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To, CC and BCC

I've read a lot of help on this - almost all of them say, "As you have discovered there are three visible TO/Cc/Bcc fields..." and: " type or select email address and p… (read more)

I've read a lot of help on this - almost all of them say, "As you have discovered there are three visible TO/Cc/Bcc fields..." and: " type or select email address and press enter to move to next TO field".

None of that works. I have only ONE visible "To" field. It has no controls to change it to a Cc or Bcc one. There is a "CC" or "BCC" option beside the "From" field. Pressing Enter at the end of an address does precisely nothing.

Another copy of TB on another computer has all the features you gaily point to - but mine doesn't. Where do I find it?

Asked by chris284 2 years ago

Answered by Balázs Meskó 2 years ago

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No printing to pdf

Hi, I noticed that the new release of the Android Firefox browser doesn't support printing (and therefore save to pdf) anymore. Is it a known issue or is there anything t… (read more)

Hi, I noticed that the new release of the Android Firefox browser doesn't support printing (and therefore save to pdf) anymore. Is it a known issue or is there anything that I am missing?

Asked by luigimaria.bonini 2 years ago

Answered by Paul 2 years ago

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Font Corruption on Sent emails compared to Composed/Write emails

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT… (read more)

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT SIZE selected as Medium.

However when I view the very same email composed with line and length and breaks fitting Times New Roman Medium in my SENT box the font and size has been changed to what appears to be a HELVETICA font with the SIZE being larger than medium and this causes sentence wraparounds and corruption of the entire appearance of the email composed/written

How and what do I set to ensure the compose/write fonts display the same in SENT/RECEIVED.

Asked by mconway1 9 months ago

Answered by david 9 months ago

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Latest update forces dark context menus and bookmark menus.

How do I get rid of this crap? I either select a crappy system theme and everything turns a blinding white, or go back to the theme I usually use where everything suddenl… (read more)

How do I get rid of this crap? I either select a crappy system theme and everything turns a blinding white, or go back to the theme I usually use where everything suddenly is dark. How do I remove darkmode while retaining my favorite theme? I don't want dark mode and I certainly do not want to be blinded either. There must be a useless setting added to the about:config that I can disable.

Thank you.

Asked by fifawof274 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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How to get old yellow folder look in version 78.1? I hate the way it looks.

So, I just upgraded to version 78.1 and I just hate the way it looks. The old folders used to be yellow and distinct. The new folders are white with a blue outline of t… (read more)

So, I just upgraded to version 78.1 and I just hate the way it looks. The old folders used to be yellow and distinct. The new folders are white with a blue outline of the same color as the rest of the theme. I hate that. It all just looks the same, as if they are trying to hide everything with the same color. This may be the "Modern Trend" but I hate the modern trend. I like things to stay the same. If it ain't broke, don't fix it.

Is there a way to get the old look back? I looked through the addon themes, but there are only three that are compatible with my version and they are all crazy stuff that I hate worst than the new default theme.

Asked by Johnhoward28 2 years ago

Answered by Toad-Hall 2 years ago

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Double spacing in Menus is back :'-(

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the m… (read more)

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the menus now take up. Fortunately there was a work around, by setting 'browser.proton.contextmenus.enabled to false they returned to normal

This morning Firefox my got upgraded and the double spacing problem is back again. However there appears to be a bug with the setting and the menus won't return to normal. I'm now stuck with stupidly large menus that won't fit on the screen and lots of painful scrolling.

Does anybody have an alternative workaround until this is fixed?

Asked by stormcloud 1 year ago

Last reply by chrisjsevans 1 year ago

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Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (read more)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Asked by garyjc7 1 year ago

Answered by garyjc7 1 year ago

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syncing thunderbird email with gmail, google contacts on Windows 10

Finding it v difficult to sync thunderbird email with gmail, google contacts and google calendar on Windows 10. Not easy and addons don't seem to be there. May go back to… (read more)

Finding it v difficult to sync thunderbird email with gmail, google contacts and google calendar on Windows 10. Not easy and addons don't seem to be there. May go back to using gmail as email client.

Asked by pchecketts 2 years ago

Answered by Stans 2 years ago

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Extra Profiles Not Working

Greetings, I am running 91.5.0 (64-bit). And for the last year or so, I was accessing all my various TB profiles by going to HELP -> MORE TROUBLESHOOTING INFORMATION … (read more)

Greetings,

I am running 91.5.0 (64-bit). And for the last year or so, I was accessing all my various TB profiles by going to HELP -> MORE TROUBLESHOOTING INFORMATION -> ABOUT PROFILES and then I would get the option to launch any profile I wanted.

The problem is that now when I launch any other profile then it comes up totally blank. It is just a shell. All the info is missing.

Your guidance and help is kindly requested...thank you!!

Asked by renyoga 10 months ago

Answered by renyoga 10 months ago

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watch video "in" firefox browser

I'm trying to watch videos in Firefox. Youtube works but Xvideos does not. Firefox pops up a window asking me: >> "Opening xvideos"."com ###.mp4". >> whi… (read more)

I'm trying to watch videos in Firefox. Youtube works but Xvideos does not. Firefox pops up a window asking me:

>> "Opening xvideos"."com ###.mp4". >> which is: MP4 Video (16.4MB) >> from https://cdn77-vid.xvideos-cdn"."com >> >> What should Firefox do with this file?

My only choice is: Open with Windows Media Player x86 (default)

suggestions?

I'm running Windows 7 Firefox 76.0.1

Thanks!!!!

Asked by G_Eak 2 years ago

Answered by cor-el 2 years ago

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Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 1 year ago

Answered by cor-el 1 year ago

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Sending multiple emails from an address book

About a month or so ago Thunderbird updated. After that one of my email groups of 54 addresses no longer went on separate Bcc rows but were all included in one row. That … (read more)

About a month or so ago Thunderbird updated. After that one of my email groups of 54 addresses no longer went on separate Bcc rows but were all included in one row. That was around the time when my ip address became blacklisted by Spamhaus and MXToolbox. Now they want $100 a month in fees to ensure my emails get through because they are all being returned to me as spam now.

I want to go back to placing each of my address book contacts into SEPARATE BCC rows by using a global drag and drop, not an individual posting.

Can anyone show me how to do that as I have been unable to discover how to get back to that old way. Vic

Asked by VictorO 1 year ago

Answered by Toad-Hall 1 year ago

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How to increase the size of fonts in the body of a received email

To increase the font size of TB I know I can click View, Font Size, Increase Font Size . But I need to know how to increase the font size of a received email. Its too s… (read more)

To increase the font size of TB I know I can click View, Font Size, Increase Font Size . But I need to know how to increase the font size of a received email. Its too small.

Asked by jworks 5 months ago

Answered by david 5 months ago

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The messages you have deleted can be purged from disk.

Suddenly it says "The messages you have deleted can be purged from disk" every time I move emails. Every stupid time. Probably a very useful feature but just not how I ha… (read more)

Suddenly it says "The messages you have deleted can be purged from disk" every time I move emails. Every stupid time. Probably a very useful feature but just not how I have used things for the last decade or so. At first all I wanted to say was 'thank you but no thank you" Now it is getting beyond a joke. How do I get rid of this without deleting any emails? Yes I know they are nominally deleted but I've use that as an easy way to archive them and then copy them off as a history trail. All my accounts are carefully set to "Don't delete any messages". I like that. I mean it.

Asked by Nigel 2 years ago

Answered by Toad-Hall 2 years ago

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Do Not Remove Proton Preferences

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and … (read more)

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and to get to the bottom - the ones I can't see - I have to click the arrow at the bottom. But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top). So I'd have to scroll up to get to the ones at the top - AND the "Other Bookmarks" tab, where I also store bookmarked sites.

I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible. So they're at the top - I don't have to scroll far to get to them. And the "Other Bookmarks" is hidden when the window opens at the bottom. So I'd have to scroll up to get to that as well.

Also, this update changed the size of the command windows - like the copy/paste window, or the window to get the correct spelling of the word. They're so big, they run from the top of the screen to bottom, instead of a small square. So you'll have to scroll way up to get to the command or word you want.

I did find a way to get it back to what it was:

1. Open a tab and enter about:config, click OK after the warning 2. Search proton, a few will come up, change all the ones that are true to false. One was already false so I kept it, and the last one had a 3, which I kept. 3. Exit and open FF.

This will also revert the right-click command boxes back to small squares.

I posted this on this message board but this was added:

==WARNING: There are plans to remove this preference in the next two months The preference setting was created as a toggle for developers when building the new design. Now that the new interface has shipped, the preference will be removed.

If you have any issues with the new design, please let us know what it is you don't like, and we can try provide more permanent solutions depending on the issue.==

No! Do NOT remove this preference! Either that or just get it back to what it was by default. I do not want longer bookmark menus and larger command windows. It was perfect the way it was.

Asked by Steve09 1 year ago

Last reply by Chris Ilias 1 year ago

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Thunderbird 91 extensions don't load

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enab… (read more)

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enable/disable in add-ons manager did nothing although some mysteriously did get disabled. Restarting TB from scratch had no impact. (I note that closing TB tends to cause a crash.)

I was able to get the most extensions to function if I re-installed them into TB but the minute I closed TB and restarted, they all went away again.

I note that clicking on "Check for Updates" causes an "Updating add-ons" message to appear.....forever.

What gives? This is only slightly less painful than the transition to 78.....argh!

Asked by mozilla-kgi 1 year ago

Answered by Wayne Mery 1 year ago

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Setting up an existing TB account

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up sh… (read more)

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up shows TB found mobile.charter.net but my email was set up using email.twc.com. The port numbers are the same but the server names are different. When I complete this activity the end result is that my information if rejected. I attempted to configure it by hand but it too was rejected. I am using an HP desktop with the latest Win 10 OS. I don't know what to do.

Asked by Dan Jones 11 months ago

Answered by sfhowes 11 months ago

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Extraneous gmail folders in Thunderbird

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird ch… (read more)

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

Asked by car-nuts 10 months ago

Answered by car-nuts 10 months ago

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How do I disable the floating tabs that come with the 89.0 update

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The pro… (read more)

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The proton design is disappointing all around but these tabs are unacceptable.

Asked by Sage 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago