Thunderbird Message Filter not working for body that contains a word

Using Thunderbird 102.9.0 (64-bit), Windows 10 To clarify what I mean in my title: I've set up a message filter that is supposed to search in the body that contains a wo… (read more)

Using Thunderbird 102.9.0 (64-bit), Windows 10

To clarify what I mean in my title: I've set up a message filter that is supposed to search in the body that contains a word. I know the word is in the body, but yet the filter is not being triggered.

I have tried a different word that has spaces before and after and it seems to work, so I guess that's the problem, but how can I allow thunderbird to work when there's different characters before or after the word also?

Asked by Savas 5 days ago

Last reply by Savas 1 hour ago

Deleting specific cookies on a Mac for Wizzair.com

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox. I … (read more)

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

Asked by Sue 5 days ago

Last reply by Sue 3 days ago

Tbird v102 Index/Synchronization Hang

Hello hi ya' doin', Win10 64x, Thunderbird v102 32x, IMAP. When I launch thunderbird it takes a long time for the password dialog box to open. Check mail, send mail, in… (read more)

Hello hi ya' doin',

Win10 64x, Thunderbird v102 32x, IMAP.

When I launch thunderbird it takes a long time for the password dialog box to open. Check mail, send mail, indexing, synchronize are sluggish and hang in the activity manager. I have to turn off thunderbird and turn it back on to try to get it to work, and even then if it looks like it's open and ready to go, "determining which messages to index" never goes away in the activity manager. This all started when I updated to v102.

So I uninstalled/reinstalled. 1. Backup profile folder. 2. Uninstall via Settings > apps > uninstall thunderbird. 3. Restart. 4. Reinstall thunderbird 102, check for updates. 5. ESET exclusions. I notice on the IMAP computers, Mozilla Thunderbird Folder is in C: Program Files and Mozilla Maintenance Folder is in C: Program Files(x86). On the POP computer both those folders are in (x86). (I don't understand why one installation is one way and the other installation is the another way. It doesn't seem to me like POP vs IMAP have anything to do how the installer installs. But I'm just a layman.) 6. Restart 7. Launch thunderbird and it opened up with all the IMAP and Local folders. I didn't even need the backed up profiles folder.

It was at least 100% better but still never turned off the "determining which messages to index" thermometer in activity manager. That thermometer is always there stuck at full. That was day before yesterday. Now today when I launch thunderbird it hangs when checking mail and gets stuck trying to bring current the sends/receives/moves/deletes I've done on the iphone. It reaches a point and gets stuck. I turn thunderbird off and back on and it reaches another point and gets stuck. Maybe I should re install again but this time ShiftRightClick the installer and Run as Administrator?

Asked by Scott 1 month ago

Last reply by Scott 1 day ago

Cannot connect with gmail account

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something… (read more)

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

Asked by dgoldman1 2 weeks ago

Last reply by dgoldman1 2 days ago

Entire account is stuck on processed error message

We use thunderbird throughout our firm for most of our mail accounts, and quite recently it has been giving us a number of problems (however I do feel that some of these … (read more)

We use thunderbird throughout our firm for most of our mail accounts, and quite recently it has been giving us a number of problems (however I do feel that some of these problems are actually problems with our hosting provider), one main recurring problem, that we haven't been able to shake over the last few weeks, is the error message that says that the account is still being processed, this email account cannot receive emails across multiple devices, so this is not rooted to one device, this is occurring over multiple devices, unfortunately the fixes and information online seem to be quite scarce, I am hoping there is a way we can get to the bottom of this issue.

Asked by reece4 1 day ago

Last reply by reece4 1 day ago

setting up thunderbird: how do I get it to download ALL existing messages, old and new?

Hello wise people of the internet, I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it… (read more)

Hello wise people of the internet,

I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it to pick up the rest, even though there's another fifteen years of email that I'd like to preserve on this computer. I tried repairing the folder: it flickers through the existing emails for a while, and maybe stretches the stop date another month or two back, but otherwise doesn't change anything.

I'd be very grateful for any suggestions! I'm truly just using this as a backup for my emails (I continue to read and send within the browser), so it's important to me to get it all here.

Thanks in advance!

Asked by ri3068466 1 week ago

Last reply by ri3068466 2 days ago

Thunderbird changing SMTP Port settings in Mail account.

Does anyone know how this could happen? see: Thunderbird not sending with Gmail POP3 SOLVED https://support.mozilla.org/en-US/questions/1408429 See 21 March. Well,… (read more)

Does anyone know how this could happen?

see: Thunderbird not sending with Gmail POP3 SOLVED

https://support.mozilla.org/en-US/questions/1408429

See 21 March.

Well, after I thought I had fixed my Problem, I got a big surprise. A friend came by and I was explaining what I did so we had a look at the Account Settings. When I pulled up the SMTP settings I noticed that the Port selection had been changed back to 587. I checked the other Gmail accounts and they too had reverted to 587. Bear in mind, I had previously changed all the accounts SMTP ports to the default, 465. Now, the question is, “How did the ports revert to 587. 587 is the port chosen when Thunderbird sets up a gmail account even though it shows the default as 465. Does anyone know how this could happen? Joe

Asked by JoeGons 3 days ago

Last reply by JoeGons 2 days ago

How con I hide the video and mic controller when I in call

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this… (read more)

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

Asked by Hanu 2 months ago

Last reply by Hanu 2 days ago

pdf attachment

Hi, I have a supplier who has started sending invoices as attachments with the wrong Content-Type. Instead of: Content-Type: application/pdf; name="test.pdf" they se… (read more)

Hi,

I have a supplier who has started sending invoices as attachments with the wrong Content-Type.

Instead of:

Content-Type: application/pdf; name="test.pdf"

they send

Content-Type: test.pdf

My problem is, I can't open these files in any program. I have to save it first, and then open it in a pdf reader via a filemanager.

This only happens with the above content type.

When running thunderbird from the terminal and watchting the output, the following message appears when I select a pdf program to open the file in:

JavaScript error: chrome://messenger/content/msgHdrView.js, line 1739: NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIMIMEInfo.launchWithFile]

Ubuntu 22.10 Thunderbird 102.9.0

Any ideas?

Tommy

Asked by lcdtm 2 days ago

Last reply by lcdtm 5 hours ago

firefox crashes on startup

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same… (read more)

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

Asked by eliconrad21 5 days ago

Last reply by eliconrad21 3 days ago

Auto fill name and password

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user… (read more)

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

Asked by spartakooss 4 days ago

Last reply by spartakooss 3 days ago

This add on is not available in your country

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not availab… (read more)

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

Asked by pete_scott2 1 week ago

Last reply by pete_scott2 6 days ago

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order)… (read more)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

Asked by dsyleixa 3 weeks ago

Last reply by dsyleixa 1 day ago

Bookmarks

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed f… (read more)

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Asked by robit 1 month ago

Last reply by robit 6 days ago

Resizing of tabs and open new tab plus icon do not work correctly

Since one of the last updates the behaviour for the tab re-sizing got messed up. When there are only a few tabs with full size, those as well as the additional plus ico… (read more)

Since one of the last updates the behaviour for the tab re-sizing got messed up.

When there are only a few tabs with full size, those as well as the additional plus icon is shown. But when there are more tabs and they are re-sized, then the right side gets cut off. First the new tab icon dissapears and then also the last tab get's cut off.

I attached a screenshot with three firefox browser windows showing the problem, as well as a forth one with only 3 tabs open, which are shown in full size including the new tab icon.

This is a new problem as the tab resizinng and the new tab icon used to work perfectly fine no matter how many tabs were opened.

Asked by bernhard41 1 day ago

Last reply by bernhard41 16 minutes ago

Plasma-Browser-Integration doesn't work

I have the plasma browser integration extension and the corresponding package for my distro. But it doesn't work and I get the "failed to connect to native host" message.… (read more)

I have the plasma browser integration extension and the corresponding package for my distro. But it doesn't work and I get the "failed to connect to native host" message. Am I doing something wrong? I use: KDE neon 5.27 KDE plasma version: 5.27.3 Firefox edition 111.0, Mozilla Firefox for Ubuntu Thanks in advance!

Asked by mxprasinos 1 week ago

Last reply by mxprasinos 6 days ago

Thunderbird v102 backup

Hello, Using Thunderbird (v102.9.0). Using Tools > Export. Says if profile is more than 2gb do not use. I ran it and it produced a zip file of 2.9GB but no warning or … (read more)

Hello, Using Thunderbird (v102.9.0). Using Tools > Export. Says if profile is more than 2gb do not use. I ran it and it produced a zip file of 2.9GB but no warning or error message. Should it produce a warning/error message?

Asked by paul.sellars 3 days ago

Last reply by paul.sellars 1 day ago

"Open previous tabs" on startup

"Open previous windows and tabs on startup" doesn't seem to work for me - I check off the right box in Settings. (see attached file) but it doesn't work. I use Firefox as… (read more)

"Open previous windows and tabs on startup" doesn't seem to work for me - I check off the right box in Settings. (see attached file) but it doesn't work. I use Firefox as a dedicated app for one project, so would like it to open right at the four pages I always use.

Odd, because this USED to work, but has stopped doing so in the last week.

Laptop using Windows 11 64.

I downloaded the newest version, also signed in and out, but no help.

Thanks.

Asked by Gary QC 17 hours ago

Last reply by Gary QC 1 hour ago

ebay.com.au <--- fails to load page (Desktop Firefox 111.0.1)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried runn… (read more)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Asked by JBG84 1 week ago

Last reply by JBG84 14 hours ago