• Solved

Can't access my Amazon Prime store card account

Can't access my Amazon Prime store card account. After login it goes to a blank screen at https://amazon.syf.com/eService/AccountSummary/initiateAccSummaryAction.action.… (read more)

Can't access my Amazon Prime store card account. After login it goes to a blank screen at https://amazon.syf.com/eService/AccountSummary/initiateAccSummaryAction.action. Chrome works fine with same login.

Asked by Daddyo37 1 day ago

Answered by Daddyo37 5 hours ago

  • Solved

Zoom Function

I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken. I Zoom to 133% for a more comfortable read on a news… (read more)

I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken. I Zoom to 133% for a more comfortable read on a news site (Guardian)... go into the article and have to zoom again. Go back to the home page and it is fine until it finishes reloading and it snaps back to original size. Have to zoom again. None of these zoom setting remain consistantly. This has only become an issue since I restarted Firefox to install the last update.

Asked by Cliff 1 day ago

Answered by cor-el 13 hours ago

  • Solved

2-Factor Authentication

Hi My question is:"Protect your Firefox account with 2-step verification" My system is windows10, 64 bit, install firefox version 86 My phone is iphone xs max install tw… (read more)

Hi My question is:"Protect your Firefox account with 2-step verification" My system is windows10, 64 bit, install firefox version 86 My phone is iphone xs max install twilio authy version 24.4.4 I cannot set up two-step verification, scanning and typing all failed!!! What should I do, I want to use authy

Asked by LIBIN QIAO 17 hours ago

Answered by LIBIN QIAO 11 hours ago

  • Solved

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Print Preview Issue

Hi. Yesterday, I browsed thru my Firefox and/or GMail settings, and removed headers and footers from my printed copies of emails and web pages. Which is fine. However,… (read more)

Hi. Yesterday, I browsed thru my Firefox and/or GMail settings, and removed headers and footers from my printed copies of emails and web pages. Which is fine. However, at the same time I must have mistakenly changed a setting so that my print-ready version of an email or web page always displays in B & W, not in color. Although it will print in color, depending on how I have my HP printer set. How can I change that back so the print-ready Print Preview copy displays pics, etc. in color? I forgot what I did. Aarrgh! Please help! Thanks. John Darin

Asked by johndarin2 15 hours ago

Answered by jscher2000 14 hours ago

  • Solved

One T-Bird Email, Two Users, Set Up

We are a small community organization. We have an email account--via a web hosting service--that needs to be monitored by myself and another person. We are in two locatio… (read more)

We are a small community organization. We have an email account--via a web hosting service--that needs to be monitored by myself and another person. We are in two locations.

I successfully set up Thunderbird on my computer for our email account. I am not sure how to get the other person set up.

I think setting the other person up will be easy. After installing Thunderbird she goes to <Account Settings> from <Tools>. The rest should be as straight forward as it was for me so long as she has the basic email account information from our hosting service: email address, password, and port numbers.

I used Thunderbird several years ago as a client and set the ports manually. This time, Thunderbird offered automatic setup, which worked just fine.

Comments? Thanks in advance.

David

Asked by DavidT 14 hours ago

Answered by sfhowes 13 hours ago

  • Solved

tbsync won't connect to gmail account

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The s… (read more)

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The suggestions I have read about is to use TBSync, which I have installed, but I can't get it to connect to my Google account. Each time I try autodiscover I get a message saying it has failed. I tried to manually enter the server name, but that wouldn't work either.

I can't find any support instructions in the Add In web site or on the Mozilla support site. Can anyone help?

Can I revert to an earlier version of Thunderbird?

Asked by ptbadams 4 months ago

Answered by sfhowes 4 months ago

  • Solved

How to turn off print preview using "print" option under menu. Using FF 86.

Just recently been getting a print preview pop-up from FF when selecting "print" under the menu. Must select system dialog to print the way I want. This is annoying. How … (read more)

Just recently been getting a print preview pop-up from FF when selecting "print" under the menu. Must select system dialog to print the way I want. This is annoying. How to turn it off and use system dialog? Thanks.

Asked by harryo711 15 hours ago

Answered by jscher2000 14 hours ago

  • Solved

Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Downloading bank statements

I cannot suddenly download my bank statements I am getting this message within the bank website: "We're sorry, there was an issue when trying to retrieve your documents."… (read more)

I cannot suddenly download my bank statements I am getting this message within the bank website:

"We're sorry, there was an issue when trying to retrieve your documents." this has only happened recently there reply to the question is as follows: Thank you for your email.

We understand experiencing issues with the website can be frustrating. This error is normally received when there is a browser compatibility issue. If the current browser does not allow you to access the documents, we would suggest using one of our other supported browsers: Internet Explorer, Firefox, Safari or Chrome.

Also I am having problems getting into my messages an Error comes up around 3 times before I actually get into them.

Any help would be gratefully appreciated....thank you

Asked by globetrotter45 15 hours ago

Answered by jscher2000 15 hours ago

  • Solved

"PRINT PREVIEW" is gone !!!

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPE… (read more)

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPEND on this function for processing orders and printing packing slips !!!!

This is NOT an improvement for me!!! This is absolutely horrible!

Asked by timestreasures 1 week ago

Answered by cor-el 1 week ago

  • Solved

Need to sign in to Yahoo each time after switching Thunderbird account to OAuth

Hi, I wasn't able to receive or send mail via smtp/TLS since Feb 08 2021, so I found out about OAuth and followed the instruction here Mozilla Link paragraph 'Important … (read more)

Hi,

I wasn't able to receive or send mail via smtp/TLS since Feb 08 2021, so I found out about OAuth and followed the instruction here Mozilla Link paragraph 'Important Changes'

I understood the help instruction the way that TB gets a kind of cookie/key to sign in automatically to Yahoo each time, 'in the background', as to work quite as one is used to? But I keep getting a Yahoo pop-up window, asking me to sign in to my Yahoo mail account each time (user name, pass word). Is that supposed to happen? I've re-checked. Everything looks as if I followed the instruction (cookies accepted, OAuth in both setting, server names and ports correct). Any ideas?

Asked by wellenreiter27 3 days ago

Answered by wellenreiter27 16 hours ago

  • Solved

Address book lists

My Thunderbird was updated from 68.12 to 78.2.2 today, I have discovered I can't add multiple contacts to a list. Is this a feature or a flaw? Many Thanks in advance … (read more)

My Thunderbird was updated from 68.12 to 78.2.2 today, I have discovered I can't add multiple contacts to a list.

Is this a feature or a flaw?

Many Thanks in advance

Asked by craig.anketell 5 months ago

Answered by sfhowes 5 months ago

  • Solved

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Unable to send messages using bellsouth.net (att)

After the latest Thunderbird update, one of my bellsouth.net email accounts was unable to get and this was fixed by using a Secure Mail Key instead of the usual password.… (read more)

After the latest Thunderbird update, one of my bellsouth.net email accounts was unable to get and this was fixed by using a Secure Mail Key instead of the usual password. I was very relieved. However, tonight as I tried to send messages using that account for the first time again, Thunderbird crashed. I have found that I do not now have an smtp outgoing server. I do not know how that was lost. How can I fix that problem? So much frustration has come since the last update a few days ago. So - I have a Secure Mail Key and can receive messages. Unlike my other bellsouth.net accounts, this one has no smtp server, no smtp://outbound.att.net. Thank you for any help.

Asked by robrown33 3 months ago

Answered by sfhowes 3 months ago

  • Solved

import login data

I want to import passwords from Lastpass (I've already exported to CSV file) According to Mozilla help there should be an option to import from file https://support.mozil… (read more)

I want to import passwords from Lastpass (I've already exported to CSV file)

According to Mozilla help there should be an option to import from file https://support.mozilla.org/en-US/kb/import-login-data-file

I only see import from browser.

Asked by exekutive 1 day ago

Answered by exekutive 1 day ago