Thunderbird profile export does not import after PC reset

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an erro… (read more)

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Asked by Lester Bennett 6 days ago

Last reply by david 21 seconds ago

Favorite Folder AND Sub-folders?

I have a few favorite folders. One of them has sub-folders. Is there a way to favorite a folder and have the sub-folders be available at the same time? I don't want to fa… (read more)

I have a few favorite folders. One of them has sub-folders. Is there a way to favorite a folder and have the sub-folders be available at the same time? I don't want to favorite each sub-folder separately because the context would be lost. What I'm asking is there a way to show the "expand" option of favorite folder?

Asked by SewHelpMe 19 hours ago

Last reply by Wayne Mery 6 hours ago

can't get into certain websites

something has happened in the last couple of weeks. I can no longer use firefox to get into sites with embedded information. I can't get into my Bank account or Energyl… (read more)

something has happened in the last couple of weeks. I can no longer use firefox to get into sites with embedded information. I can't get into my Bank account or Energylink. I've been using firefox for years but I may have to switch if someone doesn't tell me how to fix this....

[email removed]@yahoo.com

Asked by bridgetlouthan 5 months ago

Last reply by jonzn4SUSE 5 months ago

issue with chat combo in Google Ai Studio

i can only use the Google Ai Chat Combo for one prompt. following which, the chat combo shuts and become unavailable for writing any further prompts unless i have refresh… (read more)

i can only use the Google Ai Chat Combo for one prompt. following which, the chat combo shuts and become unavailable for writing any further prompts unless i have refreshed the whole page which leads to losing the previous answers to prompts . how to solve this issue?

Asked by Tem Liopard 1 day ago

Last reply by markwarner22 15 hours ago

Firefox not connecting to internet

Yesterday, the Firefox quit working. Today my connection was verified by Fios and during the phone call, we tried Google Chrome (Yuck!) and it worked on the internet. I… (read more)

Yesterday, the Firefox quit working. Today my connection was verified by Fios and during the phone call, we tried Google Chrome (Yuck!) and it worked on the internet. I have downloaded the latest Firefox and it still does not work. Is there a problem with Firefox? Should I delete Firefox and reinstall?

Asked by rhaliski 20 hours ago

Last reply by markwarner22 15 hours ago

CONFLICT WITH FIREFOX AND OUTLOOK 2021

I'm using Windows 10 and have just completely uninstalled and reinstalled Firefox. PROBLEM: Using MS Office 2021, OUTLOOK, when I select "EMAIL LINK" I get two windows,… (read more)

I'm using Windows 10 and have just completely uninstalled and reinstalled Firefox.

PROBLEM: Using MS Office 2021, OUTLOOK, when I select "EMAIL LINK" I get two windows, the expected one with the email link in the body, and one much smaller that is blank.

The second smaller window is an extra and serves no purpose; except that I have to close it. After an hour with a senior Microsoft tech this morning, he said the problem with with Mozilla; that everything works normally (only one window opens!) - leaving Firefox/Mozilla as the source of the problem

I've completely uninstalled and reinstalled Firefox, clearing the cache, etc., etc. so I have nothing to attach. ALSO, when I tried to "Share Date," there was an error and I 've had to retype the above again. So, if you need more that the info I've given, please let me know.

Asked by SanMan187 17 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (read more)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Asked by Masonpoch7 2 months ago

Last reply by frankforbes12 3 days ago

Mmmmm

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обнови… (read more)

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???

Asked by Дмитрий 4 days ago

Last reply by Kiki 1 day ago

Firefox taking extremely long to load

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it… (read more)

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it has timed out. When it does load, all the pictures and other features are not included and either don't load or load much later.

I tried to load Yahoo from MIcrosoft Edge and it loaded perfectly. I am assuming there is an issue with Mozilla?

Thanks for looking into this matter and letting me know.

David Broemmelsick

Asked by dlbintouch 2 days ago

Last reply by jonzn4SUSE 1 day ago

Thunderbird is hanging since weeks

Aloha, I have been using Thunderbird since decades. Since a few weeks (or even months) by now, it is hanging all the time. Meanwhile it is totally impossible to use it pr… (read more)

Aloha, I have been using Thunderbird since decades. Since a few weeks (or even months) by now, it is hanging all the time. Meanwhile it is totally impossible to use it properly. Whenever I klick on something it hangs itself up and I have to wait at least a minute until I can click something else and then it hangs again.

I already tried reinstalling, but that didnt change anything. Of course I also rebooted the computer.

Why is that so and what can be done?

Mahalo, Stefanie

Asked by nolff 5 days ago

Last reply by Googlethunderbird 2 days ago

Not getting email on 1 cchannel

I have been using Thunderbird for several years now and it gets email for 5 email addresses. Most of these have been doing fine but one suddenly (and silently) stopped ge… (read more)

I have been using Thunderbird for several years now and it gets email for 5 email addresses. Most of these have been doing fine but one suddenly (and silently) stopped getting anything about a month ago. I have checked the settings, not that I have changed anything, and that all appears fine. I can bring up the emails via my network provider and they appear there alright. I also have a Fire tablet and I can see them there alright. So what's going on? What else can I check? Regards, Roger

Asked by Roger 2 days ago

Last reply by Wayne Mery 1 day ago

thunderbird malfunction with Xfinity

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - up… (read more)

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - update). An email from xfinity that includes a link to my xfinity account attaches itself to my tbird program in such a way that no new emails can be received. I have cleaned the cache, opened task manager and closed every tbird open link, I have removed all xfinity emails on the original email server (also xfinity). Nothing removes the problem message. Is there a way to remove it without removing the whole tbird program (and then reinstalling)? It was such a pain to do this last time around. When you do a normal clean out it doesn't actually remove every element. Going in to find every little thing causes me a lot of effort and stress. This one faulty message is making me give up on tbird altogether. Thanks for your help! Annie

Asked by annie smart 3 days ago

Last reply by sfhowes 2 days ago

Udemy videos not playing

Udemy videos not playing in librewolf If you see the below Screenshot I have enabled DRM still video and audio is not playing. There were no issue in internet videos play… (read more)

Udemy videos not playing in librewolf If you see the below Screenshot I have enabled DRM still video and audio is not playing. There were no issue in internet videos playing without buffering in microsoft edge browser

Below are the solution i tried from internet but it does not work

1. disabling hardware accelaration 2. clearing cache, history all the data and relauched browser

Still the udemy contents are not playing its blank screen no audio and video output, Is there any config files i need to change?

Asked by Guru Subramani 1 day ago

Last reply by TyDraniu 1 day ago