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Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TCM… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 1 month ago

Last reply by borate 4 days ago

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (read more)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 1 day ago

Last reply by zipperict 10 hours ago

Websites not loading properly after Android 12 update

Recently my Google pixel phone got the Android 12 update. Since then I'm having issues with Firefox loading websites like Walmart, Sams club, Lowes. It seems to be servi… (read more)

Recently my Google pixel phone got the Android 12 update. Since then I'm having issues with Firefox loading websites like Walmart, Sams club, Lowes. It seems to be serving the desktop versions and it is hard to navigate. The toggle switch for "Desktop Site" is off, so not sure why it is showing the desktop site. The attached images show how Walmart site shows in Chrome and Firefox. My firefox version is 94.1.2. If anyone has any suggestions, please let me know.

Asked by Vel 2 weeks ago

Last reply by Vel 1 day ago

No Video with supported format and MIME type found

Dear Support, I am using Pulse SMS in Firefox 94.01 in Windows 10, https://pulsesms.app. I receive MP4 videos via this SMS web application and Firefox will not open them,… (read more)

Dear Support,

I am using Pulse SMS in Firefox 94.01 in Windows 10, https://pulsesms.app. I receive MP4 videos via this SMS web application and Firefox will not open them, they are coming from an Apple IPHONE. I receive the following error and the video will not play.

No Video with supported format and MIME type found

I open the same Pulse SMS app in Google Chrome, MS Edge, Vivaldi and each of those applications plays back the video fine and I hear the sound. I have disabled all extensions in Firefox, and also allowed all all the Site permissions for the web app site, I have turned off enhance tracking, note of the firefox settings seem to help The MP4 will not play. Can anyone point me to a setting that might allow me to playback these videos? I have looked thru the history of Firefox and it seems to be an issue that rears it's head quite often over the years. If anyone has a solution could you please let me know. thank you for your help!

Asked by Brent Ruggles 1 week ago

Last reply by Brent Ruggles 5 days ago

When forwarding links, some are corrupted...

When I forward some links, rather than taking the recipient to the specific YouTube page, the link takes them to the YouTube home page. Other sites I can still forward co… (read more)

When I forward some links, rather than taking the recipient to the specific YouTube page, the link takes them to the YouTube home page. Other sites I can still forward correctly. I have researched this issue and except for a virus that affected Firefox a few years back, I have found nothing. I have run spyware, malware, and virusware with no change.

Is this a YouTube issue? Another form of Big Tech censorship? Anyone else out there having issues like this?

I finally put FireFox in the garbage can in my iMac (Big Sur 11.5.1) and flushed it and then downloaded a new copy. No difference. I deleted all my cookies per the Firefox suggested repair page. Why would a specific site generate these forward issues? Just for giggles, I tried a forward in Safari (which I never otherwise use) and the links work correctly.

I have been a Firefox supporter from the very beginning and hate to swap browsers. Thank you to all the wonderful code writers and tech support volunteers out there who make this effort possible.

Asked by a737 1 week ago

Last reply by a737 3 days ago

Firefox cant click small details button

Hey guys, why does the firefox android could not click a very simple small button? For example an "x" button (cancel) and etc. As long as it's small the firefox would not… (read more)

Hey guys, why does the firefox android could not click a very simple small button? For example an "x" button (cancel) and etc. As long as it's small the firefox would not interact with it properly, instead when i click it firefox thought that i long pressed that small button and its kinda annoying because what i need to do is to zoom in for that button just so the firefox could properly click that and not long pressed. Problem is almost all the websites i visit has a button like that and so does it mean i will literally need to zoom a simple "x" button or any kind of small details on a webpage just for firefox could properly identify them? Example of whats happening link Browser: latest firefox android Device: Realme 6 , 8/128

Asked by capellanjayr 1 week ago

Last reply by capellanjayr 3 days ago

Check-box

I work a lot on Marriott.com and I'm pretty frustrate with the site not remembering "search preference" from one click to the other. Is there an add-on that will keep a c… (read more)

I work a lot on Marriott.com and I'm pretty frustrate with the site not remembering "search preference" from one click to the other.

Is there an add-on that will keep a check-box "checked"?

I would like the site to either remember that I only want to see available hotel as per attached image.

Asked by N. Aumond 3 days ago

Last reply by N. Aumond 3 days ago

My This Month search history only goes back to 11/2

Hi, I need to get a timestamp for a website I accessed on 11/1, but for some reason my search history This Month only goes back to 11/2. I know I was online on 11/1, so h… (read more)

Hi, I need to get a timestamp for a website I accessed on 11/1, but for some reason my search history This Month only goes back to 11/2. I know I was online on 11/1, so how can I access that history? Thanks!

Asked by buzz2284 5 days ago

Last reply by buzz2284 4 days ago

Again -- For the Nth Time. Detaching and Floating Videos

As of 11/21/2021 is there any way to stop detaching and floating videos ? All the searches on the Web produce loads of blogs where the issue is discussed -- but none of … (read more)

As of 11/21/2021 is there any way to stop detaching and floating videos ? All the searches on the Web produce loads of blogs where the issue is discussed -- but none of it works definitively. A lot of Hot Air and useless comments on the topic. Most point to about:config, which has been shown useless to stop floating videos, in my experience. Have tried every permutation of manipulating relevant config settings according to advice I have found -- nothing works. At the DailyMail.Com you can ad a script to AdBlock and it works -- for one site...

All the search links go in circles and just repeat the same information -- none of which works. Particularly annoying are the CBS affiliate sites with the URL *CbsLocal.com. Element blocking and ad blocking via UBlock and AdBlock does NOT work beyond one page view. It seems the floating video frames are given unique tags each time the page loads so you would have to code every combination of the alpha-numeric identifiers they use. That number is something like equivalent to the number of all the grains of sand on all the beaches in the world, according to my calculator...

If I am directed to manipulate about:config again I think I will scream and pull my hair out. Such a major annoyance and I am to believe there is utterly no way to stop it ? After all these years and the FF developers haven't looked into this ? I find that hard to believe...

Asked by JoeJupa 5 days ago

No audio on iHeart radio on CJAD Montreal, Qc

No audio on iHeart radio. Audio plays on my music app and YouTube. I am on Mac OS Catalina ver 10.15.7 & Firefox 94.0.2. I have cleared my cache & cookies. Any h… (read more)

No audio on iHeart radio. Audio plays on my music app and YouTube. I am on Mac OS Catalina ver 10.15.7 & Firefox 94.0.2. I have cleared my cache & cookies. Any help would be appreciated. Keith @ Keith.wilson@mcgill.ca

Asked by keith.wilson 21 hours ago

Firefox sites stuck in "dark mode"

Most websites seem to default to a sort of weird, difficult-to-read dark mode that looks awful. Dark mode is not enabled in firefox. This started yesterday (21 November 2… (read more)

Most websites seem to default to a sort of weird, difficult-to-read dark mode that looks awful. Dark mode is not enabled in firefox. This started yesterday (21 November 2021). I'm using 94.0 on Windows 10.

I tried uploading images but that did not work for some reason.

Asked by adampaulsilver 4 days ago

can't open emails in browser

I get emails from Bath and Body works at my email address apk.sysmatrix@gmail.com. apk@sysmatrrix.net is no longer a valid address for me but is listed on my account fo… (read more)

I get emails from Bath and Body works at my email address apk.sysmatrix@gmail.com. apk@sysmatrrix.net is no longer a valid address for me but is listed on my account for firefox. I used my husbands account to get to be able to message you. 1. I need to change my email address with Firefox. 2. I need to be able to open some emails in my browser, firefox is my default. How can I get this done. I don't want to change my default to google in order to get this email? Can you help me Ann Estep

Asked by rootsnose 4 days ago

clicked a website in chrome that had a virus

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i m… (read more)

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i may have used a (,) after '$1 dollar bill,' ⬅as see right here and/OR I also may have used an (s) after 'varieties, errors' ⬅as seen here in quotes. 2. I had advanced the pages approximately 3 times, so I was under the 3rd page under the above (3) search possible keyword string searches. 3.i had clicked on a websight which would be the exact last site in my browser history before exiting and closing tabs, & erasing the data in both apps of chrome and firefox, which I'm on android. 4.when I clicked the site the infamous you are a winner of a brand new_____virus I assumed and I got really panicky. 5.i tried to press back it would not let me the thing popped up again. VERY QUICKLY and panicky it was a pop up on a blue back ground and something similar to 'you are a winner Firefox customer', so it specifically said Firefox and not chrome. 6. I SAW THE BLUISH PURPLE BOX FROM FIREFOX that notifies that it blocks trackers,only this time it said, 'virus detected, 60% downloaded, may damage your SIM card', it said other stuff, but I was very panicked, so I didn't read the rest. 7. I clicked on the tabs button and closed both tabs. 8. went to settings. App manager. Then 'cleared data' in both chrome and firefox. 9.updated lookout app and secured. However, I was hoping that because I'm sharing whichever information with Firefox as per 'terms' I was hoping there is a possibility that since I was using chrome and firefox, that you would be able to fix this virus issues or report the information to whichever securities, y'all you for that kind of stuff, to fix it or may be track the people who have set it up etc. I am unaware of your prtcols with this kind of stuff, however, the screen did use the term 'firefox customer' so I don't know if they are targeting your customers or if it's programmed to just {fill in the blank here↪[_____]of whichever 'NAME' of the service provider}(of each victim)automatically, once clicked.

    • at that time I was not logged in with an account as i didnt know about doing that, but I was signed into chrome, i believe under ... @gmail.com although I did erase my app history...i guess I should check if my browser history was paused in my gmail account at the time. If so maybe it's possible to find the exact site if requesting information from Google although I'd assume that you probably have the same access, at least to my browser history since I was using Firefox. I just don't know if me deleting the app info on my device if it might somehow hinder your further access,but I also assume you probably have the information backed up in servers for this type of access. Please let me know if you need some thing else through email. I'm sure you probably have my device credentials and ip address etc, phone number, especially now that I had to make an account to access the contact services , my account is under ... @gmail.com, to refer to the account I just made, if possible can you please update me about this matter if it is at all possible, not to much trouble or time, I greatly appreciate any efforts that whomever these emails go to and the support departmeant for the efforts made in making the internet safe as well, I'm greatly appreciative, sincerely THANK YOU, soo much. Have a woderfull day and hopefully a productive iniative in this effort.Thanks


edited email from public and search/spam bots view as this is a support forum and there is no one on one support.

Asked by sweetsnough 6 hours ago

Firefox scrool too much in Google Sheets

Only on Google Sheets pages Firefox scrolling too much when I use my Logitech MX Vertical. Another browser works fine. Another mouse (not Logitech) works fine in Firefox … (read more)

Only on Google Sheets pages Firefox scrolling too much when I use my Logitech MX Vertical. Another browser works fine. Another mouse (not Logitech) works fine in Firefox on the Google Sheets page.

Asked by Kyrylo 5 days ago