Showing questions tagged: Show all questions

"Android Device Troubles: Difficulty Accessing Website - Need Assistance!"

"Has anyone encountered issues accessing a specific website on their Android device? I'm experiencing difficulties with my site, and I'm wondering if others have faced si… (read more)

"Has anyone encountered issues accessing a specific website on their Android device? I'm experiencing difficulties with my site, and I'm wondering if others have faced similar problems. The website in question is https://support.mozilla.org/. Any insights or solutions would be greatly appreciated. Thank you!"

Asked by Joe Root 1 month ago

Last reply by Cervantez Billlie 6 hours ago

Now it's web based pdf viewers that Android Can't Utilize?

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which… (read more)

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which somehow only affect our OS, so let me apologize before I begin, and yes I do know it's a bug, and read a rumor Firefox 57 may fix it, to keep your reply as minimal as necessary.

I recently migrated back to you, and while it hasn't been any complex issues, I spent an figuring out I couldn't simply open my browser to a specific URL, though yes I did apply the quasi-work around option of making it a permanent page/icon, which I can click, though this took another investigation in itself, because for some reason Google News(web based url) doesn't doesn't even list as a website in the hamburger menu, which changes it to an app. Yeah, it is indeed an app, but I'm using the URL so this just seems like it was built to confuse, which thankfully a post on Reddit made crystal clear, along with plenty of company of other confused people.

Now my next issue I now know I can't even fix, but simply would appreciate an idea of when/if the bug will be stomped. I, of course, have a couple of fillable pdf files I need to fill in and email, so during my breaks yesterday I finally found(tons of answers out there obviously between old builds/OS) out this was a bug, and Android users simply cannot use web based pdf editors till it's repaired (I'm an old school programmer, detest downloading any app I'm not power using, especially if there's a web based version, even Google News that I read constantly, I stick w/website, because as you know we already have more apps than our hardware's performance can handle. Found a github post, stating this might be fixed in Version 57? I looked at the About Firefox, and saw a 119 number, but it wasn't clear if that was build, or what number there was. I just downloaded Firefox, so do you have any idea when/if any of these very basic features are going to be fixed?

From my reading, it sounds as if this new Android build is still very much in it's infancy, and understand it takes time and updates to get things high and tight, and I wouldn't even be bothering you had I found anything here or elsewhere that wasn't utterly vague. So perhaps first, when is the next build due, and second, is there any specific info as to what we can expect to see fixed and third will there be a homepage button, that we can put a specific url in along with regaining the ability to view/edit pdf files that are web based? I, obviously am just going to have to use my old ad ridden browser to accomplish this, but I'd sure like to stay default with your browser after spending all this time making it just that, and forbthe fact that otherwise, Firefox Android has accomplished everything else I was hoping to nip in the butt,along with finally getting back my ability to highly customize my browser. Sorry again if there's an answer here to all of this, I really did make an effort to find something too, and thank you for your time.

Asked by theflyingpeacock 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Hi, I have been visiting this website for almost a decade at this point, using my Firefox browser, and have never had any issue before. Only after one of the last few Fi… (read more)

Hi,

I have been visiting this website for almost a decade at this point, using my Firefox browser, and have never had any issue before. Only after one of the last few Firefox updates am I now getting this error on a "Secure Connection Failed" page when I try to visit it. The error code is "SSL_ERROR_RX_RECORD_TOO_LONG".

I know that this website is safe because I have used it so many times. It is a P2P torrent page, I use a VPN (check that the VPN is working using ipleak.net), Malwarebytes Browser Guard, as well as Firefox's "Default Protection" secure DNS settings.

However, now Firefox isn't letting me get through to the website at all. Can you tell me how can I change my SSL settings in Firefox so that I can continue to use it and still use my favorite torrent site (which happens to be the safest one I know of)?

Thanks for all your help!

Sincerely, Andy

Asked by merz.mappe.3 2 weeks ago

Last reply by Paul 1 week ago

Unable to use video control bar when accessing desktop version of youtube full screen

Steps to reproduce: I use Firefox in landscape orientation on my Android tablet, open YouTube, click on the desktop version of the website, click on a YouTube video, and… (read more)

Steps to reproduce:

I use Firefox in landscape orientation on my Android tablet, open YouTube, click on the desktop version of the website, click on a YouTube video, and then click on full screen.

Actual results:

The video control bar below the video is visible, but cannot be clicked. Trying to reinstall Firefox can still reproduce the problem.

Expected results:

The video control bar can be clicked.

This bug is only triggered when the tablet is in landscape mode. is to access the desktop version of the website. If the video is in portrait mode at first, and then clicked to make the video full screen, the automatic horizontal screen will not trigger this bug. It's all normal on chrome. Some other websites will also appear, such as bilibili.

Asked by Sirius 2 weeks ago

Last reply by Li Shuaiyang 2 weeks ago

Can't use Linkedin in Firefox for Android

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from inte… (read more)

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from interaction with the page. In the same time home feed is working fine. I tried disabling all extensions but no luck.

Asked by Alexander 1 month ago

Last reply by Najmus 2 weeks ago

Unwanted malware website on homepage

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Als… (read more)

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Also when I'm not using the Firefox browser it still tries to open! Once I open the browser sometimes there are as many as seven or more attempts by this page to open! PLEASE HELP ME GET RID OF IT PERMANENTLY! Thank you! Email removed for privacy reasons

Asked by anthony brooks 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

How can I check the speed of my website?

Question: "In my efforts to enhance the user experience on my https://attractivenesstest.online/ website, I'm keen on evaluating its speed performance. Could you advise m… (read more)

Question: "In my efforts to enhance the user experience on my https://attractivenesstest.online/ website, I'm keen on evaluating its speed performance. Could you advise me on effective methods or tools I can utilize to accurately measure and assess the speed of my website?"

Asked by Edi Dervishi 1 month ago

Last reply by Muhammad Qasim 1 month ago

Firefox for Android unloads background tabs. I want to listen Youtube in background

I use Firefox with Video Background Play Fix. It worked properly on my old phone, but doesn't work on my current phone. Playing unexpectedly stops sometimes, usually when… (read more)

I use Firefox with Video Background Play Fix. It worked properly on my old phone, but doesn't work on my current phone. Playing unexpectedly stops sometimes, usually when I launch another app, but sometimes in my pocket.

I tried to add to about:config (in firefox nigtly) browser.tabs.unloadOnLowMemory = false . There is no such option in current version. I tried to add manually, but it didn't help.

Asked by Te123 1 month ago

Last reply by Kiki - Currently off (back April 16) 1 month ago

Known issues for 4+ years. Choppy videos, user interaction fails.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix. Sw… (read more)

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Asked by ItzWonder 1 month ago

Last reply by TyDraniu 1 month ago

Unlocking Firefox's Potential: A Guide to Troubleshooting with Mozilla's Support Resources"

Question: How can I troubleshoot and resolve common issues of Ecosystem encountered while using Mozilla Firefox through the support resources available at https://suppor… (read more)

Question: How can I troubleshoot and resolve common issues of Ecosystem encountered while using Mozilla Firefox through the support resources available at https://support.mozilla.org/?

Asked by Joe Root 1 month ago

Last reply by Paul 1 month ago