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I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

After the last update, I lost the toolbar bookmarks and passwords. After some time I was able to figure out how to sync them from my mobile. When I closed FF on my desktop, I lost the sync. Now I get an error when I try to sync. Your last update (using flawed AI, I presume) sucks and has rendered the browser I have used for years. I used your "help" page to recover once, but as soon as I closed the browser, it reverted to no bookmarks, no passwords. I don't want to use MS browsers because FF has served very well for years. Sorry but WTF are you thinking?

In the last few weeks, i cannot read my iCloud emails. It says things like"message cannot be downloaded now" or "cannot move to trash now", so the only way I can consistently read my emails, is to switch to my Google browser, which has absolutely no problem with the iCloud emails Why would this be happening?

          Jonathan Rahn

I've followed all recommendations to fix that, but nothing works. Should I remove the browser, boot up, and download it again? Remove all my personal settings, etc? Also, I download my emails, I erase the unwanted emails, and suddenly, many copies of my previously erased emails show up after I get a new email. This happens with Gmail and Yahoo Mail. Please help me, this is driving me crazy and taking up my time. Gratefully, have a swell day! Isis

While testing the new profiles option with Firefox after loading containers while having Surf-shark VPN on my computer stop accessing websites. The conflict was resolved by reloading surf shark and then while attempting to remove new profiles not being used I deleted the original homepage/profile. Over 10yrs of bookmarks, passwords, and numerous pieces of data have been lost. I need that original Firefox homepage user account for my computer restored.

I use a Lenovo desktop computer that I have used along with the Firefox browser for about 3 years and never had any problems until now. For the past two days it takes up to a couple of minutes to for the Firefox browser to open a page. While the page is loading, I get at the bottom right corner of the screen "performing a TLS handshake." I vaguely understand this terminology but am not an expert on the subject. This "handshake" repeatedly occurs with all sites that I open daily with the Firefox browser. The pages usually open within a couple of seconds. Now it takes minutes and sometimes doesn't open at all. I have difficulty opening even the Firefox home page and when it finally opens, it is incomplete? Do you have any suggestions that might help me?

I must add that the internet connection from my provider, Eastlink, located in Nova Scotia, Canada, is by Ookla tests very slow, ranging from 40 to 55bps instead of the regular150bps or higher. I don't know if the problem is with my desktop or with the provider and the provider has not responded to my telephone request with any information that explain where is the source of the slow internet speed problem.

My email address is [edited email from community support forum]

Gerald Comeau

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything suggested on line to resolve the problem, including uninstalling and reinstalling Thunderbird, and deleting and re-entering my acccount details but neither the IMAP or SMTP servers will connect to Gmail. I have reset all of the server settings on Thunderbird, and have checked that Gmail is IMAP compliant (which, apparently, is is now automatically). I have spent hours trying to sort this out and am just at the point of abandoning Thunderbird completely, but I am loathe to do so if there is a solution. The latest error message i have received is "Unable to log in at server. Probably wrong configuration, username or password" but I don't know what else I can check or change.

re: OAuth2 Authentication for Yahoo, AOL and ATT

My settings selections don't really follow your help descriptions to the letter,so..., also, I already have 2 accounts on 2 platforms and they seem to already be configured with SMTP outging servers using OAuth2.

I'm confused since I'm now on 140.8.0 and have not needed to change a thing, contrary to expectations set from T-bird app popup warning and Mozilla article.(?)

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the upper right screen it's very annoying and I don't or use or trust Google at all. I've searched through all settings my search engine is DDgo I see no way of eliminating google pop-up. Why I'm I receiving this and how do I get rid of of it ASAP?

Thanks, ---Dave

I tried to transfer Thunderbird file from old computer to new computer but get "Profile cannot be loaded. It may be missing or inaccessable." when I start Thunderbird. The old TB file works on old computer and I am pretty sure I copied it and pasted it into the new location in place of the current Thunderbird file.

As stated above, received msg from me to me -- a common practice I hear. If I change my password, will that fix this? I tried to log in to Outlook on line to change password but I use a passkey - doesn't let me do a password entry. Help..... Thanks.

bold text''''bold text' In Settings under Startup, I have check to open all my previous tabs, but when I am shutting down, Firefox wants to close all my tabs before shutting down. If Firefox closes all my tabs on shutdown, then those tabs will not be there next time I start up .... how can I keep my tabs when I shutdown and have them next time I start up

1. 1. Резюме выделенного

1. 1. 1. Общее

Выделенный фрагмент содержит **цепочку из трёх X.509 TLS-сертификатов** (формат PEM), а также временну́ю метку **«5–7 минут»** (вероятно, срок действия или контекст страницы).

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1. 1. 1. Сертификат 1 — Конечный (End-Entity)

- **Субъект:** `accounts.firefox.com` - **Выдан:** Let's Encrypt (R13) - **Действителен:** 15.02.2026 — 16.05.2026 - **Тип:** TLS-сертификат сервера (Domain Validated) - **Алгоритм:** RSA 2048 / SHA-256

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1. 1. 1. Сертификат 2 — Промежуточный (Intermediate CA)

- **Субъект:** `R13` (Let's Encrypt) - **Выдан:** ISRG Root X1 - **Действителен:** 13.03.2024 — 12.03.2027 - **Назначение:** Подпись конечных сертификатов Let's Encrypt

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1. 1. 1. Сертификат 3 — Корневой (Root CA)

- **Субъект:** `ISRG Root X1` (Internet Security Research Group) - **Действителен:** 04.06.2015 — 04.06.2035 - **Назначение:** Доверенный корневой центр сертификации; самоподписанный

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1. 1. 1. Итог

Полная цепочка доверия: `accounts.firefox.com` → `Let's Encrypt R13` → `ISRG Root X1`

I've asked this before. I'd still like to know why I don't remain logged in, but today, this also happened.

How can you have an expired session, when there was no session?

I have searched these forums for "always on top" and the results were completely useless, so I assume no one has asked this question before, or the search engine is ineffective.. anyway, the question is:

When watching a video where you can click the right-side button to pop the video out to Picture-in-Picture mode, the video window that pops out is permanently set to Always On Top. It is often inconvenient for it to be Always On Top. I would like to be able to right-click on that video window and be able to select an option to disable Always On Top, or failing that, I would like to be able to disable this Always On Top via manually setting something in about:config. Can anyone recommend a solution that doesn't involve installing any third-party software to control Always on Top behavior? Thank you in advance.