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  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Scroll Bar too Thin

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I ha… (read more)

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I have tried the About.config route...and that hasn't worked . Tried several times....so not sure what I can do to increase the width of the scroll bar. HELP! Thank you for any assistance.

Larry

Asked by lehcardinal 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Google Drive file details error

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also … (read more)

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Asked by happysurf 1 month ago

Last reply by cor-el 1 day ago

Extension button

I totally appreciate Firefox! but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very … (read more)

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

Asked by Izumikek 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox closes Yahoo email tab after I print PDF attachment

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, afte… (read more)

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Asked by jjbeng 5 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Syncing Firefox on 2 laptops

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other lap… (read more)

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other laptop?

Asked by davidob1996 4 months ago

Last reply by cor-el 4 months ago

Uninstall firefox not working

Hello, Uninstall for Firefox does not work. When I try to uninstall a "refresh" window opens. I do not want to refresh, just uninstall. Whatever process I try yields t… (read more)

Hello,

Uninstall for Firefox does not work. 

When I try to uninstall a "refresh" window opens.

I do not want to refresh, just uninstall.

Whatever process I try yields the same result.

Thank you Ben

Asked by benzsj 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

roboform lower toolbox

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggesti… (read more)

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.

Asked by willowcamp 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

new tabs

I just installed Firefox on a new computer and am having lots of issues w/set-up. I found the place in settings that lets you chose the home page and how new tabs are dis… (read more)

I just installed Firefox on a new computer and am having lots of issues w/set-up. I found the place in settings that lets you chose the home page and how new tabs are displayed, but the only options for new tabs seem to be Mozilla's default and blank page. For now I've set it to blank page but I'm trying to find a way that any new tab I open defaults to google. Thank you for your help.

Asked by Phalgal 3 months ago

Last reply by Terry 3 months ago

Pop up blocker

I have been a user of a particular website for awhile now. it is thingiverse.com . This website continually tells me that I need to disable my pop-up blocker in order … (read more)

I have been a user of a particular website for awhile now. it is thingiverse.com . This website continually tells me that I need to disable my pop-up blocker in order to download a file from their website. 1. I DO want to download from their site. 2. I have not got the pop up blocker enabled on firefox 3. I do not have another pop up blocker enabled on my computer. 4. If I use a Microsoft Edge to get on the web, I can download from that website. 5. I have tried to actually enable pop up blockers on firefox and then say the pop ups are fine on thingiverse.com and that doesnt work either

6. I don't want to use a different browser to go on that website but can't figure out what to do.

Please offer any kind of insight you may have.

Thanks so much.

Asked by tlatchaw01 3 months ago

Last reply by Terry 3 months ago

  • Solved

Using 1Password 8 with the latest Firefox browser Version 106.0.1 (64 bits)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a su… (read more)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a sudden my 1Password manager stopped filling in my usernames and passwords for me into my logins. How do I get this functionality back so my 1Password manager works with Firefox again? Is there some setting that I failed to update in Firefox? Thanks. MR

Asked by MJR3 3 months ago

Answered by MJR3 3 months ago

  • Solved

Request for a "Link to Highlight" feature like from Chromium based browsers

Is it possible to request a feature for Firefox called "Link to Highlight"? Chromium based browsers have a feature where you can make a selection of text on a webpage and… (read more)

Is it possible to request a feature for Firefox called "Link to Highlight"?

Chromium based browsers have a feature where you can make a selection of text on a webpage and in the right click context menu select: "Copy link to highlight", which copies a link to the webpage, with an appended selection like so: "#:~:text=Steps%20to%20reproduce%20the%20issue%3A". Then when the link is clicked, the Chromium based browser would scroll down to the match of the text, flash a colour to show where it is, and tint the text with a subtle highlight. The text in this example would then be "Steps to reproduce the issue.". This helps in my workflow when using a browser, so this feature would make me super happy.

Asked by Christoffer Kragh Pedersen 3 months ago

Answered by Balázs Meskó 3 months ago

Firefox not saving settings

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a speci… (read more)

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a specific site, and save the setting, it will be gone whenever I close and restart Firefox.

Also, bookmarks are not saved - apparently somewhat randomly.

I currently have Firefox 160.0.6 64 bit. However, this has been going on with the last several versions of Firefox.

I have uninstalled Firefox, discarded the folder containing my profile, then reinstalled Firefox. But the problem still exists.

Asked by gawhitemt 2 months ago

Last reply by techguy150 2 months ago