• Solved

Email from 6/1/25 will not load and cannot delete.

I have tried using the troubleshooting guide suggestions without success. The email is not on the server as verified by webmail, but still resides in my local inbox. Ca… (read more)

I have tried using the troubleshooting guide suggestions without success. The email is not on the server as verified by webmail, but still resides in my local inbox. Can I manually access the database offline and delete this email? I have two other gmail accounts that are part of my Thunderbird email client version 140.5.0esr (32-bit).

Asked by mark.hardin 13 hours ago

Answered by Ed 6 hours ago

  • Solved

Warning: Potential Security Risk Ahead

I have an website which I prior to this error message have visited many times on Firefox and had no problems. Recently though around two days ago I noticed that I couldn'… (read more)

I have an website which I prior to this error message have visited many times on Firefox and had no problems. Recently though around two days ago I noticed that I couldn't get in and was met with the following message "Warning: Potential Security Risk Ahead". I can't bypass it apparently and I really need to be able to access this site as it's a University site.

I can access the site on other browsers such as Chrome and Edge but I use Firefox as my default browser and I'd like to keep it that way. I'd appreciate any help I can get.

Said link: https://canvas.gu.se/

Asked by niknosrati 1 day ago

Answered by niknosrati 20 hours ago

  • Solved

Pasting a screenshot through the clipboard corrupts the image

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic uploa… (read more)

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

Asked by Bedov 2 days ago

Answered by TyDraniu 1 day ago

  • Solved

Android - importing Mcrosoft email account fails at Passkey generation.

Installed on android phone, imported account configurations using the the bar code method. Gmail accounts all good, but Microsoft accounts all fail. Multiple reinstallati… (read more)

Installed on android phone, imported account configurations using the the bar code method. Gmail accounts all good, but Microsoft accounts all fail. Multiple reinstallations have the same outcome.

The failure occurs at Passkey generation all with the same message "We're unable to complete your request server_error: The contextID supplied in the request did not have a matching cookie" or "Something went wrong trying to create a passkey. Please try again." It uses Brave Browser when doing this.

Any ideas on how to progress?

Thanks

Asked by bob-up 11 hours ago

Answered by bob-up 10 hours ago

  • Solved

Thunderbird update to 145.0

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail serve… (read more)

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

Asked by Dave Harris 23 hours ago

Answered by Dave Harris 15 hours ago

  • Solved

Disable Thunderbird privacy nag

hello, every time i start thunderbird, i'm presented with a tab that shows me the privacy policy. EVERY.SINGLE.TIME. i don't need to read it every time; reading it once a… (read more)

hello, every time i start thunderbird, i'm presented with a tab that shows me the privacy policy. EVERY.SINGLE.TIME. i don't need to read it every time; reading it once and confirming is enough. but there doesn't seem to be any way to confirm, or disable this annoyance. how can i get it to stop? is there a setting somewhere, or registry entry i can change?

Thunderbird Desktop Version 115.18.0esr

Asked by d_112359 3 days ago

Answered by d_112359 18 hours ago

  • Solved

Thunderbird

I use four eMail addresses - outlook.com, att.net, and two gmail.com. Does Thunderbird support the import of all four into one place? A one-stop-shop, so to speak. ld-1@… (read more)

I use four eMail addresses - outlook.com, att.net, and two gmail.com. Does Thunderbird support the import of all four into one place? A one-stop-shop, so to speak.

ld-1@att.net

Asked by ld-1 19 hours ago

Answered by david 19 hours ago

  • Solved

Can't sync tabs to my new phone

I've recently upgraded from an a34 to an a56, both phones running the same build of Firefox, both signed into my account however the old phone can see the tabs of my lapt… (read more)

I've recently upgraded from an a34 to an a56, both phones running the same build of Firefox, both signed into my account however the old phone can see the tabs of my laptop and the new phone, the new phone can't see anything. I'd like to be able to port the tabs over ideally.

Also of note is the tab view is totally different between the two phones in layout too.

I'm at a loss as to how I can painlessly move over the tabs.

Asked by thewardy 2 days ago

Answered by thewardy 19 hours ago

  • Solved

Attach signature not actually working!

All, recently set up email accounts and all was well. Used TB years ago & liked it for its ease. Now my signature is not working (set up with 'attach signature from … (read more)

All, recently set up email accounts and all was well. Used TB years ago & liked it for its ease. Now my signature is not working (set up with 'attach signature from a file instead' option FYI). Tried everything I can think of, disable add ons in troubleshoot mode etc. deleing & re-adding it. No new add ons have been added before this happened, they were added prior to setting up signature. And worked fine initially. Thoughts and please keep it simple for someone very old lol - pic attached for help perhaps?

TIA and appreciated

Asked by suntanneddude 2 days ago

Answered by suntanneddude 21 hours ago

  • Solved

Login to the server pop.gmx.net with username "..." failed.

Login to the server pop.gmx.net with username "..." failed. I have several accounts with GMX. Two work, and the other two display the above error message. Everything wor… (read more)

Login to the server pop.gmx.net with username "..." failed.

I have several accounts with GMX. Two work, and the other two display the above error message. Everything works when I log in via a browser, but not in Thunderbird. The account settings are identical for all four accounts except for the password and username.

What can I do?

Thank you in advance.

Asked by Metalfan 23 hours ago

Answered by david 22 hours ago

  • Solved

Where are the filters located?

I used to be able to access filters and set them up, but now I can't even find where they're located to set a new one. I've been through every possible setting, and stil… (read more)

I used to be able to access filters and set them up, but now I can't even find where they're located to set a new one. I've been through every possible setting, and still can't find the filters. Where are they? They've obviously been moved to somewhere obscure since I last used them (many versions ago, and they still run, I just can't locate them).

Thanks in advance.

Asked by Beadmaster 1 day ago

Answered by Rick 1 day ago

  • Solved

Formatting Now Missing from Email Task Bar

PLEASE put the format options back into the email task bar! My formatting needs to be done on a message by message basis. It is time consuming and counterproductive to h… (read more)

PLEASE put the format options back into the email task bar! My formatting needs to be done on a message by message basis. It is time consuming and counterproductive to have to go to settings each time. No matter what I tried in settings, I was not able to get Formatting back into the message task bar. At minimum, I need font, size, list and color options back in the message task bar. PLEASE HELP!

Asked by cball6 2 months ago

Answered by cball6 1 day ago

  • Solved

Request for Step-by-Step Instructions: Junk/Spam Folder Missing for One Account Only

Hello, I need assistance with a very specific Thunderbird issue. I use Thunderbird with multiple email accounts. Every one of them has a functioning Junk/Spam folder ex… (read more)

Hello,

I need assistance with a very specific Thunderbird issue.

I use Thunderbird with multiple email accounts. Every one of them has a functioning Junk/Spam folder except for one: my Google Workspace account max@dantanas.com

. This is the only account where Thunderbird refuses to create or recognize a Junk/Spam folder, and the option to assign one is disabled.

I am not looking for general explanations about IMAP, Gmail, filters, server policies, or Thunderbird’s junk logic. I need a concrete, step-by-step procedure that results in:

A visible, usable Junk/Spam folder for max@dantanas.com

inside Thunderbird.

Thunderbird recognizing that folder as the Junk folder.

The Junk settings becoming available so the account can move spam to that folder like all my other accounts do.

To be clear:

All my other accounts in Thunderbird already have functional Junk/Spam folders.

The problem is isolated to this one account.

I need an exact sequence of steps that I can follow to fix it, not abstract descriptions or background information.

Please provide a direct, step-by-step set of actions that will enable Thunderbird to create or use a Junk/Spam folder for this account.

Thank you, Max Makowski max@cape-co.co max@luck.fish

Asked by max115 1 day ago

Answered by Rick 1 day ago