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  • Solved

PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 1 month ago

Answered by Natnael Solomon 1 month ago

No sound on Firefox

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, did… (read more)

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, didn't change anything.

Asked by Gator5 1 month ago

Last reply by jonzn4SUSE 1 month ago

My almost 10 year history of firefox is gone

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had… (read more)

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had no idea about your rules about keys and if I restet my password all of my synchronization will be gone. I am using the same device that I had for 4 years, but I did a factory reset. Please take my data, I don't care about privacy and everything I just want to get my passwords and bookmarks that I had for almost 10 years. I beg you. You are my only hope to restore it. Please. I had so many passwords synch on my firefox account. I dont have any physical copy of those passwords. If they are gone I don't know what to do. Please help me.

Asked by joasiake 1 month ago

Last reply by markwarner22 1 month ago

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Asked by sarapurdue 2 months ago

Last reply by Paul 1 month ago

disabling "Firefox suggests" URLs - Android

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I f… (read more)

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I follow its directions, I only see the first 3 toggleable options. "Suggestions from Firefox" and "Suggestions from sponsors" don't appear at all. The suggested URLs are frequently sites I have never been to and never want to go to, and their appearance is extremely irritating. Attached is a screenshot of the settings page as it appears to me, with only 3 options.

Asked by inkedphoenix 1 month ago

Last reply by Karen Guy 1 day ago

Cannot direct where bookmarks are saved

Until recently I have been able to select where my bookmarks are saved. I have a large number of folders to keep my bookmarks organized by subject. Recently I no longer h… (read more)

Until recently I have been able to select where my bookmarks are saved. I have a large number of folders to keep my bookmarks organized by subject. Recently I no longer have the option to select where a bookmark is saved. Is it possible to fix this prolem?

Asked by ljsmth 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Can't change the suggestions in non-password/address bar fields

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, o… (read more)

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, on a totally different site. I can't even remove these suggestions or add new ones. When I used Vivaldi, it'd learn what I insert (even if it'd end up suggesting tens and tens of options), while Firefox doesn't learn at all.

For sake of an example, let's say that the word I use every day in this field is XYZ. Not even once was it suggested to me, I've only ever gotten the two in the screenshot below instead. And I can't remove them using the Delete key as some other article suggested.

Speaking of which, I just noticed the same thing happen to the subject line in this form 🙃

Asked by ворон 2 months ago

Answered by cor-el 2 months ago

how do i find the gecko id i need to use to be able to install an unsigned extension to my ff dev edition with xpinstall.signatures.required set to false?

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when ins… (read more)

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when installing the zipped extension i get error "this addon could not be installed because it appears to be corrupt". does anyone know how to find the gecko id i need to use? the place i got the files from is https://github.com/DavidBuchanan314/Turbo-Recadmiumator , and here is the link to the zip im trying to sign: https://mega.nz/file/EAEX2YQY#HSheD7exHjy1WfEc7dxcmnZ99H7-Gr9fbHePT6cabgc . thanks for any & all help!

Asked by astrovink 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Problems loading Google websites

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address… (read more)

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address bar. Sometimes, changing the URL from "google.com" to "google.co.uk" or vice versa causes the site to load, but not always, and with Google maps, sometimes the site partially loads - e.g. satellite view and some icons missing. I have never seen this on Firefox with non-Google sites, nor on Chrome/Edge with Google sites. I have tried the other suggestions here, such as disabling anti-virus, clearing proxy (not that I use one anyway) etc, and clearing the DNS and HTTP caches, to no avail. I have no relevant extensions. What is particularly strange is that when a URL is not loading, if I open Chrome and type in that same URL, it will load immediately there and also immediately in Firefox (sometimes needing a refresh). I have seen other reports online of similar issues in recent weeks from other users, which makes me feel that it may be related to a recent Firefox update.

Asked by Nigel123 2 months ago

Firefox plus password manager blocking videos?

I subscribe to a site that posts instructional videos. I used to be able to access this site through Firefox, but now, although I can sign in, the videos don't load. I t… (read more)

I subscribe to a site that posts instructional videos. I used to be able to access this site through Firefox, but now, although I can sign in, the videos don't load.

I thought it might be because I started using a Password Manager (1Password) which has a browser extension. But the problem persists in Firefox even when I turn that browser extension off. I have tried clearing the cache, updating Firefox, restarting my computer. Nothing works. Finally I downloaded Google Chrome, and I was able to access the videos through that (even when I added the 1Password browser extension to Chrome).

I would prefer to keep Firefox as my default browser, but I'm not going to be able to if this problem can't get fixed. Could you help?

Asked by robinsongabriel64 2 months ago

Specific site access

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried sever… (read more)

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried several different accounts, typed in the information rather than using the auto-fill and also cleared the cache. Multiple attempts. No luck. Then I tried using the browser, Edge, and it completed the login. There was a new update to Firefox in the last couple days. Could that be the problem? I contacted the tech support at the Pearson Assessments and they tried it from their computer, on Firefox, and it worked. But their Firefox was not the most updated version.

Thank you.

Asked by Jan 2 months ago

Protonmail products not working on Firefox

Hello, since recently, I can't login to any of Protonmail products. Going to their website gives me 400 bad request (Your browser sent a request that this server could n… (read more)

Hello,

since recently, I can't login to any of Protonmail products. Going to their website gives me 400 bad request (Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.). I also can't log in to their Firefox extentions anymore. It used to work before without any problems. And I don't have any problems on other browsers, so I assume it has to have something to do with Firefox. I tried to clear the cache and reinstall Firefox, but it doesn't help. Any idea about how can I fix this? Thank you!

Asked by muwehdk 2 months ago

Command-n not working

For some reason, command-n doesn't generate a new window in Firefox (131b) on Mac (Sequoia). I have to click on the icon in the Dock to generate a new window. Command-n W… (read more)

For some reason, command-n doesn't generate a new window in Firefox (131b) on Mac (Sequoia). I have to click on the icon in the Dock to generate a new window. Command-n WORKS when I have an existing window but fails when I have no windows open. Truly bizarre. I've looked on forums (fora) and various help pages etc but no joy. any help appreciated E

Asked by Eric Woehler 2 months ago

Firefox opens multiple pages - how to stop

Please can you tell me how to stop Firefox opening multiple browser pages as I work. As in, when I go from one email address to another, Firefox just opens page after new… (read more)

Please can you tell me how to stop Firefox opening multiple browser pages as I work. As in, when I go from one email address to another, Firefox just opens page after new page causing a lot of confusion.

Please, can you explain - in an easy way - how to stop this. Sometimes there are more than 10 browser pages open. I have a Dell Inspiron with Windows 11. Thank you for any help.

Asked by MBTC 2 months ago

  • Solved

Sync keeps asking me to sign in

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync. I've tried reinstalling the browser, deleting the Mozilla directory in %A… (read more)

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

Asked by viktor40 2 months ago

Answered by viktor40 2 months ago

Firefox Instances Causing Massive Memory Usage

Hi I was wondering why Firefox uses so many instances just to run one tab? I keep lagging when I use this browser, and when I check Task Manager, it says its running up t… (read more)

Hi I was wondering why Firefox uses so many instances just to run one tab? I keep lagging when I use this browser, and when I check Task Manager, it says its running up to 13 instances. I've had this happen when I've been actively using Firefox, watching videos on Firefox, and even just having one new tab open while I'm doing nothing else on my computer, and it still runs between 7 and 15 instances.

Before writing this question, I searched the already asked questions on Firefox and found someone having almost the same problem as me, only instead of all instances being grouped up (like mine), theirs wasn't. When I tried to follow someones fix to the problem, I soon found out that this was for an old version, and their instructions included an option that my up-to-date version didn't have anymore.

In conclusion, I'm having a problem where Firefox is running too many instances, and all of the answers to other peoples questions are out of date. Thanks!

Asked by Inferno 2 months ago

Google Sign In

I have tried to log into my google accounts on the browser, but everytime I press the sign in button on the google homepage, it takes me to google's "clear cache" website… (read more)

I have tried to log into my google accounts on the browser, but everytime I press the sign in button on the google homepage, it takes me to google's "clear cache" website. However, signing in works normally on a private window. I have tried clearing my cache multiple times and it keeps taking me back to the cache page.

Asked by bengilliardo 2 months ago