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firefox upload coming up when trying to insert file (document) in web John Hopkins

I keep getting a firefox upload display for a old file explorer. I should be showing the current file explore data. Why am I getting the message 'firefox upload and not j… (read more)

I keep getting a firefox upload display for a old file explorer. I should be showing the current file explore data. Why am I getting the message 'firefox upload and not just file explorer. When I first check the computer 10 my current updated is displayed un the tag at top as file explorer Thanks, Perry

Asked by frogbadhairday 36 minutes ago

Reinstalled Fiefox Browser

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can … (read more)

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can I recover lost information ?????? Please Help !!

Asked by ujmi 21 hours ago

Last reply by TyDraniu 20 hours ago

XUL runner Error platform version 126 is not compatible with minVersion 125.03 is slowing down the PC

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.0… (read more)

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.03

I cannot find GoogleGoogle Play on my PC and do not use it so I can't delete and re install

Asked by petaodonovan 2 months ago

Last reply by Kiki 22 hours ago

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion &l… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 3 months ago

Last reply by Kiki 22 hours ago

Firefox won't start up

When I try to start Firefox, the following dialog box appears: XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 12… (read more)

When I try to start Firefox, the following dialog box appears:

XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 128.0

Clicking the OK button closes the attempt to start Firefox.

Do I need to reinstall the latest version? If I do, will all my info be saved? Jan

Asked by janhsvec 3 months ago

Last reply by Kiki 22 hours ago

  • Archived

SYNC says acct. PW wrong, but using the same PW stored in the cookie!

Factory reset android phone, trying to sync with my account. Tells me my password is wrong, but it's the SAME as what's stored in the cookie! If I try to change it, it te… (read more)

Factory reset android phone, trying to sync with my account. Tells me my password is wrong, but it's the SAME as what's stored in the cookie! If I try to change it, it tells me whatever I've entered as a new password is wrong? Can't win!

Asked by MILESTWEST 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks deselected in Sync

Lately, Bookmarks has been deselecting itself in Sync on all three of my computers. This has happened twice in the past few days. No problem with other Sync items. … (read more)

Lately, Bookmarks has been deselecting itself in Sync on all three of my computers. This has happened twice in the past few days. No problem with other Sync items.

Asked by MedievalGuy 1 year ago

Last reply by MedievalGuy 1 year ago

Account Data did not sync after re-login

Hi - Wondering if anyone has ideas on how to fix this and recover my bookmarks: 1) Had to reset my Windows 10 laptop which uninstalled Firefox. 2) When I reinstalled fi… (read more)

Hi - Wondering if anyone has ideas on how to fix this and recover my bookmarks:

1) Had to reset my Windows 10 laptop which uninstalled Firefox. 2) When I reinstalled firefox and logged into my account, none of my extensions, bookmarks downloaded or synced 3) I synced my phone (logged into my account correctly with my data) to the firefox on my computer (via QR code), hoping that would fix my laptop's browser syncing issue. Instead it deleted all my phone's firefox bookmarks when it synced with my computer (ugh!)

Is there a way to recover my bookmarks from my phone's firefox or they are all lost? My phone's firefox still has the history but no longer my bookmarks.

Thanks!

Asked by scware12 1 day ago

  • Archived

Show tab previews?

Can I get an explanation for what this does link text Is it supposed to do something different than the windows taskbar mouse thumbnail link text I saw no difference … (read more)

Can I get an explanation for what this does

link text

Is it supposed to do something different than the windows taskbar mouse thumbnail

link text

I saw no difference when enabled.

Asked by noel_envode 1 year ago

Last reply by noel_envode 1 year ago

Firefox preferences

My Firefox 132.0.1 64-bit Windows 10 doesnt remember my settings, as e.g. home page. As soon I exit Firefox the old (default) settings come up (exept my search engine - t… (read more)

My Firefox 132.0.1 64-bit Windows 10 doesnt remember my settings, as e.g. home page. As soon I exit Firefox the old (default) settings come up (exept my search engine - that it remebers). I cannot find any "save settings" any where. Best regards RP

Asked by Rolf Pettersson 2 days ago

PR_CONNECT_RESET_ERROR

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep getti… (read more)

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Asked by sujoykdas 3 days ago

Last reply by sujoykdas 2 days ago

  • Archived

firefox is missing my language (hebrew) in new update

firefox is missing my language (hebrew) in new the update and i can handle the browser being in english but i can't seem to be able to change the display of the app from … (read more)

firefox is missing my language (hebrew) in new the update and i can handle the browser being in english but i can't seem to be able to change the display of the app from left to right back to right to left

Asked by rotem.karni89 1 year ago

Last reply by cor-el 1 year ago

How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Asked by windspring12 3 months ago

Last reply by greg.lenda95 2 days ago

  • Archived

Kaspersky Password manager does not work anymore with Firefox.

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to acc… (read more)

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to access websites using passwords it will not auto fill from Kaspersky. I have the extension installed. Kaspersky works on all other browsers.

Asked by gwwebb30 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Google drive promo blocks original view.

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it. It does not show in Task Manager. Closed all the Google (first name) processes no cha… (read more)

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it.

It does not show in Task Manager. Closed all the Google (first name) processes no change.

Screen shot attached.

Went into firefox help then closed help tab and then original tab OK.

Asked by skier80 1 year ago

Last reply by James 1 year ago

Add-In Permissions

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the exp… (read more)

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the explanation for this permission is: "The extension could read the content of web pages you visit in the specified domain, as well as data you enter into those web pages, such as usernames and passwords. "

I was stunned.

That means that addins that get this permission have access to my banking/medical/etc. usernames & passwords. This is not acceptable. Can a permission be developed that would be: "Access your data for sites in the “named” domain" (except usernames/passwords).

The permission "Access your data for all websites" is significantly worse in that it applies to all sites.

Asked by pabsfx-config 4 months ago

Last reply by pabsfx-config 3 days ago

Upgrade to Firefox ver. 132 failed - after reinstallation profile data is not retrieved

Hello, I would like to ask if there is something that can be done to recover bookmarks/logins? The story: 1. When opening new tab it says it needs restart for a new up… (read more)

Hello,

I would like to ask if there is something that can be done to recover bookmarks/logins?

The story: 1. When opening new tab it says it needs restart for a new upgrade. 2. Then nothing happens. When trying opening firefox new window does not load, the process shows for a short time (few seconds) then disappears. When opening it from cmd there is no console log. 3. Then after reading internet, it said that reinstallation could help. I did that, i.e. installed new firefox installator and ran it. After opening, it was a brand new firefox, no bookmarks, login information loaded from existing profile. 4. Tried to recover profile information via sync, but to my unfortunate i reseted the password from mozilla account and login in new mozilla firefox thinking it would fech all the data from server and I could retrieve my history. Unfortunately after the fact I read that it would reset all stored information on that account. 5. Right now in Profiles folder I can see three entries, two of which have only parent.lock file and the other is this brand new profile. I assume/guess it was created during reinstallation.

When going to update history it shows "Install Failed" on Firefox 132 version.

Is this case totally lost and all data is unrecoverable or is there a chance to recover it? When reinstalling, does new installation create a new profile that is futher used or try to use one that was used by already installed Firefox? Has the local profile been overwritten when resetting account password?

I understand that I made few mistakes along the way, e.g. not backing up profiles when upgrade failed, but nevertheless I would like to ask if there is anything that can be done?


Thanks

Asked by rerix78 3 days ago