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Microsoft update KB4474419

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update a… (read more)

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update as you mentioned in your Firefox 100 release notes. After reboot , I got a beep and a black screen - win 7 won't start. I had to find a way to delete the update so I could boot my system back. I asked few of my colleagues that use the same OS and they experienced the exact same problem. Surfing the web , makes it quite clear - this update is faulty and not compatible with win 7 as Microsoft claims. I would like to get a straight answer - can I update my FF99 to FF100 , without the notorious KB4474419 , or , as of FF100 , win7 sp1 is no longer applicable to Firefox ? Thanks. look4

Asked by look4 2 months ago

Answered by AliceWyman 2 months ago

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FireFox update

On Win 10 / Firefox 91.0 I keep getting a popup saying I need to update FF with options to download or dismiss. When I go to "about FF" I am told I am current. This occur… (read more)

On Win 10 / Firefox 91.0 I keep getting a popup saying I need to update FF with options to download or dismiss. When I go to "about FF" I am told I am current. This occurs about once a day no matter which option I choose. I have restarted FF several times for other reasons but the popup still occurs frequently.

Asked by jal64 11 months ago

Answered by FredMcD 11 months ago

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Thunderbird Version Update

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed … (read more)

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed migration to version 31.8, however the About Thunderbird window states that "Thunderbird is up to date" and "You are currently on the release update channel." It does not automatically update to anything.

Alternatively tried changing profile pointing, also moving Local Folders mail to profile folder for updated version 91.4.1 also installed on computer without success.

Any way to convince 31.8 to update?

Asked by gusm93726 7 months ago

Answered by Toad-Hall 7 months ago

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Extremely urgent

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for… (read more)

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Asked by alubbers 6 months ago

Answered by Terry 6 months ago

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Automate profile migration during automated upgrade

We use Firefox ESR in our enterprise and have been using 32bit for a very long time even though we have all Windows 64 bit OSs, we are now attempting to move from Firefox… (read more)

We use Firefox ESR in our enterprise and have been using 32bit for a very long time even though we have all Windows 64 bit OSs, we are now attempting to move from Firefox 68.x ESR 32bit to Firefox 78.x ESR 64bit. The issue we are seeing is the Firefox profile does not automatically get picked up after the upgrade has taken place, our process is to uninstall the previous version and then install the new version. We know we can recover the profile by opening the browser and going to about:profiles but asking a user community or thousands makes it a little difficult on our end user support. Is there a way to automate the profile move during the upgrade of the browser in this scenario? Also not that a lot of our users have more than one profile in thier user folder so if there is an automated way of doing this how can we tell which profile is their current default profile?

Asked by JohnVee 1 year ago

Answered by Wesley Branton 1 year ago