All Products Support Forum

Hi, I have several issues regarding signatures -

1) how do i make a signature consisting of some text as well as an image - i have created my signature in a new email, saved it as a HTML file and used it as a file for my signature..

2) but when i create a new email - it shows for like a 1 second and then disappears.. doesnt appear in replies or forwards..

3) i tried to instead just use an image as a signature.. again just shows up for 1 second in replies and forwards and disappears..

have set all settings as instructed in the various answers in the forums..

Please assist. Thanks

In version 102.10.1 I can change the font size of the various Thunderbird panes independently. I've used the layout.css.devPixelsPerPx variable in the Config Editor to get the menu, folder index, headings, and other fixed parts of the UI to a reasonable size, but the message pane, reply quote, and other parts of the displayed text are way too large. I've tried to use the font size controls in Settings to adjust them, but with little luck.

So, what I would like to see is a concise table showing each font size parameter and exactly which panes and text it applies to. Or, I would like to see written instructions for making the font size the same for all text appearing in Thunderbird, anywhere in Thunderbird.

Or any other answer that is equivalent to these to help me achieve the same font size throughout Thunderbird.

Note: while I can see that some text is too large, I have not verified that a recipient would see text that is too large, since I'm not certain how to test for this, or how to text for both plain text and formatted text. I prefer to send plain text and receive formatted text, if that is relevant.

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

I had to leave Thunderbird because every time I try and create a customized signature, as much as Thunderbird excels in that area, the image storage drops the filename's path every time.

Example:

image loaded: http://rich.allcorn.us/files/headshot.png

when I go back to it: headshot.jpg

It forgets the path, so the file doesn't show up in the eMail. I purposefully put it "on the web" so it could be accessed from anywhere!

When is Thunderbird going to fix this so I can leave Apple's mail program and go back to Thunderbird?

-rich- Rich Allcorn eMail: rich@allcorn.us website: http://rich.allcorn.us

HI , MY NAME IS JOHN GELSOMINO . I CAN NOT LOGIN TO THUNDERBIRD . IT KEEPS SAYING WRONG PASSWORD . I DID NOT CHANGE IT . WHAT DO I NEED TO DO ? TO GET A LINK SENT TO MY EMAIL ADDRESS . SO I CAN RESET MY PASSWORD . I CAN GET GET EMAIL FROM MY COX ACCOUNT . IT IS THE SAME EMAIL ADDRESS . THE ONE I AM SENDING THIS FROM . PLEASE HELP . THANK YOU . HAVE A NICE DAY . MAY OUR "GOD" BE WITH US ALL , ALWAYS JOHN GELSOMINO .

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Hello! I accidentally hit 'K' with a thread selected, and so got a message at the bottom of the screen saying that replies to the thread will not be shown. This is the same situation as in the now-archived question [[Accidentally pressed "K" on an email - can no longer find it|https://support.mozilla.org/bm/questions/1380096]].

I'm now writing because I *was* able to select the option to display ignored threads described in the reply to the question above – so that I can, at least, now see the thread that I accidentally ignored without meaning to. But I'd like to actually fix the problem and un-ignore it.

I've read the support article on Ignoring Threads, but what that article describes – namely applying 'Ignore' to the same thread so that it toggles off to unignore the thread – isn't working. I also tried quitting Thunderbird entirely after doing that and then reopening it, but I can still only see the thread if 'view' is set to still display ignored threads; when I remove that view instruction, the thread disappears again.

Does anyone know if there's something else I should try? Or is this maybe a bug in Thunderbird that needs to be fixed? Thanks so much in advance!

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.)

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

Please can you stop updating Thunderbird, or at least give us poor users the option of whether to accept them? Every time you update it I like Thunderbird less.

I was guided to use Thunderbird by my computer repair man when Outlook Express became unavailable to me. Gods, I miss good old Outlook Express; I could do anything I wanted with that.

When I receive a message in Thunderbird and click Reply, the Write window opens with some of the quoted text in the reply — that which has more than one line in a paragraph — containing overlapping lines. That overlap does not occur in the original received message.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

I have made many attempts to move Thunderbird from my old Windows machine to my new one. The old machine was running Windows 8.1, the new one is Windows 11. I've exported, then imported using all the different ways listed but can't get all the data. I've had some success doing it one account at a time including my address book and accounts setup information and they are working properly but can't get the folder data for my accounts or any Local Folders for some reason. I don't want to mess up what I've been able to successfully migrate so I'm reluctant to doing a mass migration again. Is there a way I can migrate doing it one folder at a time without messing up the other ones?

Hi,

regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affected or all versions are affected like 102.x ?

Regards

Keeping got massage: The folder 'Inbox on parkerlin@hochien.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

Have clean up all In box mail and compacted it, but still has same problem .

I report all spam emails that I receive at my Yahoo email addresses. As it stands, I have to manually check for spam on Yahoo, restore it to the inbox, and then do a separate, manual download to get those messages onto Thunderbird to process and email (my preferred way of doing things). Is there a way/setting that allows Thunderbird to go into the Yahoo spam folder and retrieve those messages as well, in one retrieval operation along with the rest of my mail? Thanks- :)

Hi there. I'm a non-developer but I've been using Thunderbird Beta for a while. I'm not enjoying the current updates (no drag and drop function to move messages between folders!) and would like revert to regular Thunderbird (currently 102.10). I use Backup Thunderbird but I don't think it will load into an older install of Thunderbird. Advice for a safe way to migrate to regular Thunderbird without losing data? Thank you!