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shortcuts on desktop screen connecting to bookmarks

The main screen (desktop) there were 4 rows of bookmarks connecting me (user) with the websites that are frequently connected. Recently after restarting the desktop compu… (read more)

The main screen (desktop) there were 4 rows of bookmarks connecting me (user) with the websites that are frequently connected. Recently after restarting the desktop computer, those shortcut bookmarks no longer display. Plus I'm unable to connect to the record of bookmarks previously saved using the star icon. (I hope this is a descriptive explanation to elicit assistance in this matter) [edited email from public support forum]

Asked by Pete 17 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

There is no horizontal scrolling

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the hor… (read more)

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the horizontal scroll available. Thank you.

Asked by rei.tei17 4 days ago

Last reply by jonzn4SUSE 4 days ago

Problem with email in outbox

Can someone advise please, I am using an android tablet and have had no problems with thunderbird until recently. I send and receive email from multiple accounts, but occ… (read more)

Can someone advise please, I am using an android tablet and have had no problems with thunderbird until recently. I send and receive email from multiple accounts, but occasionally it will stick the email in the outbox and nothing I do will send it.

The email address is correct because if I go to yahoo it will send the message.

It appears to be totally random from any of the six accounts I use. I have deleted each account, reinstalled thunderbird. No difference. I can send mail it goes yo outbox, send another and it gets sent. ??

I am getting to the stage where I am going to abandon thunderbird because I think email is sent and its not.

Asked by Catweazle 1 week ago

Last reply by Platform34 6 days ago

Single key shortcuts -- way to disable them

There's a community of people who need to be able to turn off single key shortcuts. I'm one of them because I use some speech input, and a stray word from you or an off… (read more)

There's a community of people who need to be able to turn off single key shortcuts. I'm one of them because I use some speech input, and a stray word from you or an office mate when the focus is in the wrong place can cause a lot of havoc that's difficult to undo. You can also get in trouble when typing – hitting a stray "a" can archive something without you realizing it, and this has happened to me as well. A cat going across the keyboard can also cause an awful lot of havoc that's difficult to track down and reverse. If we could simply turn off single key shortcuts, that would go a long way toward solving this problem. Even better if we could remap them. There is an extension that does this but it's aimed at developers and also requires full control of your computer, which removes is as an option for more people. I think you'd make many people happy building in something simpler -- alternate keybindings for single key shortcuts, a setting to turn the single key shortcuts off, or, best yet, the ability to remap them. Thanks for listening, and thanks for a great product! Best, Kim

Asked by Kim113 1 week ago

Last reply by Mad Maks 1 week ago

Cannot receive FOX or CNN straming recently.

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error… (read more)

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

Asked by jbspe 1 month ago

Last reply by Denys 1 week ago

Spam on Thunderbird mobile

Hi, On my desktop, thunderbird does an awesome job cutting spam. While on the mobile its terrible, not just are most spam mails coming thru but some legit emails are get… (read more)

Hi,

On my desktop, thunderbird does an awesome job cutting spam. While on the mobile its terrible, not just are most spam mails coming thru but some legit emails are getting flagged. Is there some way to make it mimic the desktop.

Thanks in advance

Asked by Thunderball 4 months ago

Last reply by Gary 1 week ago

Eingabefenster (Chats) werden hinter Tastatur verborgen

Hallo Community, Seid dem neuesten Update von Android schiebt sich das browserfenster nicht automatisch nach oben. Wenn die tastatur eingeblendet wird. Sprich der chat, … (read more)

Hallo Community,

Seid dem neuesten Update von Android schiebt sich das browserfenster nicht automatisch nach oben. Wenn die tastatur eingeblendet wird. Sprich der chat, also das was ich schreibe, verbirgt sich hinter dem tastaturfeld.

Vor dem Update musste ich das auf vielen websiten nach oben schieben. Um das zu lesen, was ich aktuell tippe. Nun kann ich das nicht mehr hochziehen. Und muss jedesmall die tastatur verbergen, lesen, korrigieren.. weiter tippen :/

Meine versuche, die bisher erfolglos geblieben sind: Firefox app neu installieren. Andere tastatur für android installieren. Neu starten vom smartphone.

Das Smartphone hat kaum apps installiert. Ist also ziemlich blank. In anderen browsern habe ich nicht das problem. Ausschließlich in firefox. Und das auf jeder Homepage mit einem chatfenster.

Firefox ist das aktuellste aus dem playstore. Also frisch. Samsung tastatur Samsung galaxy s 23 ultra. Neuestes betriebssystem (update novemer 2025) Wenige apps installiert, wie krankenkasse oder email.

Asked by Paul Soroyu 2 weeks ago

Last reply by Kiki 2 weeks ago

is firefox blocking my email account??

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, usin… (read more)

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, using the new email ([edited] @myctl.net) and now I'm blocked from my email / webmail Is firefox blocking my email account??

Thank You........Steven Could a tech. call me at [edited phone# from public community support forum] if help is available??

Asked by radiostief 4 weeks ago

Last reply by Paul 4 weeks ago

Extremely Frustrating Experience Creating Firefox Profile Shortcuts — Leaving Firefox

Hello Mozilla community, I want to share my extremely frustrating experience while trying to create desktop shortcuts for Firefox profiles. I have two profiles, and desp… (read more)

Hello Mozilla community,

I want to share my extremely frustrating experience while trying to create desktop shortcuts for Firefox profiles. I have two profiles, and despite following all standard methods (including manually navigating to the profile folders), nothing worked. The usual steps, including directly creating shortcuts from the profile folder or using suggested tools, failed.

I specifically wanted a way to create exact shortcuts for each profile without manually editing anything. Even after testing everything, the only option left seems to be permanently leaving the profile inside Firefox and opening it from there, which defeats the purpose of quick access.

Due to this unnecessarily complicated process and lack of practical solutions, I have decided to leave Firefox permanently and switch to another browser.

Has anyone successfully created direct shortcuts for multiple Firefox profiles in Windows 11 without manual editing? Any practical advice would be appreciated, although I’m already moving away from Firefox.

Thank you. https://chatgpt.com/share/68e37504-cb3c-8002-8b05-f93a0edb5e02

Asked by DGArke 1 month ago

Last reply by Paul 1 month ago

My facebook page comes up blank and my youtube doesn't play video, I can use chat.

When I open up my facebook page it loads but is blank. When I open my youtube channel it opens but when click video in opens I can see chat and can talk in chat, but the … (read more)

When I open up my facebook page it loads but is blank. When I open my youtube channel it opens but when click video in opens I can see chat and can talk in chat, but the video doesn't play wheel keeps spinning. Have no problem on my phone or my tablet just Firefox. please send any questions to this email account since I can't access my mail [edited email from public community support forum]

Asked by Debra Salmon 1 month ago

Last reply by Paul 1 month ago