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When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Got a bit of an issue. There seems to be a change to functionality of Mozilla's Firefox browser and its affected one of my extensions; Lastpass.

Previously, clicking the jigsaw icon for extensions would show extensions such as Lastpass. If I click this now, it takes me to the extensions page for managing extensions.

I had previously had lastpass installed. But it seemed to disappear without me uninstalling it. This isn't the first time where there has been an update to Firefox and the plugin extensions has been broken so I downloaded the Lastpass extension and installed it again. It now appears in my extensions page. However, there doesnt appear to be any way for me to access it. Log into to it. Nor do websites get the autofill I would expect from Lastpass. So I have no access to its functionality.

I cant seem to find a way to get around this.

I feel that the extension icon (jigsaw icon) has now had its navigation changed during an update where it no longer points to where it should when you click it.

To access Lastpass, I can log in through the Lastpass website but this fiddly and time consuming. Can anyone suggest how I can get The Lastpass icon to appear in the top right of the window or to get it as an option that would drop down where I would normally expect it; by clicking the extension icon in the top right?

Clicking it is currently taking me to the "Personalise Your Firefox" page in the main browser window.

Thanks

Since I am on my new Phone (Xiaomi Poco F6, Hyper OS 1.0.4.0, Android 14.UKQ1.240116.001), I have this weird thing with Firefox that when I minimize it and then come back a few seconds later, it will automatically reload the tab I was on. Which is extremely annoying because, for example, I was on the Paypal page and was getting my login code from messages, then when I got back on the Paypal page it reloaded and I could not insert the code, but had to click on 'send code' again (and again and again). I saw this issue appear multiple times apparently already on reddit and co. But nowhere I could find an answer to it. Someone? I looked in the battery saver settings and in firefox settings etc, but I can't find anything that makes tabs reload automatically and it makes no sense that anything would clear the cache every time I minimize firefox, no?

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

I have a PC. Today, Bing took over my Firefox. I have to go through Bing to get Firefox. I don't want that. I just want to use Firefox.

Note that I use two web browsers. Google Chrome (default) and Mozilla Firefox. No others. I don't want Bing.

I purged Bing from Chrome by making Chrome my default, which it has been. I use Firefox some of the time. I don't want to get to Firefox by going through Bing. Microsoft has enough domination.

For several days, on all sites I have visited with shopping carts, a low-opacity grey rectangle appears in the upper right hand corner of the screen. Nothing appearing on the screen covered by the rectangle will respond. And usually, the shopping cart button, and/or the search field are behind it.

I am forced to change to using Safari or Chrome if I am going to buy something (unless it's Amazon, that's the only shopping site I have used that seems to be free of this weird obstacle).

Every time I try to change the resolution of YouTube videos, it only provides 360p as an option, with a "Missing options?" message that redirects me to Google help page that just says my browser might be out of date (I'm on most recent Firefox and Windows 10 updates). The quality is still stuck in 360p when I reboot Firefox in Troubleshooting mode, and there are no quality issues when I use a browser like Edge. What should I be checking to resolve the issue?

Version 129 is not printing headers and footers, despite manually checking the "print headers and footers" box in the print dialog (and despite making Page Setup visible via about:config). This persists in the preview, when printing to PDFs, and when printing to physical printers. This is new behavior to me since some time in the 128 series (the last time I tried to print a webpage showing the URL and date/time).

I have manually reset all print_h... and print_f... entries to default, but that didn't help either.

Why firefox has not been able to add a very convenient feature of organising bookmarks in the bookmarks list, like dragging specific bookmarks up and down in order to gather similar bookmarks together, as per requirement? This bookmark managemwnt and organisation feature is a must in such a wonderful browser to make it even more convenient to use. Please add this feature.

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that this extension icon can be added to the tool bar. I look forward to anyone's comments. Thanks

I have purchased and installed Mozilla VPN on my laptop running Mozilla Firefox. I have set the VPN software to load and start on start up,however Mozilla VPN will not run on start up of my computer nor Mozilla Firefox. I have to start Mozilla VPN manually every time I use Mozilla Firefox.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠️ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 

   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 

   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the font size seems to have been left out. I know we can ctrl + to enlarge what's in the browser window but this has no effect on the actual browser fonts. They are wayyyy to tiny. Is there a fix for this?