Showing questions tagged:

What is wrong with Firefox

Since the last update its a mess. My advisors are telling me its loading slow I cannot connect with them in their chat............Chrome is fine Can someone figure this … (read more)

Since the last update its a mess. My advisors are telling me its loading slow I cannot connect with them in their chat............Chrome is fine

Can someone figure this out?

Thanks

Archived 1 150

Thunderbird email

How to get rid of Welcome to Freedom screen to access my email? I thought it wanted a donation but that has not solved it, and clicking Release Channel does nothing … (read more)

How to get rid of Welcome to Freedom screen to access my email? I thought it wanted a donation but that has not solved it, and clicking Release Channel does nothing

Archived 3 240

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; st… (read more)

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Archived 3 250

Odd bookmark behavior

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically,… (read more)

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically, only bookmarks beginning through letter "D." When I search bookmarks, the "missing ones" show-up in the results; they are just not visible in the toolbar. Similarly, if I try to add a new bookmark, it does not show. Help! thanks

Solved Archived 1 160

Thunderbird crash startup @ thunderbird

Thunderbird stopped working and crashes at startup. It fails also in safemode. Any idea? Detailed information below: AdapterDeviceID: 0x4690 AdapterDriverVendor: mesa/iri… (read more)

Thunderbird stopped working and crashes at startup. It fails also in safemode. Any idea?

Detailed information below:

AdapterDeviceID: 0x4690 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 23.2.1.0 AdapterVendorID: 0x8086 Add-ons: default-theme%40mozilla.org:1.3 AvailablePageFile: 0 AvailablePhysicalMemory: 3816996864 AvailableSwapMemory: 2044719104 AvailableVirtualMemory: 24182190080 BackgroundTaskMode: 0 BuildID: 20240417192958 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1729614811 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: ubuntu:gnome EMCheckCompatibility: true GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1714494098 IsWayland: 1 LastStartupWasCrash: 1 Notes: Ubuntu 22.04.4 LTSFP(D00-L1000-W0000000-T010) WR? WR+ EGL? EGL- GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 162 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1729614649 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20240417192958","version":"115.10.1","vendor":null,"displayVersion":"115.10.1","platformVersion":"115.10.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":31760,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"6.5.0-28-generic","locale":"fr-FR","distro":"Ubuntu","distroVersion":"22.04"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"Mesa Intel(R) UHD Graphics 770 (ADL-S GT1)","vendorID":"0x8086","deviceID":"0x4690","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/iris","driverVersion":"23.2.1.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1200}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["fr-FR"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["fr-FR"],"regionalPrefsLocales":["fr-FR"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"FR","network.trr.strict_native_fallback":false,"security.tls.version.enable-deprecated":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":0,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":19727,"firstUseDate":19727},"addons":{"activeAddons":{},"theme":{},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPageFile: 35349712896 TotalPhysicalMemory: 33302896640 UptimeTS: 161.82273505 Version: 115.10.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Solved Archived 5 180

Error message when signing in to Outlook email account

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and … (read more)

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and going to other sites does not correct this. I can go to any other page and do not get this. I do have in my saved password file the long Firefox Reset Key. Using it though my loose all my book marks. What steps do I need to do to eliminate this problem? I can sign into my Outlook email account instantly with Microsoft Edge and Google Chrome. Now after waiting for a while, the email page opened. Could this be the volume of CPU processes that are ongoing. I will check on Task Manager to see. At times when first booting CPU goes to 100%. Now it is at 24%. James

Archived 1 110

where do I open my gmail?

I am a retired senior and not tech savvy. I have a refurbished Dell laptop. I can't open my gmail account---see the emails, respond if necessary, save or delete.!!! … (read more)

I am a retired senior and not tech savvy. I have a refurbished Dell laptop. I can't open my gmail account---see the emails, respond if necessary, save or delete.!!! This is stupid. I shouldn't have this much trouble!!!.

Archived 1 30

Why has thunderbird/comcast imap started to time out? CAUSE: antivirus

On our Windows computer Thunderbird has always had an issue where it would pop up a message saying "Could not connect to mail server imap.comcast.net, the connection was … (read more)

On our Windows computer Thunderbird has always had an issue where it would pop up a message saying "Could not connect to mail server imap.comcast.net, the connection was refused". A few hours or days would go by and Thunderbird and Comcast would talk to each other again. I finally had some time to try and debug this and (of course) I couldn't get the error to reproduce but instead I kept getting an imap timeout error. I captured the error message but it doesn't tell me why it's timing out or what to do about it.

P.S. Yes, I increased the timeout value from 100 to 300 and now it simply takes longer

Details: Windows 10 Home 22H2 Thunderbird 128.3.1esr

Error log: ImapClient.sys.mjs:887:18 19:23:29.582 mailnews.imap.4: NotifyBodysToDownload Array [] ImapClient.sys.mjs:1866:18 19:23:29.582 mailnews.imap.4: GetRunningUrl ImapClient.sys.mjs:1872:18 19:23:29.582 mailnews.imap.4: Done with status=0 ImapClient.sys.mjs:1851:18 19:23:29.583 mailnews.imap.4: C: 51 IDLE ImapClient.sys.mjs:962:20 19:23:29.583 mailnews.imap.4: Idling in imap://<email>@imap.comcast.net/Drafts ImapClient.sys.mjs:829:18 19:23:29.736 mailnews.imap.4: S: + idling

ImapClient.sys.mjs:887:18 19:23:29.820 mailnews.imap.5: Connecting to imap.comcast.net:993 ImapClient.sys.mjs:111:20 19:23:29.933 mailnews.imap.5: Connected ImapClient.sys.mjs:862:18 19:23:30.152 mailnews.imap.5: S: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN AUTH=OAUTHBEARER AUTH=XOAUTH2] Dovecot ready.

ImapClient.sys.mjs:887:18 19:23:30.152 mailnews.imap.5: Possible auth methods: PLAIN,LOGIN ImapClient.sys.mjs:1067:18 19:23:30.152 mailnews.imap.5: C: 12 AUTHENTICATE PLAIN ImapClient.sys.mjs:962:20 19:23:30.237 mailnews.imap.5: S: +

ImapClient.sys.mjs:887:18 19:23:30.238 mailnews.imap.5: C: Logging suppressed (it probably contained auth information) ImapClient.sys.mjs:956:20 19:23:30.671 mailnews.imap.5: S: 12 OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY PREVIEW STATUS=SIZE SAVEDATE XDOVECOT LITERAL+ NOTIFY SPECIAL-USE QUOTA] Logged in

ImapClient.sys.mjs:887:18 19:23:30.671 mailnews.imap.5: C: 13 ID ("name" "Thunderbird" "version" "128.3.1") ImapClient.sys.mjs:962:20 19:23:30.820 mailnews.imap.5: S: * ID ("name" "Dovecot")

13 OK ID completed (0.001 + 0.000 secs).

ImapClient.sys.mjs:887:18 19:23:30.822 mailnews.imap.5: updateFolderStatus imap://<email>@imap.comcast.net/Sent ImapClient.sys.mjs:719:18 19:23:30.822 mailnews.imap.5: C: 14 STATUS "Sent" (UIDNEXT MESSAGES UNSEEN) ImapClient.sys.mjs:962:20 19:23:30.968 mailnews.imap.5: S: * STATUS Sent (MESSAGES 0 UIDNEXT 210410 UNSEEN 0)

14 OK Status completed (0.001 + 0.000 secs).

ImapClient.sys.mjs:887:18 19:23:30.969 mailnews.imap.5: Done with status=0 ImapClient.sys.mjs:1851:18 19:23:43.262 mailnews.imap.2: S: * OK Still here

2 ImapClient.sys.mjs:887:18 19:24:34.718 mailnews.imap.1: NetworkTimeoutError: a Network error occurred ImapClient.sys.mjs:914:18 19:24:35.805 mailnews.imap.0: NetworkTimeoutError: a Network error occurred ImapClient.sys.mjs:914:18 19:24:35.805 mailnews.imap.0: Done with status=2152398862 ImapClient.sys.mjs:1851:18 19:24:35.806 mailnews.imap.0: Connection closed. ImapClient.sys.mjs:944:18 19:24:37.349 mailnews.imap.1: Done with status=2152398862 ImapClient.sys.mjs:1851:18 19:24:37.349 mailnews.imap.1: Connection closed. ImapClient.sys.mjs:944:18 19:24:45.486 Unknown property ‘-moz-border-radius’. Declaration dropped. codemirror.css:244:22

Archived 5 210

Firefox 130.0.1 crashes on every site

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in m… (read more)

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

Archived 1 80

Unwanted list all tabs button

Since today there is a severely unwanted feature included in firefox: the list all tabs button. It is ugly, bloated and gets in the way. There does not seem to be a reaso… (read more)

Since today there is a severely unwanted feature included in firefox: the list all tabs button. It is ugly, bloated and gets in the way. There does not seem to be a reasonable way to remove this "feature".

I find the inclusion exceedingly intrusive and grating. How do I roll back to a previous version of FF? I was quite happy with my minimalist bars and this button takes up an excessive amount of space without providing ANY useful function. Preferably I would be allowed to remove the button entirely, but until then I would like to look at a UI that doesn't take up excessive space for no reason.

Focusing on making my experience with Firefox worse is not a winning move.

Archived 1 130

version 131 bug???

131 installed. I now cannot read article in newspaper I subscribe to on line. Click 'read more 'and get warning notice pop up that I need to disable ad blocker or have … (read more)

131 installed. I now cannot read article in newspaper I subscribe to on line. Click 'read more 'and get warning notice pop up that I need to disable ad blocker or have no internet connectivity. Does not happen on Safari so not the newspaper or my Mac or the internet connection. Did happen trying to reach my bank account also. Did not happen before new version. I do not want to use SAFARI. IS this a bug in program? Is this because a few weeks ago I set no tracking feature and no selling data? Those seemed to have slowed performance but did not cause alert message preventing access. As elderly person, this is frustrating and scary and upsetting. Help appreciated. Wish Firefox had a place where users like me could list this sort of problem so we could feel like Firefox knew what we were experiencing when new version happens.. THANK YOU TO WHOM EVER READS THIS.

Archived 2 120

How to drop Thunderbird / Mozilla. I am so frustrated without being able to TALK with agent and utilize my emails

I had some email gmail updates I ignore cause 'm not in gmail (to my knowledge. I use local company (DRN) and Thunderbird / Mozilla. I'm not read techy and everything I… (read more)

I had some email gmail updates I ignore cause 'm not in gmail (to my knowledge. I use local company (DRN) and Thunderbird / Mozilla. I'm not read techy and everything I click asks for a different password - which none of them word. I am ready to uninstall Thunderbird and go with gmail only. My time is as valluable as yours and I have spent half a day trying to get emails others have sent and I have not received.

Archived 1 150