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2fa steps

Set up 2fa you have 30 sec to type the 6 digit # on screen then it ask to verify it AGAIN: if you type the same # you used it says wrong, If you type the new # that is… (read more)

Set up 2fa you have 30 sec to type the 6 digit # on screen then it ask to verify it AGAIN:

 if you type the same # you used it says wrong, If you type the new # that is now show it say wrong.

So, you never get 2fa to finish:

 So how can you use it????
2fa does not stop its count down & FF is not excepting new #, loop

does not end...

Asked by R 2 days ago

Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (read more)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Asked by gcotterl 1 week ago

Last reply by jonzn4SUSE 1 week ago

set up and use a passkey in firefox for Yahoo

when signing in to Yahoo mail using Firefox I'm asked to click continue then view a QR code but no code appears. Instead I'm asked to plug in a USB key. How do I set up a… (read more)

when signing in to Yahoo mail using Firefox I'm asked to click continue then view a QR code but no code appears. Instead I'm asked to plug in a USB key. How do I set up a passkey on my phone?

Asked by webweweave 1 week ago

Security Logon Codes

When log in to some sites using Safari, it a text to me security logon code is requested, it will show up automatically on the site for me to "click" and insert. is ther… (read more)

When log in to some sites using Safari, it a text to me security logon code is requested, it will show up automatically on the site for me to "click" and insert.

is there a setting for this?

MacBook Air 2024 Sequoia 15.5

Asked by apvisionMac 1 week ago

Error in handling security key

Hi, I recently upgraded on Debian Linux to Firefox 128.11.0esr. I've begun to encounter an error in handling a login process that requires a Yubikey. Prior to the updat… (read more)

Hi, I recently upgraded on Debian Linux to Firefox 128.11.0esr. I've begun to encounter an error in handling a login process that requires a Yubikey. Prior to the update if I logged into google or github, after the password prompt those services would request that I insert my security key, and then Firefox would offer a pop-up requesting that I touch my key. Now the behavior is that Firefox doesn't offer a prompt at the security key request screen, instead it seems that something happens immediately and automatically without my ever even entering the physical key into the USB port. Google/github then report that there has been an error in the sign in process without any input from me.

To troubleshoot I entered "Troubleshoot mode.." and tried signing in again with the same results. I've restarted my machine as well.

Ultimately, I've been able to get around this error to access my services by using alternate means of authentication. However I can't anticipate that this will be the case for all of my services.

Can anyone help me troubleshoot? Is there a log I can look to find more info?

Asked by Chris 2 weeks ago

  • Locked

Add-ons: Impossible to get passed the confirm backup authentication code stage

Hi everyone, I have been stuck for 3 days now and tried everything to get pass the authentication process. I want to submit an Add on. On my profile page, 2 step authe… (read more)

Hi everyone,

I have been stuck for 3 days now and tried everything to get pass the authentication process.

I want to submit an Add on. On my profile page, 2 step authentication is enabled.

When i click submit new add-on, i am directed to the Enable two-step authentication page anyway. So ok i'll do that:

"Scan authentication code to continue to ⁨Add-ons⁩"

So i use google authenticator. And im able to continue.

Then im presented with "Save backup authentication codes", so i download them and store them.

PROBLEM:

On the next page, in need to "Confirm backup authentication code". ANY code i try, that was given to me in the previous step, doesn't work.

Error: There was a problem confirming your backup authentication code.

  • not using caps or whatever
  • no spaces in there
  • tried all the codes
  • tried different browsers
  • The time and date are correct on both phone and windows 10

I have NO clue what to do anymore. I can't get passed it. Can someone please advice. (see screenshots)

Asked by SuMo Bot 2 weeks ago

Last reply by SuMo Bot 2 weeks ago

AUto logged out

Dear, i opened my firefox and found my self logged out automaticly and when am trying to login and enter the activation code sent to my email i recieve this msg You’… (read more)

Dear,

i opened my firefox and found my self logged out automaticly

and when am trying to login and enter the activation code sent to my email i recieve this msg

You’ve tried too many times. Please try again ⁨in 5 minutes⁩.

Asked by Mahmoud Tantash 2 weeks ago

Last reply by Denys 2 weeks ago

  • Locked

Serious problem with confirming my backup authentication code

Hi everyone, I looked on multiple forums but can't find an answer. I am trying to setup 2 way authentication for the Mozilla extensions account. But i can't get past … (read more)

Hi everyone,

I looked on multiple forums but can't find an answer.

I am trying to setup 2 way authentication for the Mozilla extensions account. But i can't get past the "Confirm backup authentication code" part.

I get the error:

"There was a problem confirming your backup authentication code"

Here is the codes that i got (can be public because it's expired and i left 2 of them out):

w1bycwwp6w eym2bx8yaj wh5h7c77qv s3snv0ez0x 9aveb72jw1 x8d3rzedah

So i copy just one of them, and i get the error.

  • No im not copying all of them, just one
  • No i don't have spaces in there
  • No there is no capitals or anything in there or caps (im copy pasting).

It's very odd and i can't upload my application.

Please advice. Anyone have some idea?

Thank you in advance!

Asked by SuMo Bot 2 weeks ago

Last reply by SuMo Bot 2 weeks ago

Firefox Requesting USB Passkey When Virtual Key is Setup

Greetings, I'm having issues using Firefox as my primary browser ever since I was recently asked to setup passkey login at work. I'm on Windows 10. This is a virtual pas… (read more)

Greetings,

I'm having issues using Firefox as my primary browser ever since I was recently asked to setup passkey login at work. I'm on Windows 10. This is a virtual passkey that uses my work mobile device as the associated passkey device, which was setup using Microsoft Authenticator. When I attempt to login to my account using Firefox, I am prompted with the message pictured in the attached image (it wants me to insert a USB passkey). However, if I switch my default browser to Edge/Chrome and attempt the same thing, then I do not have this issue. Instead, it allows me to use my phone to snap a QR code and login that way.

Any idea how I can stop Firefox from forcefully asking for a hardware passkey?

Cheers,

Asked by michael.phillips 2 weeks ago

  • Solved

Account Help

I am having trouble signing into my account ******@gmail.com. I no longer have an authenticator app account and I used all of my backup codes. I do have a recovery key … (read more)

I am having trouble signing into my account ******@gmail.com. I no longer have an authenticator app account and I used all of my backup codes. I do have a recovery key though. I hope this helps in recovering access to my account.

Asked by Kenneth Alan Rogers 2 weeks ago

Answered by Kiki 2 weeks ago

Can't log in on Android 16 - pixel 8a

Trying to set up sync on my freshly reset Pixel 8a (on Android 16) and did reset as I was failing to log in in the first place. Either password authentication or scannin… (read more)

Trying to set up sync on my freshly reset Pixel 8a (on Android 16) and did reset as I was failing to log in in the first place.

Either password authentication or scanning QR takes me to the MFA prompt and end up with "Bad Request" "Something went wrong, please close this tab and try again"

Have tried numerous times!

Asked by mersaint 3 weeks ago

Timeliness of authorization code

When on laptop, I want to synchronize account to desktop. I try to log on but need to get authorization code. The code takes an unreasonable amount of time to arrive, to … (read more)

When on laptop, I want to synchronize account to desktop. I try to log on but need to get authorization code. The code takes an unreasonable amount of time to arrive, to my phone sms or email. Please allow me to use a different way of logging in so that I don't have time to forget what I'm doing... signed grumpy old man Cheers, George

Asked by SoupBones 3 weeks ago

Last reply by SoupBones 3 weeks ago

"Bad request" following account authorization

I'm attempting to sync my account between a Windows host and a Linux host. Logging into my account on Linux brings up a "Authorize this sign-in" window that demands entry… (read more)

I'm attempting to sync my account between a Windows host and a Linux host. Logging into my account on Linux brings up a "Authorize this sign-in" window that demands entry of a 7-char "Authorization Code" (not the same as a six-digit authentication code) which is emailed to me. After entering the authorization code, a window appears stating "Bad request - Something went wrong. Please close this tab and try again." This happens consistently, and only on the Linux host. Firefox 134.0.2 mint-001 1.0. Linux Mint 22.1. Any ideas about what went wrong?

Asked by BlueForces 5 months ago

Last reply by Sovrim Terraquian 3 weeks ago

  • Solved
  • Archived

2fa not working. i've tried a couple of auth. apps.

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned… (read more)

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

Asked by AdrianRamos1 6 months ago

Answered by cor-el 6 months ago