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Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 4 months ago

Last reply by cor-el 4 months ago

Camera use

My camera was working with this browser before and now it won't work. I have got to get some documents notarized and it requires facial recognition with my camera. … (read more)

My camera was working with this browser before and now it won't work. I have got to get some documents notarized and it requires facial recognition with my camera.

Asked by bushwacker98506 4 months ago

Last reply by Dropa 4 months ago

  • Solved

Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (read more)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Asked by Eric166 4 months ago

Answered by cor-el 4 months ago

  • Solved

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 4 months ago

Answered by h.bade93 2 months ago

  • Solved

How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run… (read more)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 4 months ago

Answered by jonzn4SUSE 4 months ago

Can't create new account

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign … (read more)

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign up" buttons I get redirected to the login page where I enter what I want as the new account info and receive a "Primary email account required for sign in" The email I'm trying to use for my new account is NOT registered with Firefox and I am using a freshly installed version of the browser on a new PC so no extensions are interfering.

Asked by Gabriel 4 months ago

Last reply by cor-el 4 months ago

Addon: searching foor toolbar addon that allows shortcuts to local applications (not url's)

Hello, I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTRL… (read more)

Hello,

I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTRL]+[SHIFT]+[B]-toolbar)

There are launchers and such to launch applications, but I just want a dedicated toolbar for this where I can place shortcuts to firefox tools/utilities on there.

10+ years ago there was an addon for firefox that was a simple toolbar which could handle url's, local applications...anything as long as it could be created as a shortcut on the desktop. But I can't find it anymore it probably got dis-continued.

Any suggestion is very welcome.

Thanks.

Asked by ron_r 4 months ago

Last reply by ron_r 4 months ago

  • Solved

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (read more)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Asked by panchorob 4 months ago

Answered by user104147805413306348376805769878442569366 4 months ago

Lost access to primary email, but can access secondary email - Firefox Login

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE … (read more)

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

Asked by psalm241 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Spacebar not working on random sites

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for… (read more)

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

Asked by Gilberto A Rivera 4 months ago

Answered by Gilberto A Rivera 4 months ago

Cannot use Recapcha

i am unable to login to certain accounts which use recapcha. I get notice sayng I am not connected to internet and cannot retrieve recapcha info. I am connected to inter… (read more)

i am unable to login to certain accounts which use recapcha. I get notice sayng I am not connected to internet and cannot retrieve recapcha info. I am connected to internet and I can login fine on Chrome but not Firefox.

Asked by myextras 3 months ago

Last reply by cor-el 3 months ago

multiple rows

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page plea… (read more)

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page please ???

Asked by carlos60 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

MacOS Firefox goes back/forward on horizontal scroll with mouse

Hi, On MacOS whenever I use the horizontal scrollwheel on my mouse (MX Master 3) in Firefox, the browser sometimes decides to go to the previous/next tab instead of scrol… (read more)

Hi,

On MacOS whenever I use the horizontal scrollwheel on my mouse (MX Master 3) in Firefox, the browser sometimes decides to go to the previous/next tab instead of scrolling horizontally. It's kind of difficult to describe the exact behavior: the horizontal scrolling DOES work. but whenever I hit the 'start' or 'end' of the scrollbar and scroll a bit further, the browser goes to the previous/next tab. This behavior doesn't occur in Chrome, the horizontal scrolling works fine in that browser.

I've tried the following: Setting mousewheel.with_alt.action to 0 --> Still not working browser.gesture.swipe.left/right to 'blank' --> Nope

Further info: Firefox Developer Edition 100.0b3 on M1 Mac using MX Master 3

Asked by pawprotas 5 months ago

Last reply by pawprotas 5 months ago

Firefox 99-100b3 lags when you move mouse pointer over tabs and Instagram notifications don't open

Open up about four or five tabs with video like YouTube, Twitch, etc. The video will lag when you move the mouse pointer over to the first tab. This bug has been around f… (read more)

Open up about four or five tabs with video like YouTube, Twitch, etc. The video will lag when you move the mouse pointer over to the first tab. This bug has been around for a while. It does not occur with any of the other browsers. I just did a new installation of Windows 10.

Also Instagram notifications don't open when you click on them. This has also been an occurring bug.

Asked by Konally 5 months ago

Last reply by Konally 5 months ago

  • Solved

update problems

when I update firefox dev from 96b6 to 100b3, I can't open torrent link with applciations and browser force to open the link with a download action. also I can't use Glit… (read more)

when I update firefox dev from 96b6 to 100b3, I can't open torrent link with applciations and browser force to open the link with a download action. also I can't use Glitter Drag well, why? why firefox get more update, the bacomes harder to use?

Asked by tsukasa 5 months ago

Answered by jeyson1099 5 months ago

Problems on importing history and password to Firefox from Safari

I'm currently switching my web browser from Safari to Firefox. I've tried to import all the things i have in my Safari browser to Firefox. However, after i successfully i… (read more)

I'm currently switching my web browser from Safari to Firefox. I've tried to import all the things i have in my Safari browser to Firefox. However, after i successfully imported the bookmarks, i'm wondering if there's a way that i can import the history and passwords to the Firefox?

Asked by Perry Z 5 months ago

Last reply by Perry Z 5 months ago

  • Solved

open multiple tabs at once

Hello, Please add this feature in Firefox and Firefox developer edition I am wondering when i open firefox developer edition. All the tabs will be open during stating fir… (read more)

Hello,

Please add this feature in Firefox and Firefox developer edition

I am wondering when i open firefox developer edition. All the tabs will be open during stating firefox developer edition.For better understanding this feature is already in google chrome.Please search this in google

Open a specific page or set of pages

Asked by er.anujchadha 5 months ago

Answered by FredMcD 5 months ago