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Collections deleted

Hello I am German and not used to write in english. I use Firefox on my Xperia device. Within the last Update I got the new function to collect the tabs. I created severa… (read more)

Hello I am German and not used to write in english. I use Firefox on my Xperia device. Within the last Update I got the new function to collect the tabs. I created several collections and named them. After I put in the tabs and deleted them in the list. So they were only in the collections. Today I wanted to use one Tab out of the collection. But the whole collection Was not any more there, same with 2 Others! Where are these collections and the tabs now? I did not delete them and I need them.

Where are they and how can I use them again?

Kind regards

Mischa

Asked by cx500e1 9 months ago

Answered by cx500e1 8 months ago

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Firefox Browser crashes

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there… (read more)

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there anywhere in the Fedora Linux system where I can get some info about why this keep happening?

Asked by scm999 8 months ago

Answered by scm999 8 months ago

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tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 10 months ago

Answered by cor-el 10 months ago

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Specific webpage not displaying in Firefox 81.0, and auto update without permission

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page … (read more)

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page would not display properly. In checking the situation I found that I had Firefox 81.0 installed. However, I keep a record of all updates, and the last one I made manually was to 78.0.2 on 7/9/2020. Somehow the setting to do updates automatically was changed. Apparently, I was updated to 81.0 and perhaps other versions without my knowledge. So I don't know when this last update was made.

The problem occurs when I go to chase.com to enter my account. The basic Chase page shows fine. However, when I enter my login credentials, it takes me to a page where I see only a white screen with a blue bar. (see image attached) The rest of the information on that page is missing. I tried disabling all my plugins, and it makes no difference. I called Chase support, and they said they have no known issues on their site. I tried uninstalling 81.0 and reinstalling 78.0.2. However, when I started it, it reported that the profile format had changed, so I could not use that old version without starting over. My profile must have been updated with one of the background updates. I upgraded again to 81.0. All the other financial sites I have tried, and every other website so far, works fine. There seems to be something about the Chase account pages and Firefox 81.0. I know that I accessed these pages over the weekend with no problem, so the update must have occurred after that. The site works fine in Chrome, but I prefer Firefox.

I am concerned both about the automatic updating without my permission, and the seeming display problem with the chase pages and Firefox 81.0. Any help will be appreciated. Thanks.

Asked by Mark Lang 10 months ago

Answered by Mark Lang 10 months ago

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Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (read more)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 10 months ago

Answered by jscher2000 10 months ago

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Since latest windows update pages load at an extremely slow pace

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the … (read more)

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the page is as fast as it should be!

I don't have any antivirus other than windows defender, and disabling it/the windows firewall doesn't fix the issue, so it doesn't seem to be linked to that either, on the online forums such as this one I found it was also common to have issues caused by hardware acceleration, playing with that setting does not help either.

Another friend of mine has the same issue as me since the last update, so I'm assuming it's not something unique to my situation, is this a known issue for which a fix is available? Searching for one has yielded only outdated results.

Thanks a lot!

Asked by antoine.rincent 9 months ago

Answered by antoine.rincent 9 months ago

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Security protocol error when sending emaila

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a … (read more)

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a security protocol that isn't enabled'

Now then, I use exactly the same set up on two other computers but with a older Firefox but all with exactly the same Email versions of an ealier Thunderbird.

Question 1. How the blazes can I stop this error?

Question 2. Why is it that I have to answer Cookie permissions before going to a web site.

Question 3. How the hell do can you turn Google search suggestions off - YES, I have search suggestions disabled! The only sure way is to block them with ADblock - WHY can't it be done in Firefox, paying a sum are they?

EDIT: The link should read-: website-archive.mozilla.org

Dave

Asked by EF80 9 months ago

Answered by jscher2000 9 months ago

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firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (read more)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 11 months ago

Answered by TyDraniu 11 months ago

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restore old tabs view

I'm not sure why Firefox still bothers to call tabs, "tabs". A tab was originally called that because of its similarity to a filing cabinet's physical tabs where you can … (read more)

I'm not sure why Firefox still bothers to call tabs, "tabs". A tab was originally called that because of its similarity to a filing cabinet's physical tabs where you can see the tab markers and use your thumb to quickly select one. As far as I can see Firefox for Android no longer has tabs. There's no tab bar (and even the URL bar is auto-hidden) and to see the 'tabs' you have to drag down, then select a button and then flip your brain from expecting to see a horizontal row of tabs to a vertical list of them. Similarly, to create a new tab used to involve taping on a plus sign in the same place, right next to the other tabs in the bar. Now, to make a new one you have to redirect your attention from the top of the screen (where tabs have always beenl to a plus sign down the bottom. This smacks of just changing things for the hell of it.

So.... The big ask..... is there any way to get back to the system and layout I'm used to and that I still use without a moment's though when I use Chrome? (Which I'd still rather not do all the time...). I'd like my tabs back please.

Asked by Andy_P 10 months ago

Last reply by Seburo 7 months ago

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Can't save video

I get an error when I try to download a video by right clicking and selecting "save video as". The error reads "the download cannot be saved because an unknown error oc… (read more)

I get an error when I try to download a video by right clicking and selecting "save video as". The error reads "the download cannot be saved because an unknown error occurred please try again"

This has started after the firefox 81 update and it effects both a personal and work computer. I have already tried disabling add-ons and extensions as well as resetting the download folder settings via about:config page.

Asked by bheberling001 10 months ago

Answered by bheberling001 9 months ago

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Firefox logs me out of YouTube and gets an error when loggin in.

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out… (read more)

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out and when i try to login I get this “'405. That’s an error.” message. I tried doing the same thing with the other browsers (Google Chrome & Microsoft Edge) & they work perfectly. I also tried reinstalling Firefox but still the issue is the same & Firefox on my old laptop doesn’t have this issue. Can anyone help me with this one?

Asked by j.bi2k01 10 months ago

Answered by j.bi2k01 10 months ago

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Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (read more)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

Asked by donmn763 9 months ago

Answered by Jim Muir Firefox 8 months ago

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Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 11 months ago

Answered by TyDraniu 11 months ago

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Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 10 months ago

Answered by jscher2000 10 months ago

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Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 10 months ago

Answered by Mr.K 10 months ago

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Firefox crashes with low virtual memory condition

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for a… (read more)

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for audiodg.exe, so that after a couple of hours or so it runs out of memory and Firefox crashes. If I use Chrome instead then this problem does not occur.

Asked by pjb3pen 10 months ago

Answered by cor-el 10 months ago

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Facebook White Screen (only with Firefox)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Re… (read more)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

Asked by David Shochat 9 months ago

Answered by jscher2000 9 months ago

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firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 11 months ago

Answered by agouranga 11 months ago

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download not possible when checkmark removed in options

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain … (read more)

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain sites (i.e. ASUS). The browser just blinks and that is it.. This started with rel 79.

For those that want to reproduce the problem: 1. Go to Asus.com 2. Select "English" as language 3. On the drop-down menu click on "Consumer" 4. Under the line "Select a Product" chose "Networking" 5. Under "Select your Product" click on "Product Series" 6. On the drop-down menu select "Wireless Routers" 7. Then click on "Product Model" 8. On the drop-down menu select i.e. "RT-AC66U" 9. Then next to the router picture click on "Driver & Tools" 10. Under "Driver & Tools" select "BIOS & FIRMWARE" 11. Then click on "DOWNLOAD" button in the "Firmware" box 12. The browser will then do a short and quick "blink" and not download anything 13. You will also see a little line above the "DOWNLOAD" button saying "2020/10/08 Downloaded" with a little downward arrow in a circle right next to it 14. Check everything and you will that nothing was downloaded. 15. Try it with and without a check mark in the Firefox options as described above.

This started with firefox rel/ver 79.

I wonder how long it is going to take, till a developer reacts and confirms this "serious" problem. ASUS says it is a Firefox problem. I would really appreciate a reaction, since I am not using firefox anymore because of this.

Asked by give-me-a-chance 10 months ago

Answered by jscher2000 9 months ago