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When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from Mozilla are correctly in English. It's only Accounts emails that have this problem.

There is no language option on the settings page at accounts.firefox.com. My language is set to English on every browser I'm signed in on, and my IP is in an English-speaking region. My email client and devices are set to English as well.

My guess is that a Firefox Accounts setting was changed to French many years ago, and at some point that setting was removed, leaving it stuck in French. Anyone know a way around this?

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Greetings everyone,

I've been using Firefox as my PDF ebook reader on my Windows 10 PC because it Firefox wasn't able to make changes to PDF files. However, it seems that Firefox is now capable of editing PDF files and this has me incredibly worried... :'(

How can I make it so that Firefox isn't able to make changes to PDF ebook files I open?

Thank you for any help!

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

• bp-b22c808e-b212-4c4e-9f11-c0d120221105
• bp-dc80fe22-4c19-4e17-81df-e5d620221105
• bp-33dd4563-3dff-4567-9267-82e8b0221105
• bp-6685c82d-7a35-4f50-8bdc-8a0720221105
• bp-dafbec70-1dfc-47c6-b1b8-79dff0221105

Currently using Firefox Nightly version 111.0a1 for Android now when trying to open a link in another app it always shows a popup to confirm.

This was not present in previous releases and I don't know if there is a way to prevent this popup as it makes it uncomfortable. Is there an option I may be missing to disable this feature? If not, could an option like this be introduced?

Thanks and regards

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

• • • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Hi, I have a Samsung Galaxy S10E phone. Firefox used to (with my permission) autofill all previously saved id/passwords in all apps. Now I receive a message stating 'unlock Firefox'. My phone itself does not have an password and I don't want it to. Please advise, thank you.

In Firefox Focus for Android Version 110.1.0 Build#370591223 the option 'Add Shortcut' does not appear in the menu anymore. It was there prior to the update yesterday. I still have several shortcuts listed on the home page when Focus opens which I cannot remove, but that's a different issue.

Has this feature been removed from Firefox Focus for Android?

Can't find anything about it, just presumably on browser Firefox. When I accidentally tap "Bing search", it opens up Microsoft Edge, which I don't even have. Deleting Bing as a search engine does nothing. So yeah, please help?

In the past few weeks i cannot sign in to my accounts with different vendors like Amazon. A pop up window appears when I click on "Sign In" and the window states, and I quote: "Open in another app

                                                                                                         Would you like to leave Firefox to view this content?"
                                                                                                          Cancel                     Open 

If I click on Cancel it will let me enter the email or phone number in the site pop up box. But, once entered and pressing the continue box, which would normally take you to the password box, it brings up the same window as above. Then it does not matter whether i click on Cancel or Open, it will not give me a password box and will not take me to the site. It presents a page that states We're sorry, The web address you entered is not a functioning page on our site. So, I cannot call any Firefox Tech person and get this straightened out. Also today, the website icons I have saved to my home page were greyed out today. I went to Verizon and they determined it was an issue with Firefox since that is how I accessed those sites and used that search engine to save them to the home screen. I decided to reload those one at a time and then erase the greyed out icons. When I got the 3rd one done the other 29 became live again. Not sure what is at issue here but i do need assistance. Please help. Paul Phipps

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does not work (going to the menu and selecting the manually selecting the magnifying glass also still works, so it’s not something systemic with the search window, i wouldn’t think).

I posted a message on the App Store indicating the situation, and received a reply from the dev asking me to post my “report” here - not sure if this qualifies, though.

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Hello,

This morning, I have accidentally close all my tabs (60+ tabs, which were open for more than 5+ years), while I wanted to reopen a recently closed tab. I suppose that this mistake was due to the sensitivity of the touch screen, since both option are next to each other in the menu.

I see multiple problems here: - There was no dialog asking me if I wanted to close all my tabs. While on Desktop this dialog exists. So for a long time I had no clue what just happened. - As I remember, Firefox did not gave me the opportunity to undo my action.

Now, the question is: How can I reopen all my closed tabs ? The menu "Recently closed tabs" have only 10 items, and those do not belong to the 60+ tabs that have been closed.

Is there a way to reopen all the tabs that I accidentally closed (I do not use Firefox Sync) ?

Thanks in advance

A scammer convinced me to allow access to the fraudulent site shelp.info despite the warning.

I've deleted the certificate of the site, cookies and stuff but now the website doesn't show the warning as potentially dangerous, which is what I want to have again.

I'm looking for the setting or allow list that may be enabling this so as to prevent it from happening again with other sites too.