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Cannot add an email account

Thunderbird quit receiving emails, so I tried uninstalling and reinstalling Thunderbird. After the new Thunderbird install, it will not allow me to setup a new email acco… (read more)

Thunderbird quit receiving emails, so I tried uninstalling and reinstalling Thunderbird. After the new Thunderbird install, it will not allow me to setup a new email account. After config, it gives me a "cannot find email info on server", and doesn't allow me to setup the email account. I can "force" a setup by clicking on the Advanced Config button, but that email setup will only send emails, and not receive email, or setup any more Folders beyond the Inbox folder.

Asked by mrvordo 4 months ago

Answered by mrvordo 4 months ago

  • Solved

Getti/ng Mozilla VPN on second tablet

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happene… (read more)

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happened earlier this week. I am trying to use it on my tablet. Help says go to this link (vpn.etc) , login to your account and then download VPN. Sounds good but it doesn't happen - instead I'm asked to start a subscription and give my card details and agree to a second lot of charges. I don't think it's a confidence trick but it could be. I signed up for Mozilla VPN on the understanding that I could use it on 5 devices or profiles. Hope you can sort me out, thanks.

Asked by peterjralph1 1 month ago

Answered by jzapata1 1 month ago

  • Solved

Install FF to another drive.

I wish to re-install Mozilla Firefox to my D: drive and remove it from my C: drive. Can you help me with this please? I need this in English please, I am English but I l… (read more)

I wish to re-install Mozilla Firefox to my D: drive and remove it from my C: drive. Can you help me with this please?

I need this in English please, I am English but I live in France where the default is to French, naturally.

Thank you and have a nice day

Asked by Dancing_Cat 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Opening Files Automatically

Hi, When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks… (read more)

Hi,

When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks me this every single time for the same file types.

Do I have any recourse?

Thank you.

Asked by mills886 4 days ago

Answered by jscher2000 3 days ago

  • Solved

Thunderbird and hotmail account

Thunderbird has stopped displaying messages downloaded from my hotmail.com account. I can click on download messages and it states that it has downloaded 'x' number of me… (read more)

Thunderbird has stopped displaying messages downloaded from my hotmail.com account. I can click on download messages and it states that it has downloaded 'x' number of messages but they don't display. I can see all messages if I log into my outlook.com account but I want to know how I can get these message to display in Thunderbird. This is something that has just 'happened'. Its generally worked fine for years. Any solutions gratefully received. Thanks

Asked by balers 4 days ago

Answered by sfhowes 3 days ago

  • Solved

Trouble migrating email from local Thunderbird folder to linked Gmail account

Short version: I have a local folder on my Thunderbird account containing almost 12,000 messages imported into it from a .mbox file generated using Google Takeout. I've l… (read more)

Short version: I have a local folder on my Thunderbird account containing almost 12,000 messages imported into it from a .mbox file generated using Google Takeout. I've linked a new G-Suite account to this Thunderbird account and want to import these 12,000 messages into my new G-Suite inbox. Every time I try, about 245 will import and then it stops and will not advance past that.

More detail: My personal Gmail account was checking and sending mail for my work account, which was set up on a web hosting server. Because of issues with that web hosting server, I decided to upgrade to GSuite. Because I had about five years of work emails in my personal Gmail account (almost 12,000) and often refer back to them, I wanted to get those emails into my new GSuite server. I sorted them all into a label I named "Work" and used Google Takeout to export them into an .mbox file. I then downloaded and installed Thunderbird, uploaded that .mbox file into a local folder in my Thunderbird account and configured Thunderbird to import/export to my work email address on the GSuite server. That all seems to be working fine, but every time I try to import the contents of the local Thunderbird folder containing my 12k work emails into my work email address that's connected to Thunderbird, it only moves about 245 of them.

Any thoughts on what I could try are so appreciated. Thank you!

Asked by susieseidelman 3 days ago

Answered by sfhowes 3 days ago

  • Solved

How can I disable automatic updates in FF78esr ?

I have a virtual w10x64 machine which I need to play old flash content on a specific (trusted) website which is the only one allowed in mms.cfg and which does not use htt… (read more)

I have a virtual w10x64 machine which I need to play old flash content on a specific (trusted) website which is the only one allowed in mms.cfg and which does not use https. With the latest update to 78.9 FF does not open the flash content and the pages anymore. So I reverted to 78.8 but the auto-update always intercepts.

How can I disable the auto-updates for good? Is there possibly a policy for this?

I think the FF programmers need better imagination on specific scenarios before they impose so called "security features" on the users and break their processes.

Asked by ffsync5 2 days ago

Answered by ffsync5 2 days ago

  • Solved

Firefox Developer edition on ubuntu asking to reinstall the package on every update

I downloaded firefox developer edition from: https://www.mozilla.org/en-US/firefox/developer/ But almost every 5-6 days it shows a prompt saying firefox have an update, d… (read more)

I downloaded firefox developer edition from: https://www.mozilla.org/en-US/firefox/developer/ But almost every 5-6 days it shows a prompt saying firefox have an update, download it from website we will help you install it. It's inefficient and time consuming to manually download and setup firefox after every update.

Asked by yashrathicricket 2 days ago

Answered by cor-el 2 days ago

  • Solved

With YOUR "collective" HELP, I was able to recover my BOOKMARKS, but now, FIREFOX ...

Firefox is making itself a "pain..." again. It is now unhappy I am using an OLD PROFILE and wants me to use/go to a new one. Your advice? Of course I hesitate as going t… (read more)

Firefox is making itself a "pain..." again. It is now unhappy I am using an OLD PROFILE and wants me to use/go to a new one.

Your advice? Of course I hesitate as going to rel 87.0 got me into this trouble in the first place by losing EVERYTHING and forcing me to create a new profile, while "hiding" everything and started me from scratch. So now again, "I hesitate". I am almost 84 yo and I cant keep trying to recover FIREFOX bookmarks, add-ons...history.. keeps losing with every release.

Your advice? TRY to get at least, the bookmarks I recovered to a "new" profile or ignore FIREFOX and keep using my old working profile? Anyone find a way to "recover" lost ONETAB URL's?

Asked by jagman55 2 days ago

Answered by jscher2000 1 day ago

  • Solved

How delete all traces of Thunderbird so I can install afresh?

When I install Thunderbird and try to run it, I get a message that the profile is missing. Thunderbird will not then start up so I can fix the problem. (I would like to i… (read more)

When I install Thunderbird and try to run it, I get a message that the profile is missing. Thunderbird will not then start up so I can fix the problem. (I would like to install a copy of my profile from another, very similar, computer but need Thunderbird to start up in order to do so - but it will not start.) So how please can I expunge all traces of Thunderbird (Application, profiles and any other registry etc entries) such that I can then do a clean new installation?

Asked by Barrie Avis 1 day ago

Answered by Barrie Avis 1 day ago

  • Solved

Problems downloading Firefox Browser

I downloaded the Firefox browser and ran the program. The homepage does not bring me to the New Tab page, but instead keeps bringing me to the page to download the brows… (read more)

I downloaded the Firefox browser and ran the program. The homepage does not bring me to the New Tab page, but instead keeps bringing me to the page to download the browser. I've done it more than 6 times and still get the same result.

Asked by tmurrayeast10th 1 day ago

Answered by tmurrayeast10th 1 day ago

  • Solved

Transferring Firefox to another computer

Either I'm a dork or the instructions that I have found are not very clear. I have been trying for several days to transfer my settings from my desktop to a new laptop. … (read more)

Either I'm a dork or the instructions that I have found are not very clear. I have been trying for several days to transfer my settings from my desktop to a new laptop. I have gone to the %appdata%\mozilla\firefox\profiles page until I'm blue in the face. I transferred a directory called "m80s2e9e.default" from the profiles directory on the desktop to the %appdata%\mozilla\firefox\profiles directory on the laptop but keep getting "Firefox profile cannot be loaded" error. What am I doing wrong? Thanks, Dale Webb

Asked by Dale 16 hours ago

Answered by cor-el 14 hours ago

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  • Archived

how do i go back to the older version of firefox? 17.0 has lost all my tabs, i want my tabs back.

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous ver… (read more)

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous version of firefox...i now have the new 17.0 and not happy i lost all my info and settings

Asked by foaling 8 years ago

Answered by desertvoice 8 years ago

  • Solved
  • Archived

Norton 360 Login Assistant does not work with Firefox 17

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and passw… (read more)

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and password fields. It worked very well and did all the right things when I was using Firefox 16. There is probably a quick fix but in the meantime I have had to revert to version 16. Looking forward to the problem being resolved.

Asked by southernhydro 8 years ago

Answered by the-edmeister 8 years ago

  • Solved
  • Archived

Why is the Motorola Admiral, which meets the requirements, not supported?

Unless I'm mistaken it has a resolution of 640x480, Qualcomm Snapdragon S2 MSM8655/1.2 GHz Scorpion which I believe uses ARMv7, Android OS v2.3.5, and 512 MB of RAM whi… (read more)

Unless I'm mistaken it has a resolution of 640x480, Qualcomm Snapdragon S2 MSM8655/1.2 GHz Scorpion which I believe uses ARMv7, Android OS v2.3.5, and 512 MB of RAM which seem to meet the requirements listed. Still listed as not compatible in the Play Store so it requires manual apk installation if you want to use it. Haven't had any issues with it and am looking into what causes the incompatibility.

Asked by dnick1 8 years ago

Answered by James 8 years ago