• Archived

How do you update on a iPad the only choice is update and install there is no option for update only

Good evening how do you update Firefox on a iPad as the only option is to update and install once you click it takes you to just install there is no option to update … (read more)

Good evening how do you update Firefox on a iPad as the only option is to update and install once you click it takes you to just install there is no option to update

Asked by Maoconnor99 4 years ago

Last reply by Chris Ilias 3 years ago

  • Archived

App store says I purchased Firefox for IOS but there is no icon on home page

At the App Store I found Firefox for my iPhone 6 and selected the "Get" button but nothing happened from there - No download of Firefox and no Firefox icon appeared on th… (read more)

At the App Store I found Firefox for my iPhone 6 and selected the "Get" button but nothing happened from there - No download of Firefox and no Firefox icon appeared on the Home Page - Under 'Updates/Purchased' at the App Store it indicates the Firefox web browser was purchased but there is no "OPEN" button showing next to that entry - I've tried to re-download Firefox but is no "Get" button shows and I can't uninstall it because there is no Firefox icon on the Home Page

Asked by lincor 4 years ago

Last reply by lincor 4 years ago

  • Archived

Why does Firefox shutdown my iPhone

I've recently downloaded Firefox for iOS and it worked okay at first but now when I try to open it my iPhone goes off and starts up again. Is this just Apple's way of te… (read more)

I've recently downloaded Firefox for iOS and it worked okay at first but now when I try to open it my iPhone goes off and starts up again. Is this just Apple's way of telling me they don't like Firefox?

Asked by Erasmus 4 years ago

Last reply by Andrew 4 years ago

  • Solved
  • Archived

I am getting more and more questionable emails in my Spam folder. Today it is up to 62 messages. How can I stop this?

I am getting more and more spam messages in my spam folder every day. This morning there were 62! I am a Mac user using the Firefox browser . Last week I started using Fi… (read more)

I am getting more and more spam messages in my spam folder every day. This morning there were 62! I am a Mac user using the Firefox browser . Last week I started using Firefox's Private Window, but that has not helped. How do I stop this? The email address in question is [email removed by mod] but this Support System registration would not let me enter that email address- kept saying "Use a valid email address"! If I cannot solve this problem I shall have to close that account. I am attaching a screenshot taken just minutes ago. Of course it cannot show all 62 spam messages. Zoelle is my name, but this Support System would not accept that either so I am using Zoell. This system says it is "uploading images" however, it's been "Uploading" for over five minutes!!! Is this a joke??? Is there any human being at the other end of this page???????? I feel as though I have fallen into cyberspace hell.

Asked by Zoell 2 years ago

Answered by user633449 2 years ago

  • Archived

The two browsers

Mozilla hello, and HELP! Forgive the stupidity but I have a burning question. iOS his has two of “YOUR” browsers as downloads. My question is one fake? Or do they do diff… (read more)

Mozilla hello, and HELP!

Forgive the stupidity but I have a burning question.

iOS his has two of “YOUR” browsers as downloads. My question is one fake? Or do they do different things, I can find nothing on your site, but what is information for selling the service.

The browsers are

Firefox: Private, Safe Browser And the Firefox Focus: Privacy Browser

They both claim to be from Mozilla, development done by Mozilla and others, but on your main website for iOS you only show the Firefox Focus.

Please can someone answer this?

It also appears one is a year older than the other but both very recently updated according to the iOS store.

Focus in 2019 updated 1 mo ago

Private in 2018 updated 1 w ago

Is one better? Are they both yours, if so why two, it’s al so confusing to the non tech person.

I want the most secure and private blocking most everything Browser I can find, and with the news from Germany, go go Mozilla ;~))


You can contact me at - govconcerns@protonmail.ch

Any questions you may have I will gladly address.

Again thankfully

Asked by Old Guy 7 months ago

Last reply by James 6 months ago

  • Archived

How do I break free of a person who is abusing this knowledge as jealous boyfriend ?

He has redirected my facebook and all my emails so they go round and round and never recover my passwords. I cant load anything out of the app store or the play store. S… (read more)

He has redirected my facebook and all my emails so they go round and round and never recover my passwords. I cant load anything out of the app store or the play store. Says cant deliver verification codes. He freezes my Bank cards so when I go shopping It comes up denied. Please help me. This has been going on for 8 months. He tried to remotely root my S8 I paid $900 for and dead bricked it. Warranty is no good now because of the Root attempt. Please help me somebody!!! I will give u access to anything u need. I have SD cards loaded with all my stuff on his phone. He just smiles and Denies it. Im fixin to go to prison over this because I will kill him if it dont stop

Asked by HarleyQuinnGurl 1 year ago

Last reply by HarleyQuinnGurl 1 year ago

V21 for iOS 13.3 new open link feature?

Ever since I updated to the latest version, when I click on a link to open in a new tab, I see a huge preview of the link, and virtual off the screen are the menu choices… (read more)

Ever since I updated to the latest version, when I click on a link to open in a new tab, I see a huge preview of the link, and virtual off the screen are the menu choices. How do I disable the page preview. It’s a pain in the neck to always to either move/shrink the screen or move the menu before making a menu pick.

Asked by brurban 5 months ago

Last reply by brurban 5 months ago

  • Archived

The App Store is showing a semi-cloud image with a downward arrow, does that me that I have have to use cloud to use this version of Ff 5.1 for Mac iOS 9.3.2?

The App Store is showing a semi-cloud image with a downward arrow, does that me that I have have to use the cloud to use this version of Ff 5.1 with iOS 9.3.2 on an iPad… (read more)

The App Store is showing a semi-cloud image with a downward arrow, does that me that I have have to use the cloud to use this version of Ff 5.1 with iOS 9.3.2 on an iPad Pro?

Asked by olepirate44 3 years ago

Last reply by Chris Ilias 3 years ago

  • Archived

Firefox for iOS 9.3.5

I tried to install Firefox on my iPad Mini and it says I need iOS 10. The iPad Mini is now stuck on iOS 9.3.5 and cannot be upgraded to iOS 10. When I complained to Apple… (read more)

I tried to install Firefox on my iPad Mini and it says I need iOS 10. The iPad Mini is now stuck on iOS 9.3.5 and cannot be upgraded to iOS 10. When I complained to Apple they say it is up to app providers which versions of iOS they require for the latest versions of their app and that older versions of apps should still work and be offered. How can I install a version of Firefox that runs on iOS 9.3.5?

Asked by Unripe 2 years ago

Last reply by Mr Marwan 2 years ago

  • Solved
  • Archived

Why won't firefox download on my ipad?

5th gen ipad, ios version 12.4, wifi working fine, plenty of space on new iPad. I touch GET on Firefox in the app store. It spins for about 2 minutes then quits. Never ev… (read more)

5th gen ipad, ios version 12.4, wifi working fine, plenty of space on new iPad. I touch GET on Firefox in the app store. It spins for about 2 minutes then quits. Never even get a download circle, just spinning. Tried four times. Please help.

Asked by tynbai 9 months ago

Answered by howdytom 9 months ago

  • Archived

THE ITEM YOU REQUESTED IS NOT CURRENTLY AVAILABLE IN THE U.S. STORE error message

Hi, I've been trying to get this Firefox for iOS (iPhone 5c, version 8.4), (i had signed up for the emails and got the "today is the day" email, with a link to the app … (read more)

Hi, I've been trying to get this Firefox for iOS (iPhone 5c, version 8.4), (i had signed up for the emails

and got the "today is the day" email, with a link to the app store)--

however, when i try to access this app in the itunes store, i get this message:

THE ITEM YOU REQUESTED IS NOT CURRENTLY AVAILABLE IN THE U.S. STORE.

What can i do? Is there some other way i can get it?

(And when i do, will it guide me to sync my computer's (windows XP laptop, and iMac desktop) Firefox bookmarks and passwords to my iPhone? Or if not, is there a direct link to such a page of instructions for that?)

Thank you so much!

Asked by coatli 4 years ago

Last reply by coatli 4 years ago

  • Archived

Just downloaded Firefox is stuck on welcome page???

I'm a long time user on my desktop. This is a problem on my iPad. I was having a problem all day, getting a panic message from >mine-online-webs-web.win< saying my … (read more)

I'm a long time user on my desktop. This is a problem on my iPad. I was having a problem all day, getting a panic message from >mine-online-webs-web.win< saying my iPad was infected with 2 viruses. "Do not leave this page" was the gist of the message but download a fix. I didn't.

Asked by designrchap 1 year ago

Last reply by designrchap 1 year ago