Address book, send emails not working. Windows 10. Norton Security. two pop twc.com accounts (spectrum)

Thunderbird Email Problem After the last update to Ver# 78.4.0 my Thunderbird email software is not performing properly. I believe this occurred on October 28, 2020. What… (read more)

Thunderbird Email Problem After the last update to Ver# 78.4.0 my Thunderbird email software is not performing properly. I believe this occurred on October 28, 2020.

What works: • I have no problem loading Thunderbird • I am receiving emails and the filters I have created are working fine, placing emails in the appropriate places. • The last sent email was on 10/19/20

What is not working: • I cannot access nor open my Addressbook, both Personal and History. • I cannot send emails. The Send button is not activated. • I cannot reply to existing emails. I have clicked on reply, typed the message I wished to add and again, Send is not an option available. I have tried many things on your Support site, as well as other help posts on the Internet but to no avail. I have looked at my Profile and all appears to be fine but Thunderbird does not appear to be looking at it for preparation of outgoing emails. I did try creating a new Addressbook as someone noted and it I did see it in my Profile but I cannot save nor retrieve any email addresses I try to put in it. Help please.

Asked by gdecker001 3 weeks ago

Last reply by gdecker001 4 days ago

"Restore bookmarks" from JSON not working in Firefox 84

Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB… (read more)

Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB JSON with over 100k bookmarks. The other is for casual use and has about 150 bookmarks.

When I try to restore bookmarks from JSON, it just sits on both machines. This is the first time this happened in about a decade of using Firefox. (I don't have the JSON files converted to HTML, but this should be working without doing that.)

Can someone kindly help? My line of work is hooked into my bookmarks in Firefox, and I can't seem to get them to reload into the browser.

Thank you in advance!

James

Asked by james_1 6 days ago

Last reply by james_1 4 days ago

Now that I have removed adobe flash player, videos will no longer play. What can I do...?

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with. I am running W7 on this laptop (I do not know more than… (read more)

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with.

I am running W7 on this laptop (I do not know more than that), even W10 on my desktop, both with the most updated version of mozilla.

I have removed the adobe flash player, and now I cannot get any videos to play, like on CNN and other various sites. I just get the spinning wheel of nothing. It seems that only you tube is working, barely.

Am I missing something, is this open html5 crap supposed to just take over and everything will be okay.

Maybe someone, somewhere can post a layman's explanation on what is going on. If there are issues, how to fix them. I don't need anymore information telling me how to remove because it is dead. What I need is what is replacing it, how does it work, and where and what can I do to fix issues.

Searching for help here on this subject is just tedious. I get over 3000 replies, or what ever they are called here, but just nothing on an explanation of what is changed and or how it works, more like doesn't work.

What do I need to do in order to be able to watch/play videos online.

Any help would be very, very much appreciated.

Thanks in advance.

Asked by SHempsey 1 week ago

Last reply by SHempsey 5 days ago

taskbar hidden

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen. googling this provides no solutions. neither does another profile. apparently… (read more)

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen.

googling this provides no solutions. neither does another profile. apparently this problem has been around for several years.

what to do?

Asked by manhattanman 1 week ago

Last reply by manhattanman 4 days ago

server imap.gmail has disconnected and error 80004005

Win7 Thunderbird platform, prob error 80004005 Every time I look for Thundebird help I seem to have to log into Firefox which I don’t have it is so confusing, I have so m… (read more)

Win7 Thunderbird platform, prob error 80004005 Every time I look for Thundebird help I seem to have to log into Firefox which I don’t have it is so confusing, I have so many pw’s for mazzilla which are rejected I seem to have to make a new one each time I try to login, anyway my prob is for a long time I have been getting “server imap.gmail has disconnected” I have uninstalled all but my main email address and now I get error 80004005, so I check the SMTP settings box which has listed Google Mail-smtp.gmail.com port 465, and Mail-smtp.gmail.com (default) port 465, also my email address followed by smtp.gmail.com port 587 any help to sort this out will be most appreciated, Robert

Asked by tyler4402 3 weeks ago

Last reply by tyler4402 4 days ago

Green arrow in Thunderbird

Can anyone tell me what this is and more importantly how to get rid of it. I've no idea what it's supposed to do, hovering over it shows nothing and I can't find anythin… (read more)

Can anyone tell me what this is and more importantly how to get rid of it. I've no idea what it's supposed to do, hovering over it shows nothing and I can't find anything in Thunderbird's control panel about it either.

Asked by MedeaFleecestealer 4 weeks ago

Last reply by MedeaFleecestealer 5 days ago

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 week ago

Last reply by Zeina 6 days ago

Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 2 weeks ago

Last reply by RemySecor 3 days ago

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (read more)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 6 days ago

Last reply by HnLA 5 days ago

Problems receiving email & setting up new email account after recent TB update

Hello! I have been a Thunderbird user for many years now and I absolutely love it. The problem that occurred a few weeks ago is actually the first I have ever encounte… (read more)

Hello! I have been a Thunderbird user for many years now and I absolutely love it. The problem that occurred a few weeks ago is actually the first I have ever encountered, so I'm really hoping someone can help me solve it. I have always had several email accounts set up in Thunderbird. My current ISP is Spectrum (formerly Charter in my area). My primary email accounts are all xxxx@charter.net accounts. I also have a few older email accounts set up from when I had AT&T as my ISP and these accounts are all xxxx@sbcglobal.net accounts. The first thing that happened a few weeks ago was that I stopped receiving emails at any of the xxxx@sbcglobal.net accounts. When I open Thunderbird now, my Charter emails all come in fine but an error message comes up relating to the xxxx@sbcglobal.net accounts (see images). I am able to log in to the web-based email site to get all of these emails with my email addresses and passwords associated with each account, but they simply no longer come in to Thunderbird. That is problem #1. Problem #2 occurs when I try to set up a new Charter email account in Thunderbird. I use the automatic configuration option and the first screen says that the necessary settings have been found, but when I click "Done" I get the error message shown (again, see images). When I attempt to manually configure the account, I compare the settings to my other Charter email accounts that are all sending and receiving emails just fine and cannot for the life of me see any differences. So...I'm stuck. Any help that the membership might be able to offer is greatly appreciated. Thank you in advance for your help!

Asked by Spudman 1 month ago

Last reply by Spudman 2 days ago

‘mail to’ links & PDF files

A couple of annoying things have happened since I switched to Firefox as my main browser: • clicking on ‘mail to’ links no longer takes me to outlook, which is my main em… (read more)

A couple of annoying things have happened since I switched to Firefox as my main browser: • clicking on ‘mail to’ links no longer takes me to outlook, which is my main email provider • all of my PDF files stored in ‘my documents’ have been converted into Firefox web files I’d like these restored to my previous settings but can’t see how to do this!

Asked by Annegoodwin 1 day ago

Last reply by Annegoodwin 4 hours ago

Send or revieve emails

I have not been able to send or receive emails from one of my 3 email accounts for 2 months. AT&T webmail works. This is the message I am getting: Sending of password… (read more)

I have not been able to send or receive emails from one of my 3 email accounts for 2 months. AT&T webmail works. This is the message I am getting: Sending of password for user [email]@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. I cam not take a screenshot.

Asked by Leeann3692 1 week ago

Last reply by Leeann3692 6 days ago

Cookies not clearing

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache … (read more)

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache etc and after open the site and the tab it still logged me into office 365 without me entering my credentials why?

Asked by Mace2 1 week ago

Last reply by Mace2 3 days ago

Missing Bookmark Icons

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqli… (read more)

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist. I am running v.84.0.2 (64 bit). Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated.

Asked by Buster 1 week ago

Last reply by Buster 3 days ago

Google defaults to Czech while all other sites and programs set to English

For reasons unknown to me, Google currently defaults to Czech when I'm using Firefox even though Firefox itself, my VPN, and my computer all are set to default to English… (read more)

For reasons unknown to me, Google currently defaults to Czech when I'm using Firefox even though Firefox itself, my VPN, and my computer all are set to default to English. My VPN is also set for the US. The fact that my default browser is not Google should be irrelevant as even that search engine is set to English. Whenever I try to log into Chrome, the default is still and always English. I cannot find any settings anywhere in either Firefox or my computer that would cause Google to default to any language other than English. Please help.

Asked by ace910046sca1 4 weeks ago

Last reply by ace910046sca1 18 hours ago

vams.cdc.gov covid vaccine portal showing blank page

Hi, The vams.cdc.gov portal is just showing a blank page, the cdc site says that firefox is a browser to use and also says chrome,safari etc. I need to get on the site be… (read more)

Hi, The vams.cdc.gov portal is just showing a blank page, the cdc site says that firefox is a browser to use and also says chrome,safari etc. I need to get on the site because I have to register my mother for over 75 to get the vaccine. I have a phone modem and windows 7. Trying to download either of the other browsers is a long long long download. Anybody know the fix to getting this portal working. I noticed that it uses the Aura framework ie window.Aura By the way the page source is there, and the title bar does show VAMS Portal, just the blank page though. Thanks for helping if you can. Steve

Asked by bsteveebee 1 day ago

Last reply by bsteveebee 6 hours ago

Forefox launches but only displays a blank page, can't load any pages or even settings/about:config

Hi all, I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navi… (read more)

Hi all,


I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navigating to about:config, it just sits on the blank page and doesn't react.

I've tried to reinstall the current version, the latest stable and the latest ESR with no change. I made sure to delete the following each time: C:\Program Files (x86)\*mozilla* C:\Program Files\*mozilla* C:\ProgramData\Mozilla C:\Users\Me\AppData\*\Mozilla Computer\HKLM\SOFTWARE\*mozilla*

Nobody knows of any recent changes to the workstation I've turned off AV Windows logs don't show anything Starting FF in safe mode does the exact same thing

Additionally I'm not allowed to take any screenshots or anything off it. :(

I highly appreciate any advice anyone has!

Asked by meshuggener 1 month ago

Last reply by meshuggener 6 days ago

Incoming HTML messages don't wrap correctly since new 78 update

As the title says, the text wrapping is not working correctly in incoming HTML messages. This results in having to scroll horizontally with almost all HTML formatted mess… (read more)

As the title says, the text wrapping is not working correctly in incoming HTML messages. This results in having to scroll horizontally with almost all HTML formatted messages, before the update maybe 1/10 messages required horizontal scrolling.

I use the vertical view and plain text word wrapping works as expected.

Thanks

Asked by firezombie 2 months ago

Last reply by firezombie 3 days ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 2 weeks ago

Last reply by Rhys 1 day ago