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Tags not synching between computers

I share an "info@" account with a coworker and we tag emails as done when we complete out work. I can tag "done" from my computer and it synchs with her account. When s… (read more)

I share an "info@" account with a coworker and we tag emails as done when we complete out work. I can tag "done" from my computer and it synchs with her account. When she tags "done" on her computer the tag does not synch in my account.

I should add that this was working fine until we got a new computer for my coworker and reloaded a new version of Thunderbird. Everything else is synching fine.

I think I am missing something in settings?

Thank you in advance!

Asked by amyh3 14 hours ago

Last reply by Wayne Mery 4 hours ago

Taaskbars haved moved

1. I accidentally moved the address bar in Firefox and I cannot get it back where it belongs. This is causing me and inordinate amount of stress. It should be simple. I w… (read more)

1. I accidentally moved the address bar in Firefox and I cannot get it back where it belongs. This is causing me and inordinate amount of stress. It should be simple. I want the address bar back at the top. Not in the middle, and half way to the right of the screen. 2. Webpages are now displaying with "blank" space on both side of the window. 3. The bookmark bar comes and goes. In the screenshot... it has disappeared again.

Reinstalling Firefox did not help at all. Please help... this is stressing me out far more than it should.....

Asked by Lord Goblinking 9 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Pop Out Video Keeps Happening On Its Own When I Switch Tabs

I just started having an issue with my browser where every time I tab out of a tab playing media, the pop-out video appears on its own. It's quite annoying. How do I stop… (read more)

I just started having an issue with my browser where every time I tab out of a tab playing media, the pop-out video appears on its own. It's quite annoying. How do I stop this from automatically happening?

Asked by mortalpoet 1 day ago

Last reply by markwarner22 6 hours ago

Trying to setup gmail on a new conputer, Alma Linux. No success

First, I'm legally blind. I've been using the same gmail account (David.BTL.Thomson@gmail.com) for about 35 years and trying to set up a new linux system. Gmail works on … (read more)

First, I'm legally blind. I've been using the same gmail account (David.BTL.Thomson@gmail.com) for about 35 years and trying to set up a new linux system. Gmail works on the two older computers in the same room. This setup seems to ask everything but my password; what am I doing wrong?

 You can send an answer to my old account. 
    May be that not enough of the computer is set up: what's critical for gmail?

Asked by David.BTL.Thomson 10 hours ago

Last reply by markwarner22 9 hours ago

Little pins on icon images

How do I remove the little pins that have appeared on each of my icons on the home page? I don't want to unpin them, just remove the pin image - too busy and disturbing. … (read more)

How do I remove the little pins that have appeared on each of my icons on the home page? I don't want to unpin them, just remove the pin image - too busy and disturbing. All my icons are pinned items.

Asked by Irene Pilavachi 23 hours ago

Last reply by Brandon M. Piper 13 hours ago

Firefox now closes all my tabs????

Suddenly Firefox has started losing all my tabs when I close Firefox. It never used to. Windows 11 I have checked my settings - they are all as they are meant to be to N… (read more)

Suddenly Firefox has started losing all my tabs when I close Firefox. It never used to. Windows 11 I have checked my settings - they are all as they are meant to be to NOT do this so why is it doing it????

Asked by DDFdesign 16 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Britannica aappears after every search

Every time I carry out a search (on Google or on DuckDuckGo), after I have my Google or DDG results I find a tab has been created with Britannica offering a result for th… (read more)

Every time I carry out a search (on Google or on DuckDuckGo), after I have my Google or DDG results I find a tab has been created with Britannica offering a result for the search. I never installed Britannica and I don't want it to appear - I want to remove Britannica from my system altogether. But I don't have a Britannica app in my Settings list of apps and I never intstalled it. It's like a virus. Can anybody help me to get rid of it?

Asked by chris310 1 day ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

How to change from double line spacing to single spacing

When I receive an email with double line spacing I can't find a way to alter this to single line spacing. I'd like to be able to change from one to the other at will. M … (read more)

When I receive an email with double line spacing I can't find a way to alter this to single line spacing. I'd like to be able to change from one to the other at will. M

Asked by Clara 21 hours ago

Last reply by david 19 hours ago

Firefox not reopening tabs after shutdown

I went from Chrome to Firefox several months ago when I discovered that Firefox would automatically reopen all open tabs from previous session. I always put my pc in "sle… (read more)

I went from Chrome to Firefox several months ago when I discovered that Firefox would automatically reopen all open tabs from previous session. I always put my pc in "sleep" mode at night. This morning it wouldn't "wake up" so I held the power button down until it shut down (Windows 11). Then I hit the power button and it started fine. I opened Firefox (Version 333.0) and all my tabs were gone. My wife uses Firefox on her Mac laptop and the same thing happened to her. She put her laptop to sleep last night and this morning all her tabs were gone.

After 3 hours of restoring my tabs, i went to settings and the option for Firefox to reopen all tabs from previous session was grayed out and clicking the circle next to it didn't do anything.

I am assuming this was caused by a Firefox update and am hoping someone has a fix for this. I'd hate to go back to Chrome, but I can't live with spending three hours of each day restoring tabs. I'd appreciate and be eternally grateful for any assistance and fix for this issue.

Thanks!

Bob Kitsis [email removed]@yahoo.com

Asked by bkitsis 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Black thumbtacks suddenly appear on all shortcuts

Why are these showing up now? They were never there before. Is there a way to hide them or make them disappear? They are ugly, distracting to look at and unnecessary. I t… (read more)

Why are these showing up now? They were never there before. Is there a way to hide them or make them disappear? They are ugly, distracting to look at and unnecessary. I tried one about:config solution, but it did not work. Please fix this. See screenshot. The black tacks should not be visible, but now they are.

Asked by Lyghtkeepr 1 day ago

Last reply by Agent virtuel 1 day ago

Multiple Tome-Zones in Calendar

I support clients who are globally dispersed and so want to have visibility of an alternative time zone in my calendar. This is something I had been able to do both in Gm… (read more)

I support clients who are globally dispersed and so want to have visibility of an alternative time zone in my calendar. This is something I had been able to do both in Gmail/Cal and in Outlook (both web and desktop); the screenshot here is from Outlook.

Is this possible in Thunderbird? I have looked in the settings, as well as the existing support/articles but haven't been able to find anything.

Asked by Maritsa 5 months ago

Last reply by sfhowes 1 day ago

How to delete any junk mail based on sender name?

I'm getting junk mail that uses my wife name as the sender. My wife died a year ago and I do not like seeing her name being used this way. Basically, the email (fake bill… (read more)

I'm getting junk mail that uses my wife name as the sender. My wife died a year ago and I do not like seeing her name being used this way. Basically, the email (fake billing) has: her name as the sender my email address real sender address (junk/spam name from gmail).

I need to have any email as she being the sender to automatically go to junk and trash.

Please, tell me how I can do this. I'm getting up there in years, so any help and a "how-to do it", I would really appreciate it very much.

I was not able to "see" any way within Thunderbird on how I can do it. BTW- the version of Thunderbird is: 128.9.1esr (64-bit) and my OS is Ubuntu 24.10

Thank you for your time.

Asked by dave 1 week ago

Last reply by Wayne Mery 1 day ago

How do I open the calendar in its own window?

With the default settings, it is impossible to open a window without the email tab open. How do I enable this to show just the calendar in its own window. In my workflow,… (read more)

With the default settings, it is impossible to open a window without the email tab open. How do I enable this to show just the calendar in its own window. In my workflow, I like to have one window open for my email and a separate window that I keep open with just the calendar. The tab bar is always open when the calendar is open and it's a waste of usable space. Is there a setting to fix this?

Asked by Rabbi Nathan 5 days ago

Last reply by sfhowes 1 day ago

FB Messenger

I accidentally deleted the send files button on FB Messenger on Firefox. It is on other browsers but not on Firefox. How do I get the messenger send files button back for… (read more)

I accidentally deleted the send files button on FB Messenger on Firefox. It is on other browsers but not on Firefox. How do I get the messenger send files button back for messenger on firefox. I have tried uninstalling and reinstalling but it does now come back.

Asked by mike 2 days ago

Last reply by markwarner22 1 day ago