

This applies in Firefox and not the YouTube app. When I press SHOW MORE REPLIES, no replies appear. Also happens when pressing SHOW MORE COMMENTS after that.

Also, the Find in Page feature does not direct me to comments containing the word/phrase in question.

Asked by Carl O 1 year ago

Answered by Taimur Ahmad 1 year ago

  • Solved
  • Archived

Bookmarks stopped syncing

I refreshed Firefox on my Mac laptop. Shortly afterwards I noticed that the bookmarks stopped syncing between my laptop and desktop Macs. Both computers are signed in to … (read more)

I refreshed Firefox on my Mac laptop. Shortly afterwards I noticed that the bookmarks stopped syncing between my laptop and desktop Macs. Both computers are signed in to my account with syncing on and I have tried the "Sync Now" prompt several times. Any suggestions for somebody with very little computer skills? Thanks.

Asked by lcdanchik 1 year ago

Answered by RageE1der 1 year ago

  • Solved
  • Archived

Firefox changed language to Finnish

Hello, Recently Firefox on my iPhone changed language to Finnish And I have no idea how to change it back to English. I don’t understand that language or never were in … (read more)

Hello,


Recently Firefox on my iPhone changed language to Finnish And I have no idea how to change it back to English. I don’t understand that language or never were in Finland so idk what should I press. Based on firefox faq regarding language change it should be in my iPhone General settings but when I checked it’s set to English in settings. I tried killed the firefox by swipe up and reboot the iPhone but no luck.. any ideas?

Asked by GoalTV 1 year ago

Answered by GoalTV 1 year ago

  • Solved
  • Archived

Unable to sign in on hilton hotels website

I have tried to log into the website, Hilton.com <sign in>. It keeps refusing sign ins, and I requested over 7 times to sign in even with new passwords. But I get i… (read more)

I have tried to log into the website, Hilton.com <sign in>. It keeps refusing sign ins, and I requested over 7 times to sign in even with new passwords. But I get in using Safari, what gives?

Asked by MarkandRose 1 year ago

Answered by Kiki 1 year ago

  • Locked
  • Archived

Back button returns me to the top of the page, not where I left off

The back button returns me to the top of the page instead of where I left off when using my iPhone. It’s annoying to have to keep scrolling down and waiting for more of t… (read more)

The back button returns me to the top of the page instead of where I left off when using my iPhone. It’s annoying to have to keep scrolling down and waiting for more of the page to load to find where I left off. Any idea how to fix this? Chrome also does this. Shopping on sites like Nordstrom Rack becomes so frustrating.

Asked by lisa.rambarran 1 year ago

Last reply by Kiki 1 year ago

  • Solved
  • Archived

Firefox 88 on Macbook Air M1

Hi. I have a new Macbook Air 13.3 M1 laptop and have installed the latest version of Firefox (88). Everytime I restart Firefox I get the Welcome tab and questions like … (read more)

Hi. I have a new Macbook Air 13.3 M1 laptop and have installed the latest version of Firefox (88). Everytime I restart Firefox I get the Welcome tab and questions like from a fresh install (i.e. want to make it default, import bookmarks, etc). With each Firefox restart, all my imported bookmarks disappear. Also although Firefox was set as default browser and it shows as default under preferences, opening a link outside of Firefox will start Safari not Firefox. Any suggestions on how I should deal with this? Thanks.

Asked by ghostly5 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

no firefox option in notification center; can't enable push notificaitons

hi all. i'm trying to turn on push notifications for firefox in hopes that it will solve the issue of me not being able to send tabs to my phone (says 'sent' on my comput… (read more)

hi all. i'm trying to turn on push notifications for firefox in hopes that it will solve the issue of me not being able to send tabs to my phone (says 'sent' on my computer but tab never arrives). one main fix i've seen for this is to make sure push notifications are enabled. however there is seemingly no where on my phone to enable this!!!

firefox instructions say "go to notification center in settings app and scroll down to firefox. however there is no firefox in my notification center. (screen shot of the apps notification center in alphabetical order showing no 'firefox') i've also tried looking in the in app settings, and the firefox settings in the settings app; no notification options in eithr of those places.

no idea how this could be! or how to remedy. any thoughts? thanks!

Asked by abritelight 1 year ago

Answered by Kiki 1 year ago

  • Solved
  • Archived

google tracking

I do not use google for a search engine. I have strict selected for tracking on IOS. How can I stop tracking for google other than clearing data every time I am on-line. … (read more)

I do not use google for a search engine. I have strict selected for tracking on IOS. How can I stop tracking for google other than clearing data every time I am on-line. I am really wanting to know best solutions for privacy. If anyone has a suggestion other than what I am doing I would appreciate you in put. Thank you

Asked by rae7731 1 year ago

Answered by Ravyn 1 year ago

  • Locked
  • Archived

Cmd +T opens two tabs when it should only open one.

This problem is fairly old, yet it doesn’t seem to have been addressed. I’m just bringing it up again to see if anyone from Mozilla has any insights on how that bug might… (read more)

This problem is fairly old, yet it doesn’t seem to have been addressed. I’m just bringing it up again to see if anyone from Mozilla has any insights on how that bug might be fixed.

It is clearly a bug as it has happened to a number of people on all Apple devices for well over a year. I’m afraid restarts, data clearing, etc. are not the answers.

Asked by spamiam7 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Locked
  • Archived

duo moblie

Due to the error of operation, I took a step back by mistake. Now I log in again, but he didn't give me a push option and asked me for passby codes. I couldn't receive th… (read more)

Due to the error of operation, I took a step back by mistake. Now I log in again, but he didn't give me a push option and asked me for passby codes. I couldn't receive the password, so I couldn't register with Duo Moblie and open the school website

Asked by 2087836474 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

duo moblie

Due to the error of operation, I took a step back by mistake. Now I log in again, but he didn't give me a push option and asked me for passby codes. I couldn't receive th… (read more)

Due to the error of operation, I took a step back by mistake. Now I log in again, but he didn't give me a push option and asked me for passby codes. I couldn't receive the password, so I couldn't register with Duo Moblie and open the school website

Asked by 2087836474 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Start On Homepage - Firefox iOS 37

When I close Firefox and go back in to it, I am presented with a new Home Tab now. This is very bad experience for me. What a productivity killer. I want to go back to my… (read more)

When I close Firefox and go back in to it, I am presented with a new Home Tab now. This is very bad experience for me. What a productivity killer. I want to go back to my last active tab.

Need a “Startup Tab” option for “Where I left off” or “Specific URL” or “New Home Tab”.

This is horrible. Trying to remember not to close Firefox now, but I am careful… quite addicted… to always closing Apps since Apple lies about battery consumption, and I don’t want “background” apps spying on me in anyway.

Asked by jay+FIREFOX 1 year ago

Answered by Binky 1 year ago

  • Solved
  • Archived

New Tab Created when Opening App

I recently noticed that when I fully close the Firefox app and open it up again, a new blank tab is created, instead of opening up to the tab I was on prior to closing th… (read more)

I recently noticed that when I fully close the Firefox app and open it up again, a new blank tab is created, instead of opening up to the tab I was on prior to closing the app.

Not a major issue but slightly annoying, having to close a new blank tab whenever I open the app. Thanks!

Asked by micah.tk 1 year ago

Answered by Binky 1 year ago