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  • Archived

Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 1 year ago

Last reply by cor-el 1 year ago

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firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (read more)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 1 year ago

Last reply by FredMcD 1 year ago

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I am getting the missing profile error in the latest Firefox Quantum but can't fix it

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'… (read more)

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'm on Mac OS High Sierra). But the problem didn't go away.

I tried using the Firefox Profile Manager. It does launch the profile manager window where there were no profiles. I created a new profile. It then opened Firefox. I could use it ok. But then I closed Firefox and re-opened it and got the error again.

Here is what shows up in my console window when I run the profile manager:

MacBook-Pro-2:me$ sudo /Applications/Firefox.app/Contents/MacOS/firefox-bin -P MacBook-Pro-2:me$ 2017-11-30 14:27:41.594 plugin-container[8508:15019641] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xb943, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:27:57.203 plugin-container[8524:15021634] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xae3f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:28:11.580 plugin-container[8533:15023234] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xc23f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes.

I can't get this browser to work at all! Is there a way to completely uninstall and start over?

Asked by emergingdzns 2 years ago

Last reply by andrewjohnstrong 2 years ago

  • Archived

Firefox has stopped working and now it says your forefox profile cannot be loaded it may be missing or inaccessible

Firefox has stopped working and now it says your "firefox profile cannot be loaded it may be missing or inaccessible" every time I go to open it. I have uninstalled it a… (read more)

Firefox has stopped working and now it says your "firefox profile cannot be loaded it may be missing or inaccessible" every time I go to open it. I have uninstalled it and re-installed it but it is still saying the same thing

Asked by mozilla21 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox Creates a New Profile

Recently, Firefox updated itself and I started having problems. The most annoying one is that it creates a new default profile and replaces my existing one every once in … (read more)

Recently, Firefox updated itself and I started having problems. The most annoying one is that it creates a new default profile and replaces my existing one every once in a while. It seems to happen every week or so. I copy over my addtional profile files, but it keeps happening. Three family members use the PC, but I seem to be the only one affected.

I did a complete uninstall and reinstalled a fresh copy of Firefox, but no luck. Any ideas?

Regard...John

Firefox 59.0.2 x64 / Windows 7 SP1 x64

Asked by johnbil 2 years ago

Last reply by johnbil 2 years ago

  • Solved

MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (read more)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 1 month ago

Answered by Phayden 1 month ago

  • Solved
  • Archived

I downloaded, installed Firefox and when I try to open it i receive the error message Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have read through the various post / solutions. I can nopt find the profile file on my hard drive. Up until a month or so ago was able to use Firefox on this machine. … (read more)

I have read through the various post / solutions. I can nopt find the profile file on my hard drive. Up until a month or so ago was able to use Firefox on this machine. Now not.

How can I solve this problem?

Asked by ndfly 6 years ago

Answered by arniemac 6 years ago

  • Solved
  • Archived

how do override firefox on a site I want to bookmark that is listed as untrustworthy

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these s… (read more)

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these sites are not trustworthy and cannot be saved. How do I override this problem so I can save these bookmarks or do I need to go back to Chrome?

Asked by biznetguy 1 year ago

Answered by jscher2000 1 year ago

  • Archived

Firefox updated to latest version and everything is gone. How can I restore?

This is not the first time either! My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and h… (read more)

This is not the first time either!

My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and have always had, doesnt come up on their pages except as a theme, which I dont want... I am really really pissed that this keeps happening

I need all my stuff for my work and I have no idea what I had and its all gone...Likely 200 bookmarks for one thing and about 20 tabs

WTF! I need some help here to restore EVERYTHING I had. It was bad enough with this other add on nonsense and now this?

Asked by furfamilygirl 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Transfer Firefox profile information to a new computer

I have a new computer and I had previously saved a backup of the files of my Firefox profile. I followed the steps in this article: https://support.mozilla.org/en-US/kb/b… (read more)

I have a new computer and I had previously saved a backup of the files of my Firefox profile. I followed the steps in this article: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles but it didn't work, none of my settings or bookmarks are in place. The backup profile had a different name so I copied the contents and I used the default profile that was created instead of creating a new one. Why didn't it work? Does it matter that I'm using the same profile from the backup on a different new computer as well?

Asked by qwigoqwaga 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I follow… (read more)

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I followed several support threads with this issue, like https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible. I could not find or repair the profile.ini file or even find a Firefox folder in ~/Library/Application Support or ~/Library/caches. I had a Mozilla folder in the former but not Firefox. I also had Firefox synced to my Firefox Android browser.

I've reinstalled 58.0.2 a few times, nothing helps. I cannot find profiles.ini anywhere on my computer.

I've tried including the Troubleshooting information, but it doesn't work, I assume because I'm on Chrome?

Thanks for any assistance you can provide.

Asked by Partisanpixel 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

on Win10 firefox ESR 52.8.0 does not run profile manager and goes straight to the browser ( need to use -no-remote -P )

5/2018 - win10 pro, version 1703.15063.786 win-key-R: firefox.exe -P, -p or -ProfileManager, does not run profile Manager, but starts the browser. firefox.exe is located … (read more)

5/2018 - win10 pro, version 1703.15063.786

win-key-R: firefox.exe -P, -p or -ProfileManager, does not run profile Manager, but starts the browser.

firefox.exe is located under: C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\firefox.exe

I tried opening cmd prompt at the above location ( C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\ )

 to run firefox.exe by hand and all supported firefox switches only result in the browser starting.I

I'll try searching the registry for firefox.exe and see if anything is there.

Warmest Regards, Robert

Asked by Robertwho 2 years ago

Answered by James 2 years ago

Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (read more)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 1 month ago

Last reply by cor-el 1 month ago

  • Solved
  • Archived

Firefox displays the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible" and immediately quits.

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=we… (read more)

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjU9PHRn-TYAhUBI6wKHb5QAWQQFggzMAI&url=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fkb%2Fhow-run-firefox-when-profile-missing-inaccessible&usg=AOvVaw0G8EFm-I8kbu-4SlQ5WCpe

This doesn't help because it asks me to use the profile manager, but any attempt at launching Firefox or anything inside it produces the same result.

I've also tried replacing Firefox with a fresh copy.

The Profile folder is present in the usual place and I've verified that I have read-write permission on the folder and everything within it. 57.0.4 on MacOS 10.13.2.

Asked by gisborne 2 years ago

Answered by Tonnes 2 years ago

  • Solved
  • Archived

Firefox profile is incapable or missing

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinsta… (read more)

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

Asked by swstiles 2 years ago

Answered by swstiles 2 years ago

  • Solved
  • Archived

I keep getting this error : Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible. I rename the… (read more)

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I rename the Firefox folder /Library/Application Support/Firefox and still I get this error: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

In terminal I tried ot create a new profile using: /Applications/Firefox.app/Contents/MacOS/firefox-bin -P but receive this error in terminal: Error: Access was denied while trying to open files in your profile directory and this error pops up in Freifox: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Asked by iamtess 2 years ago

Answered by iamtess 2 years ago

  • Archived

Firefox crashes since Windows update 9/11/18

Windows update today incl. KB4457128, KB4456655 and KB4457146. My vers. 62 Firefox crashes immediately upon startup, only since these updates. Will not start in 'Safe' mo… (read more)

Windows update today incl. KB4457128, KB4456655 and KB4457146. My vers. 62 Firefox crashes immediately upon startup, only since these updates. Will not start in 'Safe' mode either. My 'Nightly' version (64.0a1( 2018-09-11)(64 bit) still works perfectly.

Windows 10 (not Insider) vers. 1803 Build 17134.285

Thanks Dave

Asked by Doc16743 1 year ago

Last reply by Doc16743 1 year ago

  • Archived

Is it normal for ////Mozilla/Firefox/Profiles/ to maintain thousands (4,000+ for each user) of folders ? What is process to 'fix'?

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remov… (read more)

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

Asked by MKBUSCPA 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how to regain lost bookmarks

After recent Windows or Firefox update, which was quoted to take a few minutes, but lasted all day So I turned off computer at night, in morning, I was able to log in, b… (read more)

After recent Windows or Firefox update, which was quoted to take a few minutes, but lasted all day So I turned off computer at night, in morning, I was able to log in, but screen was blank Took computer to repair shop, who said it was working OK, but when switched on it automatically logged me in as administer After many attempts, I managed to swap user to my own login, only to find lost of apps missing Plus Firefox was missing I had to reinstall, but that meant No bookmarks and No passwords saved

Is there any way I can regain those lost bookmarks and add them to the new updated version of Firefox? As to the saved passwords, I will need to replace them all with new passwords, unless they can be regained too?

Asked by Old69 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Firefox can't find profile folder and I tried all fixes found so far.

I have deleted firefox and renamed the profile folder and init folder then reloaded firefox. Get the same error message can find profile folder. I have done this several … (read more)

I have deleted firefox and renamed the profile folder and init folder then reloaded firefox. Get the same error message can find profile folder. I have done this several times. Help - I love firefox and this is the first issue. I have downloaded the latest update just before things went south. RN

Asked by rnewland 1 year ago

Answered by cor-el 1 year ago