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TB 145 - Cannot add Godaddy Exchange Account with personal domain

I have spent 3 hours trying to figure this out. Nothing works for me. Authentication always fails yet when I log into Outlook it always works. I turned off using the ne… (read more)

I have spent 3 hours trying to figure this out. Nothing works for me.

Authentication always fails yet when I log into Outlook it always works.

I turned off using the new hub and was able to setup my email account but it told me OWL was not active (or something about OWL).

Godaddy is my provider.

What am I not doing correctly?

Asked by Paul Prince 1 month ago

Last reply by Owl 1 month ago

140 crash (David)

If there's one thing I can count on, it's that the next version of Thunderbird will be more buggy & unstable that the previous version, and v 140 certainly does not d… (read more)

If there's one thing I can count on, it's that the next version of Thunderbird will be more buggy & unstable that the previous version, and v 140 certainly does not disappoint in that category. It crashes & closes multiple times per day. Any time something else may be using a lot of resources, Thunderbird freezes up and if I click on it, the app crashes & closes. At least the previous just stayed greyed out until it was able to complete the task and didn't crash & close. Great job Mozilla.

Asked by David Eddy 4 months ago

Last reply by Wayne Mery 2 months ago

Private browsing

Firefox iOS updated this morning to 143.1 In private browsing it’s in dark mode automatically and won’t change even if changing to light in the settings. Any help? St… (read more)

Firefox iOS updated this morning to 143.1 In private browsing it’s in dark mode automatically and won’t change even if changing to light in the settings.

Any help? Steve

Asked by Steve 3 months ago

Last reply by peter18 4 days ago

Why am I stuck on version 128.11? (Thunderbird does not update on win11) (bug1983074)

I get an error message when I try to update (see screen shot below). Thunderbird is on a Windows 11 Pro PC with the latest Windows updates. This has been happening for a … (read more)

I get an error message when I try to update (see screen shot below). Thunderbird is on a Windows 11 Pro PC with the latest Windows updates. This has been happening for a couple of weeks now.

Thanks in advance for your assistance.

Rich

Asked by r_a_green 5 months ago

Last reply by Wayne Mery 5 months ago

impossible d'enregistrer et de voir mes mots de passe ainsi que de recevoir et envoyer des mails

Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un change… (read more)

Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un changement d'ordinateur mes mots de passe sont visibles aves des chiffres et des lettres "1//03csgEnBPtxsaCgYIARAAGAMSNwF-L9IrjQQom22l5sXSkYLP1h4BvsYHGmRYh43NZEdtoe " Je ne peux pas voir mes mots de passe enregistrés Je ne peux donc pas me connecter à mes boites mails car les mots de passe ne sont pas valides A savoir que je suis sur certaines boites mail sur @outlook.com (anciennement dbmail)

Pourriez-vous m'aider à débloquer le problème car je suis très embêtée Par avance merci et bonne soirée PS : Si je supprime l'application et que je l'installe de nouveau, vais-je perdre tout l'historique (dossiers, agendas, contacts, etc ...)

Asked by b.suignard 1 month ago

Last reply by Wayne Mery 3 weeks ago

ESET on macOS Tahoe 26 breaks Firefox ENTIRELY!

I have over 100 open tabs spread over 4 Mac desktops. I can no longer access ANY of them after upgrading to macOS Tahoe 26 and installing ESET Cyber Security Pro. I've us… (read more)

I have over 100 open tabs spread over 4 Mac desktops. I can no longer access ANY of them after upgrading to macOS Tahoe 26 and installing ESET Cyber Security Pro. I've used ESET with Firefox for many years without ANY problems. But now I have to choose between uninstalling ESET and being unprotected in order to use Firefox AT ALL. Every single webpage is blacked out with the message below. ESET support says that Firefox needs to issue an update to fix this problem.

Asked by Xenu 4 months ago

Last reply by Valentin 2 months ago

I lost all my usual tabs, after closing an unseen instance of firefox, opened by Mozilla.

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox. It wasn’t until I closed my normal sess… (read more)

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox.

It wasn’t until I closed my normal session, that I realised a new instance of firefox was also running, and shut it down on.

In shutting the new instance down after my usual session, it overwrote all my normal tab settings🤬

Q1. Are my normal tab settings recoverable? Q2. Why did Mozilla think it a good idea to open a new instance of Firefox to send me information, rather than simply open a new tab.

NB This is in Windows 11

Asked by GowerMick 2 months ago

Last reply by James 1 month ago

Text color won't change in Thunderbird 146.0.1 (32-bit) for Windows

For some time the feature to use color in text has not worked. I deleted and re-installed Thunderbird but no change. I cannot change the font color when typing an email… (read more)

For some time the feature to use color in text has not worked. I deleted and re-installed Thunderbird but no change. I cannot change the font color when typing an email, and making changes in the settings has no effect, either.

I have my "signature" saved as an HTML in color, and it also will only display in black.

Any articles and solutions posted seem to be for people using Macs or some other kind of computer. I have Windows 11 for a Lenovo Idea Pad 5. Thank you in advance for any and all guidance you can offer.

Asked by esicluna00 3 weeks ago

Last reply by Toad-Hall 2 weeks ago

every download gets stopped with "This file contains a virus or malware"

every download gets stopped with "This file contains a virus or malware", have to click on the file, then click "allow download" every time! I check the file with my an… (read more)

every download gets stopped with "This file contains a virus or malware", have to click on the file, then click "allow download" every time!

I check the file with my antivirus and it finds NOTHING!

Asked by v 2 months ago

Last reply by jonzn4SUSE 2 months ago

to save an account

Hello everybody, I have 5 accounts managed with Thunderbird. They are named provider, provider-1 up to provider-4. I don't know, which Thunderbird-Account belongs to whi… (read more)

Hello everybody, I have 5 accounts managed with Thunderbird. They are named provider, provider-1 up to provider-4. I don't know, which Thunderbird-Account belongs to which Provider-Account. Is there any possibility to find out, which Thunderbird-Account belongs to which Provider-Account and to save one of these 5 Thunderbird-Accounts on disk?

Asked by wirth-lb 2 months ago

Last reply by david 1 week ago

icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 4 months ago

Last reply by shop83 2 months ago

Wiadomości z folderu lokalnego

Dzień dobry, mam problem z wiadomościami przeniesionymi do folderu lokalnego umieszczonego na serwerze firmowym. W folderach widoczne są tylko tematy, natomiast po klikni… (read more)

Dzień dobry, mam problem z wiadomościami przeniesionymi do folderu lokalnego umieszczonego na serwerze firmowym. W folderach widoczne są tylko tematy, natomiast po kliknięciu w wiadomość jej treść jest niewidoczna.

Wiadomość po przeniesieniu do głównego folderu odebrane jest ponownie widoczna.

Co może być przyczyną?

Asked by magdalena.pielich 5 months ago

Last reply by Toad-Hall 1 month ago

How can I fix my LinkedIn screen from cutting off three quarters of Home screen in Firefox but not in other browsers

Hi, The Linked in pages are not appearing properly. I have attached the images of the following two pages, https://www.linkedin.com/feed/ https://www.linkedin.com… (read more)

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

Asked by Deepak Lathi 3 weeks ago

Last reply by Denys 3 weeks ago

Multiple copies of adresses

Hi. Every time I send an email, the recipient's address is saved in my collected addresses folder. This means that each new email sent to a known recipient adds another c… (read more)

Hi. Every time I send an email, the recipient's address is saved in my collected addresses folder. This means that each new email sent to a known recipient adds another copy of the address (see screenshot). Some addresses have hundreds of copies. How can I get rid of this?

Thanks for any help.

Asked by Wiesław Lewandowski 5 months ago

Last reply by Toad-Hall 5 months ago

Firefox ios slows down during use

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, r… (read more)

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, response to hyperlinks) becomes very slow. After force quitting and restarting, performance is good again for some time. I exclusively use private tabs.

Asked by peter18 4 months ago

Last reply by TyDraniu 3 weeks ago