All Products Community Forum

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

How do I get the 'open in new tab' option back when I use the right button on my mouse. It does not appear on the menu when I right click? This is a change overnight and I have not altered any settings.

My Samsung Galaxy S24 Ultra keeps reporting that "Firefox is using too much battery in the background. Put it in deep sleep to extend your battery life.". I have set background battery use to "restricted"and disabled background data. I don't want to put the app into setup sleep because then it will no longer be the default web browser.

1. 1. Steps to reproduce

Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox.

1. 1. 1. Expected behavior

On startup, Firefox should reopen with the same tabs before shutdown.

1. 1. 1. Actual behavior

Firefox opens with one empty tab. Forcing me to got to «history -> recently closed windows -> restore» everytime I quit Firefox or shutdown the mac.

1. 1. 1. Device & build information

• Device: MacOs Tahoe 26
• Build version: firefox 148.0.2
• First seen version: MacOs Sequoia

1. 1. 1. Notes

Fresh migration from Win 11 to Mac. tabs, passwords, bookmarks, plugins migrated from win to mac. Attachments:

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Normally Ctrl+Shift+T reopens the last tab I closed in that specific window, but after the most recent update it reopens the last tab I closed in /any/ window. Is this happening to anyone else?

Hyperlinks keep opening in new windows, not in the same/existing window where they were selected. Issue is not unique to Google Search results and occurring across multiple websites. At wits end trying to figure this one out. I have deselected the "Open links in tabs instead of new windows", turned off all extensions, and uninstalled & reinstalled Firefox. Issue is still occurring. Attached is image of my tab selections showing all turned off.

So whenever I visit a website, or websites, they get added up with my shortcuts on the homepage which gets really annoying because I have to manually dismiss them everytime. for instance, I've marked them with the green circles in the picture attached here. how do i stop them from appearing here?

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus.

Fx 148.0 Galaxy A14 5G

Unable to view the subfolders in the bookmarks folder when I add or edit bookmarks:

three vertical dot icon > bookmark page > edit > bookmarks > tap on ">" next to "bookmarks" to view the subfolders

This problem started happening after the latest update.

When I use picture-in-picture for any video, all of my firefox browser windows go unresponsive. I can move the cursor around, but it won't allow me to click on anything. The only way to stop it is to open a brand new window which makes it responsive again and then close out of the PIP video. Sometimes it lets me go back to using the browser as normal, and other times it causes all firefox windows to crash. I'm using Windows 10. This issue only began happening about 10-ish days ago.

The Crash Report IDs are: bp-42f92617-671a-4e30-9d32-e1def0260302 bp-64cb35b0-5ab7-4b9d-8a80-7d2470260302

When doing anything that requires momentarily leaving browser focus, such as hopping to an authentication app or email or text to receive a 2 factor authentication code, the browser will refresh the current page every time I hop back to Firefox.

This usually causes in most cases the code I left to retrieve to become expired as it now wants a new one when the page refreshes. In most cases this also wipes out the entire content of forms that I have taken time filling in. This can happen any time the app loses focus, even if somebody just phones me and I don't even volunterily leave the app.

I cannot change to another (new) email address, because the old mail address is not accessible anymore, but the new one collides with some other ... What can I do?

Since a few days ago, Firefox has been struggling with the likes of youtube, twitch and other streaming videos where the the videos will constantly freeze up, forcing me to use a different browser in order to watch videos.

Nothing has changed (ie I have not added any new extensions), and have also done a flat re-install of Firefox to no avail (as well as trying firefox without the Mozilla VPN on to see if that did anything).

The new version of Download helper is uncommissioned for YouTube. I have tried everything including reinstalling, clearing cookies and catch etc. How can I just revert back to prior version as this seems to be a degraded version?