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Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 1 day ago

Last reply by cor-el 1 hour ago

Bookmarks missing from other computer

Hello, I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my a… (read more)

Hello,

I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my account as well which I thought would be the case after syncing Firefox on my current computer. I'm not too sure of how to get around this since I checked Firefox on my laptop which I used recently and had the recent bookmarks listed but not on my other computer where I'm on now. Hope you can help me figure out how to get around this outside of trying to sync my information which I haven't had much luck with. Thank you.

Asked by Anduma22 6 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 hours ago

Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (read more)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Firefox Multi Containers not syncing

I have Firefox multi containers added to two Windows 10 laptops. Everything except multi containers is syncing. The last laptop I added after resetting that computer, up… (read more)

I have Firefox multi containers added to two Windows 10 laptops. Everything except multi containers is syncing. The last laptop I added after resetting that computer, updating Windows, and reinstalling Firefox. That last FF installation is showing the default containers. I use a lot of containers so would rather not set them up again. I have reinstalled FF a couple of times on the latest computer but didn't solve it. Suggestions please?

Asked by waltjacobson 7 hours ago

Sending page

If I send a page from smarthphone to PC it works correctly. If I send a page from PC to smarthphone it doesn't work and the smarthphone browser doesn't receive anything. … (read more)

If I send a page from smarthphone to PC it works correctly. If I send a page from PC to smarthphone it doesn't work and the smarthphone browser doesn't receive anything.

Asked by max.marton 8 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 8 hours ago

How to restore firefox stored usernames and passwords to a previous date?

Hello everyone, I hope someone can help me with this. So, i have logged in Firefox Accounts, in a friend's computer a few days ago. When i finished what i was doing, i s… (read more)

Hello everyone,

I hope someone can help me with this.

So, i have logged in Firefox Accounts, in a friend's computer a few days ago. When i finished what i was doing, i simply logged out and turn of the computer.

Now, i'm back home and when i turn on my computer and Firefox, i discover that i have sync all of my friend's bookmarks, usernames and passwords! He works with a lot of people's personal data, so now i have a ton of data that is hard to manualy delete; I have already restored my bookmarks to a previous date, so thats all ok! My questions now is, can i also restore my saved username and passwords to a previous date?

Thank you in advance!

SM

Asked by morpholik 8 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 8 hours ago

gmail accounts and youtube locked

I downloaded Firefox and started to web browse which i do like, but then i went ahead and pressed SYNC on Firefox and it locked me out of my Gmail account and youtube. It… (read more)

I downloaded Firefox and started to web browse which i do like, but then i went ahead and pressed SYNC on Firefox and it locked me out of my Gmail account and youtube. It does not recognize my passwords. I'm completed locked out. Please help in this matter. If you could give me a complete detail report to solving this problem since i am not tech knowledgable.

Asked by Rosegabe 23 hours ago

Last reply by Naheed 14 hours ago

Syncing uBlock Origin (addon) data, and Sync between Mobile and Linux in general?

I have "sync: addons" enabled in my sync settings (on all relevant devices). 1. Neither uBlock Origin nor its settings appeared on my Android tablet (I can't recall if th… (read more)

I have "sync: addons" enabled in my sync settings (on all relevant devices).

1. Neither uBlock Origin nor its settings appeared on my Android tablet (I can't recall if this worked on my other computer, but I'm 90% sure it did). Does this not work for syncing between mobile and Linux browsers (two Ubuntu machines)?

2. I tried using uBlock Origin's "Enable cloud storage support" (https://github.com/gorhill/uBlock/wiki/Cloud-storage) to move my site whitelist, but it appears to have a different bucket across my Linux and Android devices. I turned it off again after attempting to sync both (Firefox sync) and then get uBlock Origin to read its settings from there.

3. Now that I've migrated my settings manually, I no longer need the cloud sync data from uBlock Origin. Unfortunately, there's no apparent setting in my browser's (either Ubuntu or Android) Account menu to view or edit synced data. Is some amount of unnecessary data now floating there forever, unable to be accessed?

4. If there IS a method to view the contents of sync, how do I find it? Back when I used Chrome, it had a nasty habit of duplicating stuff at the server and occasionally pushing it back to duplicate all my bookmarks. I'd like to see what I've got stored and what (if any) storage quota I'm near. I have an absurd amount of stuff I need to keep synchronized between machines and I'd like warning if I'm using it inefficiently (see: undeletable data from that addon, small though it is) or if there are duplicate entries.

Asked by CallMeSteve 23 hours ago

How to set the master in Sync?

I recently changed my PC and need the replacement to become the master so that an older PC gets synced from the new one. As the older PC has no addons/extensions and only… (read more)

I recently changed my PC and need the replacement to become the master so that an older PC gets synced from the new one. As the older PC has no addons/extensions and only 1 tab open, the last thing I want is for it to sync what it has to the new machine which was accurately synced from the PC it just replaced.

I can find no setting in Sync to specify which machine should be the master from which all other connected devices (slaves) will get their synced data from.

Asked by PBC 1 day ago

Last reply by cor-el 1 day ago

Sync tabs doesn't work right

Hello, I'm using firefox sync with an own sync server. Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone … (read more)

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

Asked by Daniel_WW 1 day ago

  • Solved

MY ACCOUNT CANT SYNC

Hello, I format my desktop and i install firefox, i log in with my account but firefox not sync anything. I made many formats in the past but sync worked perfect. Why now… (read more)

Hello, I format my desktop and i install firefox, i log in with my account but firefox not sync anything. I made many formats in the past but sync worked perfect. Why now dont work?

Asked by Thanos Seitar 3 days ago

Answered by cor-el 3 days ago

Sync not offered on android phone WIKO U PULSE LITE5

Hello and thank you for your help. I have Firefox Sync enabled on my PC and am trying to log in with my Android phone. I have Firefox Daylight 87.0.0-rc.1 (Build # 201579… (read more)

Hello and thank you for your help.

I have Firefox Sync enabled on my PC and am trying to log in with my Android phone.

I have Firefox Daylight 87.0.0-rc.1 (Build # 2015799097) on my smartphone AC: 73.0.11, bea80bbac GV: 87.0-20210315170302 AS_71.0.0

My Smartphone is a WIKO U PULSE LITE Android-Version 7.0

The help page of the PC`s Firefox says that I should select Sync under Settings of my smartphone.

Firefox on my smartphone does not offer the menu item "Sync" under Settings.

The uploaded picture only shows the help sides advice. I tried to take a screenshot of the phone menu but unfortunately it didn't work.

Many thanks Hilmar

Asked by Hilmar2001 4 days ago

Last reply by milosagastume11 3 days ago

  • Locked

Add Collections to Firefox Sync

Firefox for Mobile needs to sync Collections too. My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla an… (read more)

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

Asked by AreBC 2 months ago

Last reply by Seburo 3 days ago

I can’t sync

I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them. I have logged in with the same Firefox account in… (read more)

I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them. I have logged in with the same Firefox account in all of them. I’ve clicked and touched the buttom SYNC NOW in all of them. Sync runs, spins for some seconds and stops. However no bookmarks appear. I am trying to do that for more than a year. What else am I supposed to do?

Asked by jmjr49sp 3 days ago