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Incoming emails stoppped coming

I have Thunderbird with the same email box on my computer, laptop (both Windows 11) and mobile phone. Starting this morning, any new messages stopped coming to the laptop… (read more)

I have Thunderbird with the same email box on my computer, laptop (both Windows 11) and mobile phone. Starting this morning, any new messages stopped coming to the laptop and computer, only to my Android mobile phone. I have checked all the email settings but there is nothing wrong

Send/Receive email not Working

On my PC Thunderbirds sending/receiving mail says the mail server refused my connection. My laptop works fine. I have duplicated my laptops in/out specifications onto… (read more)

On my PC Thunderbirds sending/receiving mail says the mail server refused my connection. My laptop works fine. I have duplicated my laptops in/out specifications onto the PC but still nothing works. Spectrum says everything on their end is fine but can't vouch for roadrunner who is the rr in my mail address of ca.rr.com. All this started about 4 days ago. Any ideas on what to try next? Thanks.

Asked by Mike9259 2 weeks ago

Last reply by JL Dobson 3 days ago

Outgoing email not working

When I try to send an email I get the following message... Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match… (read more)

When I try to send an email I get the following message...


Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match the server’s certificate. The configuration related to smtp.accountsupport.com must be corrected.

How do I fix this error?

Asked by info13216 3 months ago

Last reply by christ1 2 months ago

Email is not working for entire company - "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." CAUSE: blue host problem?

My company uses your email software and everyones email is not working. For example, my email (madison.l@valleyhha.com) does not allow me to send messages without an erro… (read more)

My company uses your email software and everyones email is not working. For example, my email (madison.l@valleyhha.com) does not allow me to send messages without an error popping up (Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-madison.l@valleyhha.com.)

This goes for my entire staff of 20 people. Same error, also all my unread messaged in my inbox have now disappeared. Not only that but we are also not receiving any new emails either

Asked by madisonlaird2 4 months ago

Last reply by bobleyland 1 month ago

outgoing email - can't send it

Just updated to latest Thunderbird version and now I can't send my email. I keep getting the message "Login to server smtp.broadband.rogers.com with username [my email ad… (read more)

Just updated to latest Thunderbird version and now I can't send my email. I keep getting the message "Login to server smtp.broadband.rogers.com with username [my email address] failed."

Then when I exit this notification, the following shows up "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

I made not changes afer in upgrade of Thunderbird to latest version.

Any help you provide would be appreciated.

Bob Gmeindl bob.gmeindl@gmail.com (btw, this is not the email address I use with Thunderbird - that one is bgmeindl@rogers.com)

Asked by Bob Gmeindl 5 months ago

Last reply by Toad-Hall 10 hours ago

I can no longer receive emails

I suddenly can't receive emails anymore. It was working fine two days ago. I've checked all the settings and everything is fine. Finally, I uninstalled and reinstalled Th… (read more)

I suddenly can't receive emails anymore. It was working fine two days ago. I've checked all the settings and everything is fine. Finally, I uninstalled and reinstalled Thunderbird. It makes no difference. Receiving emails works fine. See the error message I'm getting below. Please help me.

Leo

Asked by l.noordermeer1 5 months ago

Last reply by Matt 5 months ago

Signatures

Any other email client I've used allows me to keep multiple signatures that I can choose depending on who I'm addressing. It appears thunderbird does not do this. Is th… (read more)

Any other email client I've used allows me to keep multiple signatures that I can choose depending on who I'm addressing. It appears thunderbird does not do this. Is this true? Am I allowed only one signature?

Asked by slbrown3 5 months ago

Last reply by Rick 5 months ago

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (read more)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 11 hours ago

Last reply by zbadger 7 hours ago

  • Solved

Unable to set up email "User is authenticated but not connected"

I get a notification that includes this message when I try setting up my outlook account and this prevents me from getting mail to my email in Thunderbird, not past or ne… (read more)

I get a notification that includes this message when I try setting up my outlook account and this prevents me from getting mail to my email in Thunderbird, not past or new emails show up and I can only view an empty inbox, contrasting my other emails which work perfectly fine.

When I try setting up my email It says my username or password is wrong when it isn't and when it input, and that I have to put in my login. I put my login in and it says my username and password are incorrect even though my login info is correct I don't know what's going on, the error info isn't very helpful.

Asked by cassandrabettencourt 4 weeks ago

Answered by sfhowes 3 weeks ago

Unable to connect to STMP server

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection fr… (read more)

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection from xx.xxx.xx.xxx refused.

When I check my password under "Tools - Security', I only see a password listing for my 'incoming' server [that I do not have a problem with].

My out-going server setup has "Authentication" as normal password. When I try to send an email, Thunderbird does not ask for a password. Is it possible the error message refers to lack of a password? If so, is there anyway to manually add an STMP password to Thunderbird?

Asked by reiring 2 weeks ago

Last reply by christ1 2 weeks ago