how do I load thunderbird, every time I load it, it says you cant load thunderbird twice
how do I load thunderbird, every time I load it, it says you cant load thunderbird twice
how do I load thunderbird, every time I load it, it says you cant load thunderbird twice
FireFox Browser Crashing from Multiple Windows with Dual Monitors causing memory crashes in gnome. google chrome used to have a brower extension called "The Great Suspen… (read more)
FireFox Browser Crashing from Multiple Windows with Dual Monitors causing memory crashes in gnome.
google chrome used to have a brower extension called "The Great Suspender" to stop these crashes. If firefox can't figure this out I am not going to continue using firefox and go back to chrome.
I am getting frequent Gah. your tab just crashed
Impossible to get to my emails.
And it is rather annoying that the report does not tell me which addon is misbehaving either. I do know it runs just fine without any addons enabled so hence, the problem… (read more)
And it is rather annoying that the report does not tell me which addon is misbehaving either. I do know it runs just fine without any addons enabled so hence, the problem lies with a buggy addon and I'm left in the dark about which one.
Why do tabs keep crashing?
My Apple desktop crashes frequently in different applications (while in gmail, on Facebook, etc.) and it sends a report to Apple every time. It never does it if I use Saf… (read more)
My Apple desktop crashes frequently in different applications (while in gmail, on Facebook, etc.) and it sends a report to Apple every time. It never does it if I use Safari. If I can reload Firefox to fix it please let me know how to do that. Thanks.
thunderbird not responding on my laptop
I have been having random crashes Firefox Snap on Kubuntu 24.04 (and now 26.04). Sometimes Firefox will run stably for over an hour, sometimes it will crash in less then … (read more)
I have been having random crashes Firefox Snap on Kubuntu 24.04 (and now 26.04). Sometimes Firefox will run stably for over an hour, sometimes it will crash in less then a minute from (re-)launch. I have tried the usual troubleshooting steps of 'run in troubleshoot mode', 'refresh', disable plugins, but the crashing seems to happen even when running in troubleshoot mode. I also have not been able to figure out any kind of event or user-action that triggers the crash; it might happen while browsing, it might happen while I am not even at my computer. At first I thought 'the Devs will handle this', but it has been some 6 months so I think my case is not very common/pressing to the community. I'd like to take a more proactive approach in solving the problem. I am still a novice at software fixing, so I might have skipped or missed a very basic step in the '10 things to try to fix Firefox'.
Additional details: Operating system: Windows (please specify your Windows version if known) The issue started on August 25, 2026. Thunderbird becomes unresponsive sh… (read more)
Additional details:
I would appreciate any guidance on how to identify the cause of this issue and restore Thunderbird without losing my existing emails.
Thunderbirdメールアプリが時々フリーズする。フリーズが長い場合は、再度システムを立ち上げることがある
Yesterday morning my Firefox was updated to version 157 and ever since it reopened it has crashed too many times to count. Sometimes it will run for 20-30 minutes, but th… (read more)
Yesterday morning my Firefox was updated to version 157 and ever since it reopened it has crashed too many times to count. Sometimes it will run for 20-30 minutes, but then it will crash repeatedly in just a few moments or a few minutes after reporting the crash and restarting. I already tried reinstalling the current version with no success in solving the problem. I could not even keep it from crashing while trying to type this question, so I am now using MS Edge as my browser until I can find a fix for Firefox.
After yesterday's update firefox often crashes websites (probably RAM problem)
My Meural said firefox crashed and to enter my email to get it fixed
get message Firefox Not Responsive when entering text verification code for Outlook email, also randomly for only 1 bank card, this crashed entire web and have to turn of… (read more)
get message Firefox Not Responsive when entering text verification code for Outlook email, also randomly for only 1 bank card, this crashed entire web and have to turn off computer to even try web again, earlier 9/30 your web froze submitting this, other emails and banks/card work fine, have tried over 12 times 2026/9/29 and 9/30, have cleared cache, turned off computer, Using ESET antivirus, google works every time
Submitted Crash Reports Clear All Report ID Date Submitted bp-12922f4d-e0ff-4f9c-9244-9459b0260927 9/27/2026, 1:44 PM View bp-3b91501f-4ea4-4bbf-9ea7-5578a0260926 … (read more)
Submitted Crash Reports Clear All Report ID Date Submitted bp-12922f4d-e0ff-4f9c-9244-9459b0260927 9/27/2026, 1:44 PM View bp-3b91501f-4ea4-4bbf-9ea7-5578a0260926 9/26/2026, 6:40 AM View bp-b35b464f-8f0c-4e85-9261-d2da70260926 9/26/2026, 5:46 AM View bp-5ae39b13-855e-4680-bcf9-273960260922 9/21/2026, 8:26 PM View bp-36b2854c-750c-493b-9ba0-e6eba0260910 9/10/2026, 4:55 AM Viewese are the 5 most recent ones.
Abbreviations ( Nat'l for National) locks up a send function. A mis-spelled word locks up TBird when I click send. For either instance the mouse will not click on anythin… (read more)
Abbreviations ( Nat'l for National) locks up a send function. A mis-spelled word locks up TBird when I click send. For either instance the mouse will not click on anything except the red X delete.
There is nothing obviously happening with my browser. It doesn't crash when I am using it. But I keep getting, several times/day, the dialog box shown in added images bel… (read more)
There is nothing obviously happening with my browser. It doesn't crash when I am using it. But I keep getting, several times/day, the dialog box shown in added images below.
Hello, I have been unable to update Firefox past 132.0.2; every time I download an update and install/restart, all tabs automatically crash upon loading regardless of the… (read more)
Hello,
I have been unable to update Firefox past 132.0.2; every time I download an update and install/restart, all tabs automatically crash upon loading regardless of the website. I can load local pages like settings or about:config, but anything that actually uses the internet goes straight to crashing (including sites as simple as google.com). I have tried restarting in Troubleshooting mode to no avail. There are no crash reports when I pull up about:crashes, so unable to post IDs here.
It is not an internet access problem (I am [unfortunately] filling out this form from Edge), and with reversion to 132.0.2 everything moves along hunky-dory. I am also able to use the newest version of Firefox on all of my work devices, so it appears to be something in particular with my person PC. Problem occurred with both Windows 10 and Windows 11.
Any help would be much appreciated- I didn't mind an older version of Firefox that worked, but there have been some MFA logons that refuse to go load in v132 so it's becoming something I'm less able to ignore now. TIA
I run Thunderbird on MacOS for some years without a problem. Now, after a hard reboot, Thunderbird won't launch anymore. I tried reinstalling to no avail. Is there anythi… (read more)
I run Thunderbird on MacOS for some years without a problem. Now, after a hard reboot, Thunderbird won't launch anymore. I tried reinstalling to no avail. Is there anything I could do here? Or do you need any more info? The crash report is as follows:
Translated Report (Full Report Below)
Process: thunderbird [8297] Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 155.0 (15526.8.28) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501
Date/Time: 2026-09-09 13:49:46.3562 +0200 OS Version: macOS 15.0.1 (24A348) Report Version: 12 Anonymous UUID: A83FED70-635C-4178-5B0E-2FB36A313750
Sleep/Wake UUID: 9CEF8430-EEF8-43BB-AC16-8A9FF7407F51
Time Awake Since Boot: 25000 seconds Time Since Wake: 7284 seconds
System Integrity Protection: enabled
Crashed Thread: 0 MainThread Dispatch queue: com.apple.main-thread
Exception Type: EXC_GUARD (SIGKILL) Exception Codes: GUARD_TYPE_MACH_PORT Exception Codes: 0x0000000000000203, 0x0000000000000000
Termination Reason: Namespace GUARD, Code 2305843146652647939
Thread 0 Crashed:: MainThread Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x7ff815680e0e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff81568f622 mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff815687f16 mach_msg_overwrite + 649 3 libsystem_kernel.dylib 0x7ff8156810ff mach_msg + 19 4 XUL 0x2f9aca7f4 0x2f35dd000 + 105830388 5 XUL 0x2f9ac4183 0x2f35dd000 + 105804163 6 XUL 0x2f9ac2884 0x2f35dd000 + 105797764 7 XUL 0x2f865b45b 0x2f35dd000 + 84403291 8 XUL 0x2f8685615 0x2f35dd000 + 84575765 9 XUL 0x2f868d2af 0x2f35dd000 + 84607663 10 XUL 0x2f868d80f 0x2f35dd000 + 84609039 11 thunderbird 0x10d03ab2a 0x10d03a000 + 2858 12 dyld 0x7ff8153342cd start + 1805
Thread 1:: AsyncSignalControlThread 0 libsystem_kernel.dylib 0x7ff81568187a read + 10 1 XUL 0x2f825612a 0x2f35dd000 + 80187690 2 XUL 0x2f82560dd 0x2f35dd000 + 80187613 3 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 4 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15
Thread 2:: RegisterFonts 0 CoreFoundation 0x7ff81573a759 CFStringGetCharacters + 98 1 CoreFoundation 0x7ff815803d71 CFURLCreateFilePathURL + 1086 2 libFontRegistry.dylib 0x7ff81e9c2201 TLocalFontRegistryImp::RegisterFont(__CFURL const*, __CFDictionary const*, unsigned int, unsigned int, __CFError**) const + 459 3 libFontRegistry.dylib 0x7ff81e9c2c32 TLocalFontRegistryImp::RegisterFonts(__CFArray const*, __CFDictionary const*, unsigned int, unsigned int, __CFArray const**, __CFArray const**, __CFArray const**) const + 182 4 libFontRegistry.dylib 0x7ff81e9de0ff XTRegisterFonts2 + 701 5 CoreText 0x7ff817d6db29 _CTFontManagerRegisterActionFontsForURLs(__CFArray const*, CTFontManagerScope, bool, Action, __CFArray const**) + 339 6 CoreText 0x7ff817d6eef7 _CTFontManagerRegisterActionFontURLs(__CFArray const*, CTFontManagerScope, bool, Action, URLTrust, __CFArray const*, bool (__CFArray const*, bool) block_pointer) + 42 7 XUL 0x2f4b40609 0x2f35dd000 + 22427145 8 XUL 0x2f4b5deba 0x2f35dd000 + 22548154 9 libnss3.dylib 0x2da8bb369 0x2da709000 + 1778537 10 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 11 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15
Thread 3: 0 libsystem_pthread.dylib 0x7ff8156bdbcc start_wqthread + 0
Thread 4: 0 libsystem_kernel.dylib 0x7ff815680e0e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff81568f622 mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff815687f16 mach_msg_overwrite + 649 3 libsystem_kernel.dylib 0x7ff8156810ff mach_msg + 19 4 XUL 0x2f9aca16d 0x2f35dd000 + 105828717 5 XUL 0x2f9acaeac 0x2f35dd000 + 105832108 6 XUL 0x2f9acad91 0x2f35dd000 + 105831825 7 XUL 0x2fb206fa9 0x2f35dd000 + 130195369 8 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 9 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15
Thread 5: 0 libsystem_pthread.dylib 0x7ff8156bdbcc start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000001000000a rbx: 0x00000002db928340 rcx: 0x00007ff7b2ec4af8 rdx: 0x0000003480000013 rdi: 0x00000002db928340 rsi: 0x0000000400000011 rbp: 0x00007ff7b2ec4b60 rsp: 0x00007ff7b2ec4af8 r8: 0x0000000000000000 r9: 0x0000000000000001 r10: 0x0000000000002303 r11: 0x0000000000000206 r12: 0x00000000000007d0 r13: 0x0000000400000011 r14: 0x0000000000000000 r15: 0x0000000000000001 rip: 0x00007ff815680e0e rfl: 0x0000000000000206 cr2: 0x0000000000000000
Logical CPU: 0 Error Code: 0x0100002f Trap Number: 133
Binary Images:
0x10d03a000 - 0x10d042fff org.mozilla.thunderbird (155.0) <4c4c4439-5555-3144-a100-2f79b5ba51e1> /Applications/Thunderbird.app/Contents/MacOS/thunderbird
0x10d168000 - 0x10d1dcfff libmozglue.dylib (*) <4c4c4442-5555-3144-a1b2-7d8d2d6587df> /Applications/Thunderbird.app/Contents/MacOS/libmozglue.dylib
0x10d077000 - 0x10d083fff com.apple.CoreWiFi (1.0) <c356ba94-c112-3326-9011-74fc0bb4dfde> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x10d444000 - 0x10d5dffff CoreWiFiOld.dylib (*) <d5ce0007-36ac-37a1-a5d7-07ad7365e60a> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFiOld.dylib
0x10d056000 - 0x10d057fff com.apple.IO80211 (1.0) <c0791260-3db4-30e8-962c-1d7a90bbe2d5> /System/Library/PrivateFrameworks/IO80211.framework/Versions/A/IO80211
0x10d061000 - 0x10d061fff com.apple.WiFiPeerToPeer (652.55.0) <6de18c87-b584-3fba-b9f2-5439ee94f3f7> /System/Library/PrivateFrameworks/WiFiPeerToPeer.framework/Versions/A/WiFiPeerToPeer
0x17689e000 - 0x1768f1fff IO80211Old.dylib (*) <d5ce0007-f5f4-3ab8-a256-05df5202823b> /System/Library/PrivateFrameworks/IO80211.framework/Versions/A/IO80211Old.dylib
0x1e640b000 - 0x1e6432fff WiFiPeerToPeerOld.dylib (*) <d5ce0007-9684-3a09-bf78-fb3a4f8bb7b1> /System/Library/PrivateFrameworks/WiFiPeerToPeer.framework/Versions/A/WiFiPeerToPeerOld.dylib
0x2da709000 - 0x2da9d5fff libnss3.dylib (*) <4c4c449b-5555-3144-a1ce-153a9242e9fd> /Applications/Thunderbird.app/Contents/MacOS/libnss3.dylib
0x2dbc97000 - 0x2dc767fff libgkcodecs.dylib (*) <4c4c4478-5555-3144-a176-a5710479f9c6> /Applications/Thunderbird.app/Contents/MacOS/libgkcodecs.dylib
0x10d400000 - 0x10d423fff liblgpllibs.dylib (*) <4c4c44b4-5555-3144-a1b9-b5c664969bb6> /Applications/Thunderbird.app/Contents/MacOS/liblgpllibs.dylib
0x10d06b000 - 0x10d06bfff com.apple.framework.CoreWLAN (16.0) <cf40012c-37ff-356e-863f-24c150978974> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x25d475000 - 0x25d4effff CoreWLANOld.dylib (*) <d5ce0007-0117-3ddb-beb8-5886a5f8b758> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLANOld.dylib
0x2f35dd000 - 0x2fe8e2fff XUL (*) <4c4c44ee-5555-3144-a15b-7a3b6ab61736> /Applications/Thunderbird.app/Contents/MacOS/XUL
0x10d42f000 - 0x10d430fff org.mozilla.channelprefs (1.0) <4c4c4410-5555-3144-a148-95c735c87f29> /Applications/Thunderbird.app/Contents/Frameworks/ChannelPrefs.framework/ChannelPrefs
0x7ff815680000 - 0x7ff8156bbfff libsystem_kernel.dylib (*) <10094a6c-fa57-367f-b06e-7c449ea31285> /usr/lib/system/libsystem_kernel.dylib
0x7ff81532e000 - 0x7ff8153ba32f dyld (*) <69c73748-37ae-3a6f-83af-690645c3da75> /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff8156bc000 - 0x7ff8156c7fff libsystem_pthread.dylib (*) <c0db9cf9-86ec-31d4-a557-2c07945fd8f2> /usr/lib/system/libsystem_pthread.dylib
0x7ff81572b000 - 0x7ff815bcaff2 com.apple.CoreFoundation (6.9) <541c6f06-0abc-39f5-a7d2-3cad5db19c04> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff81e9af000 - 0x7ff81e9faff7 libFontRegistry.dylib (*) <31b7fceb-b146-3e8d-a297-87c67730f388> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7ff817c31000 - 0x7ff817e51ff5 com.apple.CoreText (841.0.0.1) <c3eb23cc-fc68-312e-bc9d-8e28a4a44da3> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
External Modification Summary:
Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%) Writable regions: Total=7.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=7.6G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
Activity Tracing 256K 1 Kernel Alloc Once 8K 1 MALLOC 550.1M 21 MALLOC guard page 24K 6 STACK GUARD 56.0M 6 Stack 12.0M 6 VM_ALLOCATE 132.0M 18 VM_ALLOCATE (reserved) 7.1G 10 reserved VM address space (unallocated) __CTF 824 1 __DATA 30.4M 877 __DATA_CONST 95.2M 881 __DATA_DIRTY 2560K 333 __FONT_DATA 2352 1 __INFO_FILTER 8 1 __LINKEDIT 186.2M 17 __OBJC_RO 76.1M 1 __OBJC_RW 2354K 2 __TEXT 1.1G 902 __TPRO_CONST 272K 2 dsce.got 124K 1 dyld private memory 512K 2 mapped file 53.2M 51 owned unmapped memory 20K 1 shared memory 1124K 9
TOTAL 9.4G 3151 TOTAL, minus reserved VM space 2.3G 3151
Full Report
{"app_name":"thunderbird","timestamp":"2026-09-09 13:49:48.00 +0200","app_version":"155.0","sroute_id":12,"slice_uuid":"4c4c4439-5555-3144-a100-2f79b5ba51e1","build_version":"15526.8.28","platform":1,"bundleID":"org.mozilla.thunderbird","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0.1 (24A348)","roots_installed":0,"name":"thunderbird","incident_id":"D8368554-B699-4AD8-A8A6-2C4175E89A69"} {
"uptime" : 25000,
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro15,2",
"coalitionID" : 1356,
"osVersion" : {
"train" : "macOS 15.0.1",
"build" : "24A348",
"releaseType" : "User"
},
"captureTime" : "2026-09-09 13:49:46.3562 +0200",
"codeSigningMonitor" : 0,
"incident" : "D8368554-B699-4AD8-A8A6-2C4175E89A69",
"pid" : 8297,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2026-09-09 13:49:45.0052 +0200",
"procStartAbsTime" : 25995372141555,
"procExitAbsTime" : 25996722299153,
"procName" : "thunderbird",
"procPath" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/thunderbird",
"bundleInfo" : {"CFBundleShortVersionString":"155.0","CFBundleVersion":"15526.8.28","CFBundleIdentifier":"org.mozilla.thunderbird"},
"storeInfo" : {"deviceIdentifierForVendor":"1F778C59-C2BF-597B-B4D7-068A27420DA1","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.mozilla.thunderbird",
"crashReporterKey" : "A83FED70-635C-4178-5B0E-2FB36A313750",
"codeSigningID" : "org.mozilla.thunderbird",
"codeSigningTeamID" : "",
"codeSigningFlags" : 570490881,
"codeSigningValidationCategory" : 1,
"codeSigningTrustLevel" : 4294967295,
"bootSessionUUID" : "3B94A2DF-4DD0-4B72-9BCF-22A7621B9373",
"wakeTime" : 7284,
"sleepWakeUUID" : "9CEF8430-EEF8-43BB-AC16-8A9FF7407F51",
"sip" : "enabled",
"sroute_id" : 12,
"exception" : {"port":515,"signal":"SIGKILL","guardId":0,"codes":"0x0000000000000203, 0x0000000000000000","violations":["ILLEGAL_MOVE"],"message":" ILLEGAL_MOVE on mach port 515 (guarded with 0x0000000000000000)","subtype":"GUARD_TYPE_MACH_PORT","type":"EXC_GUARD","rawCodes":[515,0]},
"termination" : {"namespace":"GUARD","flags":2,"code":2305843146652647939},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
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