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Unable to log into hotmail/outlook with firefox

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more detai… (read more)

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more details, please see this link" I have reset my password still having the same issue. Please assist!! thank you!:) Georgia

[email removed]@hotmail.com

Asked by gdounis27 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

How to re-open closed tab groups?

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on … (read more)

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on a tab and choose "Add Tab to Group", but when I move the tab to that group it just disappears rather than open the group. Any help would be appreciated! :)

Asked by TamirVF 5 months ago

Answered by robertrao 4 months ago

java script is not working even though in settings it says it is enabled.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me tha… (read more)

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Asked by c.hixson 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

PASSWORD TIMEOUT

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account th… (read more)

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

Asked by hrlyrider99 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Disable floating video while scolling on a website

Hi all, Just updated to version 142.0.1. I now have the annoying behaviour back that video's on a website pop out on the screen while scrolling on a webpage and they are… (read more)

Hi all,

Just updated to version 142.0.1. I now have the annoying behaviour back that video's on a website pop out on the screen while scrolling on a webpage and they are in the way of the text. I don't want any videos popping out. In the past I had it resolved somehow, so it looks like the update "undid" these. If I'm correct I might have changed a setting in the about:config.

I found multiple articles stating to uncheck "Enable PIP controls" in the setings, section [General] - [Browsing]. This options was moved to the [Firefox Labs] section within the setting. This option however is already disabled.

This page does not resolve the issue: https://support.mozilla.org/en-US/kb/about-picture-picture-firefox#w_why-dont-i-see-the-picture-in-picture-toggle

How can I prevent a video popping out on the screen an float above the web page? I just want to keep it in the window\frame where it belongs.

Link of a page where I have the issue: https://www.telegraaf.nl/video/oprichter-sbs-hiermee-onderscheidt-sbs-zich/86683036.html Also attached a screenshot.

Thanks in advance.

Asked by firefox3136 5 months ago

Last reply by TyDraniu 5 months ago

  • Solved

Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from … (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Asked by xdd xdd 5 months ago

Answered by Paul 5 months ago

  • Solved

How do I roll back firefox android to a version prior to the redesign?

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want… (read more)

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want to install an old version of firefox for android with a version of the UI that doesn't make me want to self harm. I know how to disable android updates but not install an old version safely. How do I do this?

Attached a screenshot of the new UI. As an aside if anyone can recommend the drugs that the people who designed and approved this ugly tosh are on I'd love to know what they are, must be good stuff for them all to make decisions this asinine.

Asked by PlushWah 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

bookmarks on taskbar not showing up

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't w… (read more)

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

Asked by Burt Perry 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

Firefox Freezing After Latest Update

Hello Firefox Support, Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic … (read more)

Hello Firefox Support,

Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic actions such as:

  • Clicking on the menu
  • Closing tabs
  • Copying or editing the URL

When this happens, the only way to recover is to close Firefox and reopen it.

Could you please advise on how to resolve this issue?

Thank you for your support.

Best regards, Mohamed Adel

Asked by Mohamed Adel 5 months ago

Last reply by Kiki 5 months ago

Version 142.1 query

Latest version of Firefox browser (142.1) recently installed on my laptop and desktop both running Windows 10. The former continues to support Flightradar 24. The latter … (read more)

Latest version of Firefox browser (142.1) recently installed on my laptop and desktop both running Windows 10. The former continues to support Flightradar 24. The latter no longer does. Message reads 'Unfortunately, your current browser does not support WebGL2 . . . most major browsers (including Firefox) do'! Is there a reason for this anomaly, please? Plus a solution? Malcolm Stride

Asked by jmstride43 5 months ago

Last reply by jmstride43 5 months ago