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Exceptions

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. Th… (read more)

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Asked by Shep 3 months ago

Last reply by cor-el 3 months ago

FireFox Basic Browsing Issues - version 128.0.2 (64-bit)

I just want to bring it to your attention, that since my latest Windows 11 updates, Firefox browser has been having browsing issues. 1. Basic or multiple tabs are no lo… (read more)

I just want to bring it to your attention, that since my latest Windows 11 updates, Firefox browser has been having browsing issues.

1. Basic or multiple tabs are no longer browsing as before. Pages such as: Instagram, Facebook, LinkedIn, CNN, Microsoft home Page, Google, GoDaddy, and so on.

Please note: I have cleared the Cache and internet history, and this does not make any difference. The issue remains the same.

What is causing this basic browsing issue with this version of Firefox?

Asked by bondesq 4 months ago

Last reply by MiYarnStalker 4 months ago

Cookiebot consent popup justifiably blocked by Enhanced Tracking Protection settings?

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cook… (read more)

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cookie from domain https://consent.cookiebot.com is protected and NOT loaded.

Does this mean Mozilla Firefox sees the https://consent.cookiebot.com cookie as a third party tracking cookie that needs to be blocked as nobody gave consent to load the cookiebot consent popup?

Question 1: Is according to Mozilla Firefox https://consent.cookiebot.com a third party tracking cookie that needs to be blocked if you as a user want to have guarantees over your privacy online?

Question 2: Is it not strange to see Firefox blocking a widely used cookie consent system to protect users by giving consent to select which cookies will be set yes/no?

Asked by Jordan van Bergen 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Links in outlook won't open

This issue started a few weeks ago. When I receive an email in my outlook account and click on it, a new window opens but there is no content, the page is blank. I know t… (read more)

This issue started a few weeks ago. When I receive an email in my outlook account and click on it, a new window opens but there is no content, the page is blank. I know the link is working because if I copy and paste it into a new window it works fine. Is there a setting I need to change to be able to click on a link and have it open, like it has in the past? Since it is a new issue I am not sure if it is from an update or something. Thank you

Asked by nyatheart 4 months ago

Last reply by jonzn4SUSE 4 months ago

captive portal detection

captive portal detection has gone crazy - suddenly is popping up almost every time i go to a new site from my home pc on a secure att network ; it even pops up when … (read more)

captive portal detection has gone crazy - suddenly is popping up almost every time i go to a new site from my home pc on a secure att network ; it even pops up when i am already logged into a site & go to a new page; if this is a "feature" - tell me how to make it go away

Asked by emoze 4 months ago

Last reply by cor-el 4 months ago

Pink search bar

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks … (read more)

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks

Asked by gmorrow1 4 months ago

Last reply by ThePillenwerfer 4 months ago

Imitating Firefox

As I was using Firefox today I got this. https://search.soddeskfine.live/vupmsilr/?utm_campaign=y0rsMyowMImIDv9DTSX69oig88PrjKrJ9agQ3DpV-9I1&t=back4&f=1&sid=t… (read more)

As I was using Firefox today I got this. https://search.soddeskfine.live/vupmsilr/?utm_campaign=y0rsMyowMImIDv9DTSX69oig88PrjKrJ9agQ3DpV-9I1&t=back4&f=1&sid=t2~joutodrs5sc3nyxfxglgcaim&fp=cLR6e4eyZh8orFbu6fCYQg%3D%3D

which is clearly imitating Firefox and can be harm to our PCs. Please look into this. Thanks.

Asked by antonasiri 4 months ago

Last reply by James 4 months ago

Pacific Gas & Electric is depreciating customer use of Firefox browser.

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported." "Your browser is unsupported. "Please use a different browser. To … (read more)

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported."

   "Your browser is unsupported.
   "Please use a different browser. To learn more, visit pge.com/supported-browsers."

I have not noticed any problems viewing/interacting anywhere on their site and would like to know why they are making this warning. I suspect that Mozilla.org would have a similar concern.

Asked by Richard 4 months ago

Last reply by jonzn4SUSE 4 months ago

try again

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to … (read more)

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Iqbal Hossain Mamun 4 months ago

Last reply by cor-el 4 months ago

Can't copy some web site info

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge. Followed the instructions on google to fix but does … (read more)

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge.

Followed the instructions on google to fix but does not fix. And, yes, the box in my settings is checked.

Tks - jb

Asked by jim 4 months ago

Last reply by cor-el 4 months ago

Firefox browswer failed to check for update.

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browse… (read more)

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browser is version 128.0.2 (64-bit). A few days ago in the application menu told me there was an update and said to install it because it couldn't check for updates. I downloaded and installed it three times now, but the problem still persists. My Bit Defender also keeps popping up messages telling me "firefox.exe attempted to establish a connection relying on an unmatching security certificate to aus5.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." I have had over 2000 of those messages in the past few days.

I have never had an issue like this before. Is there a glitch in the most recent update? What can I do to fix it outside of resetting my browser, which logs me out of my google accounts and causes me to not be able to get back into them.

Firefox Windows 10 Not Saving Settings Anymore

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed. I already did the following: https://suppo… (read more)

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed.

I already did the following: https://support.mozilla.org/bm/questions/1226076 To no avail.

What changed? I didn't change anything in my computer for this to start.

Thanks for any help.

Asked by William Wusik Kalfelz 4 months ago

Last reply by jonzn4SUSE 4 months ago

Lost everything on re-install

Firefox would not open so I ran an old installer I had and now I've lost everything. No Bookmarks, no history, no add-ons. is there anyway to get it all back? Is everythi… (read more)

Firefox would not open so I ran an old installer I had and now I've lost everything. No Bookmarks, no history, no add-ons. is there anyway to get it all back? Is everything in a file somewhere?

Asked by wuming1 4 months ago

Last reply by Ray Vermey 4 months ago

Firefox cannot open any website. Stating Server not Found

Firefox has suddenly stopped being able to load any website. I am connected to the internet, Chrome and Safari do not have this problem. I have tried the following: … (read more)

Firefox has suddenly stopped being able to load any website. I am connected to the internet, Chrome and Safari do not have this problem.

I have tried the following:

The problem still persists. Any suggestions would be great. Thanks!

Asked by rdzva.ale 4 months ago

Last reply by Paul 4 months ago