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MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 5 months ago

Last reply by sjallyn 4 days ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 week ago

Last reply by cor-el 6 days ago

Mail from website

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn… (read more)

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn't tell anyone. My email stopped arriving at bradfraser@bradfraser.net two weeks ago and all attempts to rectify this have been stymied by my not having my dashboard info for the site, and I am unable to get it from Viux. (Which seems to have a bot answering questions.) Is there any way you can help me access this email account and get it running again? Any help would be greatly appreciated.

Asked by realbradfraser 4 months ago

Last reply by david 4 months ago

Missing downloaded images

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i di… (read more)

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Asked by weed.goose245 1 month ago

Last reply by welchia 1 month ago

how can install a firefox update on Linux?

Hi I have tried to install firefox updates, but my software tells me that i have not managed to do it since 2021, when I thought I had. I have an old Sony Viao running Op… (read more)

Hi I have tried to install firefox updates, but my software tells me that i have not managed to do it since 2021, when I thought I had. I have an old Sony Viao running Open SUSE 15.1. Would you kindly assist me

Kind regards Noel Bonczoszek

Asked by nbonczoszek 2 months ago

Last reply by jonzn4SUSE 2 months ago

Updated Thunderbird (without warning!!) and lost all old emails and folders

Without warning, I had to log back into my Thunderbird account today - same email and password. When I did, I lost all old emails and folders (not addresses). Any solu… (read more)

Without warning, I had to log back into my Thunderbird account today - same email and password. When I did, I lost all old emails and folders (not addresses).

Any solutions would be appreciated. Thanks!

Asked by j_browning 2 months ago

Last reply by david 2 months ago

Firefox changes "%" to "_" when downloaded filenames contain "%" character

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets ch… (read more)

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets changed to an underscore. Like say, if I try to download a file named "Skyrim 100% save file", it becomes "Skyrim 100_ save file". Not sure why this is even happening, but it only happens in Firefox. Not Chrome nor Edge.

Asked by rappyfx 5 months ago

Last reply by zeroknight 5 months ago

update to a current version of firefox

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for examp… (read more)

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for example in my email program and the banking application. However, Firefox info in the menu says that I am using the current version and there are no updates available. Here is the Firefox version shown to me: 78.15.0esr (64-bit) I work with an iMac of the following version: iMac (21.5 inch, from 2010) - OS X El Capitan version 10.11.6 (15G22010); - Processor: 3.06GHz Intel Core i3; - Memory: 4GB 1333MHz DDR3; - Graphics card: ATI Radeon HD 4670 256MB Maybe my computer is too old for the latest version, but why does Firefox Info show me that the browser is up to date and there are no updates? Thank you very much for a tip Uwe

Asked by uwe.boelts 5 months ago

Last reply by James 5 months ago

Lost current profile data

I did a dumb thing. I transferred my TB (v 115.3.1 64) Profiles folder to OneDrive because I couldn't find a way to automatically back it up. However I wasn't able to mak… (read more)

I did a dumb thing. I transferred my TB (v 115.3.1 64) Profiles folder to OneDrive because I couldn't find a way to automatically back it up. However I wasn't able to make TB work so I transferred it back into Appdata\Roaming\Thunderbird. Now when I open TB, it has an old folder structure and emails up to 2020 but nothing beyond in any folder. The default profile is big, 25 GB or so. The setup is fine as it connects to my ISP and downloads current emails and those stored on the server. How can I recover the recent profile?

Asked by rosseddy 5 months ago

Last reply by Wayne Mery 5 months ago

Thunderbird update 115.3.1 self installed now nothing works (pop + zoho)

Thunderbird update 115.3.1 self installed now nothing works. When I first opened program after update and tried to retrieve mail for one account (of5) got a window telli… (read more)

Thunderbird update 115.3.1 self installed now nothing works.

When I first opened program after update and tried to retrieve mail for one account (of5) got a window telling me password not accepted by pop server (at zoho.com) and asking if i wished to enter a new one. Said no and went to passwords in config to check if they had transferred properly. They had.

Tried again to download messages with same results (password not accepted)and clicked to enter new one. Instead window popped up for next account telling me password not accepted by server and did I want to enter a new one. Same results for every account in order without ever letting me access one. Rebooted - no change.

Downloaded copy from mozilla and re-installed thinking it may reconfigure what was wrong. No luck. Now when I try to retrieve messages I don't even get password not accepted only "done" in bottom left corner where it usually shows download happening.

I have used Thunderbird practically since it came out and have installed configured and transferred accounts across many computers and never had any problem like this!

Asked by divideweb 5 months ago

Last reply by Wayne Mery 3 months ago

How to restore / migrate profile from Linux to Mac?

Hi, the official Firefox docs recommend copying and restoring the entire profile directory. That doesn't work when restoring a profile created on Linux, on Mac, it seems.… (read more)

Hi, the official Firefox docs recommend copying and restoring the entire profile directory. That doesn't work when restoring a profile created on Linux, on Mac, it seems. Neither for Thunderbird, by the way.

Is there a proper way to do this, or should I experiment with each of the files (databases, configurations, etc.) one by one? Thanks!

Asked by samtuke 5 months ago

Last reply by cor-el 5 months ago

Bulk read messages in folders

I migrated all of my 80000+ emails from a previous version of Thunderbird to Supernova. Now there are thousands of emails that the system has marked as Unread, even thoug… (read more)

I migrated all of my 80000+ emails from a previous version of Thunderbird to Supernova. Now there are thousands of emails that the system has marked as Unread, even though they've all been read. Is there some trick to bulk Read all those emails without opening each of the 9000+ folders? Here's a screenshot of just a small portion of the problem, and the number keeps growing....

Asked by tuttleja 6 months ago

Last reply by Thilo.Ertel 5 months ago

Exporting (not copying) a digital certificate

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it… (read more)

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

Asked by adrianpadina 5 months ago

Last reply by cor-el 5 months ago