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Excessive battery usage on Android phone

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the batte… (read more)

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the battery usage data (since last full charge) Firefox has used: Screen time: 2hrs 33mins Background: 5hrs 46mins Totalling 19% battery usage. Even though I turned OFF allow app to run in background!! Before I turned this off, the battery usage was similar. In comparison: WhatsApp -the next highest- is: Screen time: 1hr 42mins Background: 17hrs 52mins Totalling 14% battery usage. With allow app to run in background ON.

The only thing I can think of causing this is the annoying (in my opinion) way that Firefox does not close down all open tabs when I close the app (by hitting the square control button and hitting clear all open apps button) are they still keeping Firefox running in the background as they refresh?

PLEASE add a setting to close all tabs when closing the app. When I close Firefox on my PC and then open it again, I don't get my old tabs, so it must be possible to do on android.

Asked by s_harrowing 2 weeks ago

Last reply by s_harrowing 2 weeks ago

Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (read more)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

Asked by rrambrose 1 month ago

Last reply by rrambrose 17 hours ago

  • Solved

Firefox ratings of Amazon reviews have disappeared

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w… (read more)

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

Asked by Polly Kummel 4 weeks ago

Answered by TyDraniu 4 weeks ago

I only want to know if there is a Firefox - setting called "DNS over HTTPS

One of my favorit websites recomends the Firefox setting "DNS over HTTPS" and I dont know how to make this 'cause I cannot find this setting, please can someone explain m… (read more)

One of my favorit websites recomends the Firefox setting "DNS over HTTPS" and I dont know how to make this 'cause I cannot find this setting, please can someone explain me a solution?

Thanx in advance

"The Herminator" from Germany

Asked by hermann 2 weeks ago

Last reply by Kiki 2 weeks ago

Address bar doesn't show search engine URL even when about:config edited

On Firefox beta for android. I prefer my address bar to show my search URL when searching. Instead it just shows my search terms, so "test" rather than google.com/q=test … (read more)

On Firefox beta for android. I prefer my address bar to show my search URL when searching. Instead it just shows my search terms, so "test" rather than google.com/q=test or something like that. I've tried editing the relevant about: config settings and this worked for a few moments but now doesn't have an effect. Anything I can do about this, as for me this is an essential feature? Cheers

Asked by gillybobs 1 month ago

  • Solved

Firefox deactivates and data not saved – Possible phishing or security risk”

Dear Mozilla Support, I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and … (read more)

Dear Mozilla Support,

I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and my browsing data is no longer saved. I believe this may be related to a security or phishing issue.

My cybersecurity services (including McAfee and Bitdefender) have notified me of potential phishing attempts, data access risks, and suspicious browser activity. I have reported these issues to my security providers, and they have opened case IDs to investigate further:

- McAfee Case ID: 03203372 - Bitdefender Reference: 1010231778

Due to these ongoing issues, I would like your team to check whether there’s any unauthorized activity linked to my Firefox account or app. I rely on Firefox daily and need this issue resolved as soon as possible for safe browsing.

If possible, I would also like to request that my Firefox browsing profile be locked or protected against unauthorized tampering, auto-deactivation, or interference by malicious software or attackers.

Please let me know what steps I should take, or if you need any further information from me.

Sincerely, Mod's note: PII removed

Asked by Mohammad k 1 month ago

Answered by Mohammad k 1 month ago

Lousy search results

Often when I am searching for luxury items, I keep getting Amazon and Temu and Target and Walmart. These are not luxury retailers. Why does Manilla insist on sending me … (read more)

Often when I am searching for luxury items, I keep getting Amazon and Temu and Target and Walmart. These are not luxury retailers. Why does Manilla insist on sending me to these retailers all the time?!? I am looking for classic quality, clothing, shoes, housewares, etc. I am not looking for cheap plastic from China. How can I permanently delete retailers? I do not want to see in the search engine?

Asked by sfkaufman1 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Loss of all Firefox info on PC after windows update

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details ba… (read more)

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details back? Thanks for your help. Dave Neild

            • @b.com (Mod's note: email removed)

Asked by Dave Neild 1 month ago

Last reply by mattc 1 month ago

  • Solved

Modifier Keys will not work at the same time in Developer Edition

I have 2 instances of Firefox: I use stable for all my professional work, and I use Developer Edition (Aurora Channel) for personal things. The stable branch works fine. … (read more)

I have 2 instances of Firefox: I use stable for all my professional work, and I use Developer Edition (Aurora Channel) for personal things. The stable branch works fine. In Aurora though, certain key combos will not work. This even persists in troubleshooting (safe) mode.

Specifically, it seems anything using both ctrl+alt will not register alt, only ctrl. alt, alt+shift, and ctrl+shift all seem to work fine, but ctrl+alt and ctrl+alt+shift do not. Again, this works fine in stable, so I am clueless as to why it doesn't work in my other instance.

Another detail is that this happens on multiple websites, not just one. The post prominent one is Google Sheets. In sheets, you can insert the date using `ctrl+;`, the time using `ctrl+shift+;`, and both using `ctrl+alt+shift+;`. Inserting them separately works fine, but both causes only one to insert.

Asked by Catt0s 1 month ago

Answered by Catt0s 1 month ago

CSV file download not working in Firefox 139

Hi, can someone please help. I just updated Firefox this morning to version 139. Then went to a bank site to download a CSV file of transactions - something I've been do… (read more)

Hi, can someone please help. I just updated Firefox this morning to version 139. Then went to a bank site to download a CSV file of transactions - something I've been doing for many years. I click the button to 'Export Activity (CSV)' and then a pop-up window comes asking me if I want to open or save the file. Another window opens, headed 'Enter name of file to save to' and shows me the folders and has boxes at the bottom 'File name' and 'Save as type'. Here is where the problem starts. The 'Save as type' box usually has CSV in it, but now it's greyed out. The only option there is 'All files'. So I have to select that, and after I press OK then another window comes up giving the folder path and filename and saying 'File not found, Check the filename and try again'. I also get a Windows Security message saying 'Unauthorised changes blocked, Controlled folder access blocked firefox.exe from making changes'. I should stress again that none of this has ever happened before so I suspect it must be related to the Firefox update. I was able to download from the same site on Microsoft Edge with no problems.

Asked by mail2362 1 month ago

Syncronisation

When i register a new computer it freezes on Sync and i wait 15 minutes and even not 1 site synced. i already have 3 PC in Sync,, but i need it in one another PC but Sync… (read more)

When i register a new computer it freezes on Sync and i wait 15 minutes and even not 1 site synced. i already have 3 PC in Sync,, but i need it in one another PC but Sync freezez, i have tried 2nd new PC at my office and still same plroblem. i added 2 nd email, also downloaded APP on phone, signed out and then renew,, but no result. please fix it and send me an answer ;) in this PC it is synced already.

Asked by iliko44 1 month ago